Internships
Location: Nairobi,KE
Department Description
Thank you for your interest in the
Kenya Airways Internship Program. Three (3) Month internships are available in
most of our business units which include Finance, Ground Services, Commercial,
Technical, Human Resources, Information Systems, Flight Operations, Operations
Control Centre and Cargo.
Brief Description
The purpose of the Program is to
provide an opportunity for university and college students to become familiar
with the operations of Kenya Airways, and to acquire work experience at the
professional level through on-the-job training as part of the course
requirements, during vacations before resuming studies.
Detailed Description
During the internship, students shall
be placed in one of the departments or units of Kenya Airways and, to the
extent possible, shall be given assignments relevant to their current studies.
Before the end of the program, the
interns must submit a brief report about their experience/ learning in Kenya
Airways and provide ideas and suggestions that can help improve the Program in
future years.
Requirements for the Internship
·
A citizen of Kenya A student pursuing
an undergraduate degree/College diploma in an accredited university/college,
who will continue his/her graduate studies or graduate right after the period
of the internship.
·
Have a minimum grade of B (plain) in
KCSE or equivalent O’level certification
·
Candidates afforded internship in the
past by Kenya Airways are not eligible to apply
Conditions of Internship
·
Kenya Airways does not provide
medical insurance cover for Interns. Those selected for internship will be
required to submit proof of medical insurance while at Kenya Airways.
·
Since the hiring for the Internship
Program is done locally, Kenya Airways does not pay transportation costs
whatsoever.
·
Because Internship Program is
addressed to students who are pursuing their degree programs or diploma
programs, participation in the program will not extend beyond three (3) months.
Documentation that will be required
should you be selected for internship are:
1. Letter from learning institution requesting for internship
and confirming that this is part of the course requirement
2. Original and copy of KCSE/GCSE Certificate
3. Certificate of Good Conduct
4. Insurance cover
How to Apply
Insurance Officer
Location: Nairobi,KE
Kenya Airways, a member of the Sky
Team Alliance, is a leading African airline flying to 54 destinations
worldwide, 44 of which are in Africa and carries over four million passengers
annually. The airline was recently voted the Leading Airline in Africa by
passengers in the World Travel Awards. It has also been voted the Leading
Airline in Africa – Business Class four years in a row.
Brief Description
Implement and maintain the company’s
insurance program to ensure adequate protection of company assets and
compliance with policy and statutory requirements. Design and monitor claims
handling procedures for timely claims settlement.
Responsibilities
·
Ensure premium costs are billed
accurately, paid on time and correctly reflected in Company accounts.
·
Ensure insurance claims both at head
office and outstations are promptly lodged, documented and paid
·
Ensure appointed lawyers defending
the Company are adequately supported in claims litigation
·
Monitor and propose the appropriate
direction of litigation to minimize loss exposure to the company.
·
Pursue recoverable claims from third
parties
·
Review and ensure insurance
provisions in contracts from user divisions conform to company requirements in
order to eliminate or minimize risk exposure.
·
Make proposals for update of
insurance policies to reflect emerging risks
·
Develop and implement insurance
policies renewal programme and ensure documentation from insurers is issued
correctly and on time.
·
Ensure insurance programme service
level standards are complied with
Requirements
·
Bachelor of Commerce degree.
Insurance Option would be an added advantage
·
Advanced Associate Diploma in
Insurance or ACII
·
6 years experience in insurance
underwriting and insurance claims handling
·
Knowledge of aviation insurance,
aviation law and application of international conventions on carriage by Air
would be an added advantage
·
Appreciation of civil court
procedures
·
Computer skills and knowledge of
Claims systems
·
Negotiation skills
·
Customer insight
·
Strong communication skills
·
Time management
·
Presentation /tutoring skills
Additional Details
·
Team player
·
Customer insight
·
Strategic influencing
·
Results focus
·
Integrity and self drive
·
Self confidence
How to Apply
Purser
Location: Nairobi,KE
Consistently deliver quality service
in a safe and secure cabin environment that guarantees guest comfort and
satisfaction while providing leadership to all cabin crew on board
Responsibilities
·
Overall responsible for the conduct
and coordination of normal and emergency cabin procedures for flights.
·
Manage delivery of on board quality
customer service according to company set standards to ensure customer
satisfaction and loyalty and make recommendations where necessary for
efficiency and customer satisfaction.
·
Manage proper utilization of company
property to guard against wastage, misuse and damage while ensuring that all
flight documentation is handled correctly.
·
Safeguard company and customer
documents to minimize legal exposure.
·
Implement safety and security
standards to ensure compliance to regulatory requirements and company standards
on every flight.
·
Lead and motivate the cabin crew team
on board for maximum productivity.
·
Carry out AFP & FA performance
appraisals while offering constructive feedback to motivate and improve
performance.
·
Ensure duty free sales are carried
out to maximize profits.
·
Supervise crew and cabin appearance
standards to ensure compliance with company set standards.
Requirements
·
English language proficiency.
·
Organizational, planning and
analytical skills
·
Leadership and communication training
·
Excellent communication skills
·
Computer proficiency
·
At least 2 yrs experience as an
assistant flight purser.
·
Supervisory skills
·
Good knowledge of regulatory
requirements, industry and company policies, procedures and standards
·
Organizational, planning and
analytical skills
·
Excellent communication skills
·
Excellent leadership and Supervisory
skills
·
Able to work towards achieving
targets without supervision
·
Attention to detail
·
Proactive and dynamic
How to Apply
Manager GSE Maintenance
Location: Nairobi,KE
Brief Description
To ensure safe, Secure & cost
effective deployment of maintenance capability and the effective maintenance,
ad-hoc and planned, of all Kenya based GSE/Vehicles in accordance to
relevant legislation, company regulations and customer airline requirements.
Responsibilities
·
To ensure the provision of cost
effective maintenance services to all ground handling equipment and motor
vehicles in NBO, MBA
·
To ensure the provision of
maintenance services to the standards required by ground handling operations to
ensure safe, serviceability and availability of equipment to end users.
·
To develop and implement a planned
maintenance program that monitors and reports GSE defects, performs root cause
analysis and undertakes corrective measures.
·
To control inventory in liaison with
the relevant department with the aim of optimizing their related costs
·
Promote a safety culture, a healthy
and secure working environment in compliance with the relevant industry
regulatory and legislative requirements, company procedures, regulatory
authorities and requirements of customer airlines.
·
Constantly review and adopt
reasonable measures to improve safety and minimize risks and hazards at GSE
workshops.
·
Perform risk assessments and maintain
a risk register.
·
To ensure manning levels and shift
patterns meet the needs of Kenya Airways 24 hours ground handling operation.
·
To provide for an effective and
efficient organizational structure capable of consistently delivering services.
·
To ensure suitably
qualified/experienced/competent staff at all levels with appropriate skills are
recruited/retained/developed.
·
Ensure currency, optimization;
utilization of application and periodically review the GSE maintenance
·
Champion KQ Way principals and best
practices
Requirements
·
University Engineering Degree or
relevant technical/professional qualification with 5 years management experience.
·
Experience in planning & managing
maintenance service delivery in an auto/mobile plant environment.
·
Experience and knowledge in ULD
control and management
·
Systematic approach
processes/procedures.
·
Technically qualified mechanical or
related engineering discipline.
·
Experience in planning/controlling
human and materiel resources.
·
Financial awareness.
Competencies
·
Leadership Skills
·
Proactive, result orientated and
customer service focused
·
Cost conscious
·
Technical awareness
·
Analytical & Objective.
·
Good Communications &
intrapersonal skills.
·
Safety conscious
·
Ability to work under pressure
·
Ability to handle multiple tasks
without compromising quality
·
Unquestionable integrity,
transparency and accountability
How to Apply
