Human Resource Assistant
About Twiga
Twiga Foods is a supplier of Fresh
Fruit and Vegetables (FFV) and Fast Moving Consumer Goods (FMCG) to vendors in
urban African markets. We provide cashless B2B system to serve a
distribution network of kiosks, small scale vendors, mama mbogas and more. Our
goal is to aggregate retail demand in African cities to provide low cost
access to better quality food.
About the role
We are looking for a human resources
assistant to join our growing organization.
In this position, you will be
responsible for offering administrative support across all functional units
within the Human Resource department in a timely and accurate manner.
An organized, detail-oriented work
ethic is a must for this role.
Responsibilities
·
Recruitment
Coordination: Ensuring that interviews are
well facilitated by booking venues, timely communication to candidates and
interviewers as well as the provision of interview materials.
·
Onboarding
and Offboarding: Working with
the talent manager, ensure that all new employees are properly onboarded. In
addition, facilitate exit interviews as required and provide a detailed summary
of key findings.
·
Employee
Records Management: Ensuring
that all staff records are maintained in an orderly, up to date and easily
retrievable manner.
·
Employee
Engagement: Support the implementation of
employee engagement initiatives, wellness and safety programs.
·
Disciplinary
and Grievance Management: Ensure
that all managers comply with Twiga disciplinary policy by facilitating
hearings, taking minutes and drawing up all disciplinary letters.
·
Reporting: Provision of well drafted, formatted and presented reports
when called upon to do so.
·
Payroll
Support: Provide timely and relevant staff
information to assist with payroll preparation.
·
Any other duties as assigned by the
CHRO.
Qualifications
·
A bachelor’s degree in Human Resource
Management or a related field of study;
·
Membership to IHRM;
·
Good command of relevant employment
legislation;
·
Proficiency in all applications of
Microsoft office suite;
·
3 year’s previous work experience in
a similar capacity preferably in the FMCG industry.
Competencies and Attributes
·
Excellent written and oral
communication skills;
·
Proactivity;
·
Attention to detail;
·
Excellent planning and organizing
skills;
·
Proven integrity, transparency, and
accountability.
How To apply
Follow this link to
submit your application before
19th July.
Fulfilment Motorbike Rider
Job Purpose
The
job holder is responsible for the timely and accurate delivery of customer
orders by use of a motorbike whilst upholding excellent level of customer
service and after-sales support for maximum customer satisfaction in line with
the Twiga Way of selling and the organizational strategic aspiration.
Responsibilities
·
Order Fulfilment:
Deliver customers’ orders in a timely and accurate manner by ensuring adherence
to delivery manifest.
·
Customer Relationship Management: Manage customer experience in liaison with the presales
sales representative by ensuring a flawless and timely execution of promises
made to the vendors regarding product delivery to drive sales volumes and
maintain healthy mutual relationship between Twiga foods and the customers.
·
Account Management:
Ensure that the collections for the day are tallying with orders placed,
delivered and the reconciliations done on daily basis to ensure alignment with
other departments for performance tracking
·
Proper Resource Utilization: Efficiently use company resources to ensure optimal returns
for the Company. This includes ensuring that the motorbike, DMS handsets and
other assets as may be allocated are in proper working conditions and available
for inspection should the need arise.
Qualifications
·
Valid Driving license endorsed
classes; BCE & FG
·
At least 3 years driving experience
·
At least 3 years work experience in a
similar capacity in the FMCG industry
·
Valid certificate of good conduct
Competencies and Attributes
·
Excellent communication and
negotiation skills
·
Attention to detail
·
Customer Focus
·
Planning and organizing skills
·
Negotiation skills
·
Proven integrity, transparency and
accountability
How To Apply
Interested
candidates should send a scan of the Driving License and updated CV to careers@twigafoods.com
