Basic Job Summary
The
job holder will be responsible for handling debts, reconciling student
accounts, and liaisingwith the Credit control office in settling CoCs, refunds
in line with the University’s Policies, Accounting Standards and Best Practice
while assisting in other admin duties.
Duties & Responsibilities
- Maintain detailed fee structures for each
cohort and programs including masters in collaboration with credit control
office.
- Invoice the students in the fourth week
of every semester for both undergraduate and masters’ programs and
reconcile the amount invoiced during the semester and compare with the
expected amount, taking note of retakes, repeats, fee penalties,
installment charges, etc, communicate any changes to the student, credit
control, and make the necessary corrections in collaboration with the
credit control office.
- Prepare Pro-Forma Invoices in
collaboration with credit control office on students, parent/ guardian
need basis and address any students and or parent/ guardian queries
pertaining school fees, payment plans, etc.
- Monitor school fees payments and execute
debt collection strategies agreed upon in the school, i.e., collection of
IDs, calls parents/students, following up on the payment plans, and
initiating the necessary penalties for late payments.
- Prepare quarterly reports to the school
Management Committee on the school fees debtors status for the school.
- Support the school manager with
scholarship and financial aid interviews in collaboration with the
Financial Aid Office.
- Follow up on annual fee rebates, pending
students in the system, and non-performing financial-aid scholars at the
end of each academic year and advise on who should be warned and/or
discontinued.
- Attend to queries and correspondence
regarding general information on SHSS units for evening courses and
verification of claims for lecturers online.
- Managing students’ issues and promptly
inform the Dean or Manager whenever academic irregularities are observed.
- Induction of new staff members on
administrative issues e.g. AMS, e-learning, claim forms, etc.
- Assessment of Lecturers with course
evaluation, attendance, punctuality, and performance of lecturers and
reporting of anomalies.
- Any other administrative duties assigned
by the manager
Minimum Academic Qualifications
- A minimum of a Bachelor’s Degree in a
business-related field
Experience
- At least two years of administration
experience in a University set-up.
Competencies and Attributes
- Good people skills,
- Good Communication skills,
- Strong analytical skills,
- Attention to detail.
- A team player.
How To Apply
Are
you qualified for this position and interested in working with us? We would
like to hear from you. Kindly send us a copy of your updated resume and letter
of application (ONLY) quoting “School Administrative Assistant- Finance and
Evening Administration” on the subject line to hrrecruitment@strathmore.edu
by 22nd
April 2024.
Due to the large number of applications we may
receive, kindly note that only the shortlisted candidates will be contacted.
