Quality Assurance Specialist (2 Posts)
Billing Officer (4 Posts)
Ref:
DCSQAS/KUTRRH/6
Department:
Clinical Services
Section/Unit:
Public Health & Quality Assurance
Reports
to: Deputy Director – Public Health & Quality Assurance
Direct
Reports: None
Job Purpose
Quality
Assurance Specialist will plan, coordinate, and implement the quality
management and quality improvement program at KUTRRH.
Responsibilities
·
Provide consultation and direction to
ensure programs and services are implemented at the highest standards and
patients receive the highest level of care.
·
Ensure policies and procedures are
monitored and updated to include regulatory changes.
·
Perform routine inspections of
finished products to check for defects and other problems before these products
are shipped for distribution. They identify problems, separate defective
products from non-defective products, create audit reports, and record
corrective procedures to resolve product non-compliance
·
Maintain records of product tests and
defects and summarize corrective actions taken.
·
Create operation manuals and training
materials that outline operation processes and any updates to procedures or
practices within the manufacturing or production process.
·
They also create operation manuals
and training materials that outline operation processes and any updates to
procedures or practices within the manufacturing or production process.
Qualifications
·
Bachelors’ Degree in a related field
from a recognized institution.
·
At least four year’s working
experience as a quality assurance specialist
·
Computer literate
·
Understanding quality assurance as
well as production technologies and systems
Soft skills required for the job:
·
Communication skills
·
Commercial Awareness
·
Analytical skills
·
Attention to details
·
Time Management
Orthopaedic Trauma Technician (5
Posts)
Ref:
DCSPT/KUTRRH/10
(5
Posts)
Department:
Clinical Department
Section/Unit:
Orthopedic Surgery
Reports
to: Orthopedic Technologist
Job Purpose
Reporting
to the Orthopedic Technologist, the Orthopaedic Trauma Technician job exists t0
support orthopedic surgeons and orthopedic technologist in the treatment and
care of orthopedic patients at KUTRRH.
Responsibilities
·
Design, fabricate and apply sprints
and casts on patients as well as remove them from orthopedic patients in the
hospital.
·
Prepare or set up traction as
requested by the physician and can assess patients in traction, detect
deficiencies in the equipment and make adjustments as needed in the hospital.
·
Provide information and advice to
patients and their relatives/careers regarding their cast or splint and manage
their injuries in the orthopedic surgery unit of the hospital.
·
Deal with orthopedic patients’
problems, concerns and queries regarding casts or splints in the hospital.
·
Work with the orthopedic
technologists to provide caste to patients with bone & joint problems in
the orthopedic surgery unit of the hospital.
·
Fit and apply pre-operative braces,
crutches and other soft goods to patients in the orthopedic surgery unit of the
hospital.
·
Support with orthopedic procedures,
including wound care, aspirations, minor surgical procedures and fracture
reductions in the hospital.
·
Give patients instructions concerning
cast care and the use of orthopedic appliances in the orthopedic surgery unit
of the hospital.
·
Clean and stock casts and soft goods
room, order special supplies or equipment in the orthopedic surgery unit of the
hospital.
·
Support patients and their relatives
throughout their time in plaster room in the orthopedic unit of the hospital.
Qualifications
·
Certificate in Orthopedic Plaster
& Traction Technology from a recognized institution
·
Diploma in Orthopedic and Plaster
Technology from a recognized institution
·
At least three years’ working
experience as an Orthopaedic Trauma Technician in a reputable health facility.
·
Registration with the respective
regulatory or professional body if applicable
·
Computer literate
·
Knowledge of relevant legislations
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Observation skills
·
Analytical skills
·
Compassionate
·
Team player
·
Ability to work under pressure
Mortuary Manager
Ref:
DCSFHM/KUTRRH/10
Department:
Clinical Services
Section/Unit:
Funeral Home
Reports
to: Chief Pathologist
Direct
Reports:
1.
a) Senior Mortician
2.
b) Mortician
Job Purpose
Reporting
to the Chief Pathologist, the Mortuary Manager job exists to provide leadership
and management of the Funeral Home, coordinate and provide funeral services at
the KUTRRH.
Responsibilities
·
Plan for all funeral home services
and resources required at the funeral home and thus participate in and
contribute to the overall strategic planning of the hospital.
·
Ensure and coordinate the
implementation of the hospital strategic plan in the funeral home within its
vision, mission and culture and other national frameworks.
·
Set marketing, sales, or other
financial targets for the funeral home establishments ensure their achievement
within the framework overall goals of the hospital.
·
Provide leadership and management to
the staff in the funeral home by giving them guidance, directions and
mentorship in order to offer quality funeral services in the unit of the
hospital.
·
Coordinate and provide funeral
services in the funeral home according to clients’ needs and the established
standards and regulations in the hospital.
·
Ensure that the funeral home has all
human and non-human resources required to offer funeral services in the unit of
the hospital.
·
Collaborate with the Chief
Pathologist in providing pathology services to clients at funeral home.
·
Supervise morticians together with
their services, in the funeral home of the hospital to ensure that they offer
timely funeral services within the expected standards, complying with the
established ethics, standards and regulations in the hospital.
·
Ensure and coordinate continuous
training and development of the funeral home staff, for their effective and
efficient performance and productivity in the hospital.
·
Ensure that the funeral home assets
are sufficient and that they are functioning properly in order to offer quality
and timely funeral services in the hospital.
·
Research the need for, plan and
implement changes to services delivery at the funeral home in order for them to
meet hospital and community needs.
·
Respond to, in collaboration with the
legal officers, customer needs and complaints, legal inquiries, payments
negotiations, or other post service matters in the funeral home of the
hospital.
·
Review financial statements, sales or
activity reports, or other performance data in order to identify opportunities
for cost reduction, profit maximization and/or service improvement in the
funeral home of the hospital.
·
Ensure completion of funeral services
records such as state-required documents, tracking documents, or product
inventories in the funeral home of the hospital.
·
Advise on funeral home services’
situation to the hospital executive and other sections/units and the general
public in the appropriate media.
·
Monitor and evaluate progress and
achievement of funeral home services, and prepare and disseminate periodic
reports appropriately.
Qualifications
·
Bachelor of Science in Medical
Laboratory Sciences or in Human Anatomy
·
Higher Diploma in Histopathology from
a recognized institution
·
Certificate in Mortuary Sciences from
a reputable institution
·
Masters of Science in Medical
Laboratory Sciences or in Human Anatomy from a recognized institution is an
added advantage
·
At least five years’ experience as a
Mortuary Manager or Mortuary Superintendent in a reputable hospital or a
funeral home.
·
Computer literate
·
Knowledge of relevant legislations
·
Knowledge of professional standards
·
Registration with the relevant
regulatory or professional.
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Leadership skills
·
Analytical skills
·
Compassionate
·
Ability to handle grief
·
Ability to work under pressure
Mortician (3 Posts)
Ref:
DCSM/KUTRRH/14
(3
Posts)
Department:
Clinical Services
Section/Unit:
Funeral Home Services
Reports
to: Senior Mortician
Job Purpose
Reporting
to the Senior Mortician, the Mortician job exists to provide funeral services
at the funeral home of the KUTRRH.
Responsibilities
·
Ensure that the funeral home
preservation equipment and other machinery are in the right condition and thus
functioning properly for the provision of quality funeral services delivery in
the funeral home of the hospital.
·
Report any malfunction of any funeral
home equipment and other machinery to the senior mortician in the funeral home
of the hospital.
·
Work in collaboration with hospital
public health office in the implementation of all health and sanitation
policies, procedures and practices in the funeral home of the hospital.
·
Obtain information needed to complete
legal documents, such as death certificates or burial permits at the funeral
home of the hospital.
·
Provide proper record keeping and
provide custody of all documentation at the funeral home of the hospital.
·
Receive, prepare, preserve, and
prepare and dispatch bodies to the family members if deceased at the funeral
home of the hospital.
·
Consult with families or friends of
the deceased to arrange funeral details, such as obituary notice wording,
casket selection, or plans for services I the funeral home of the hospital.
·
Plan, schedule, or coordinate
funerals, burials, or cremations, arranging details such as floral delivery or
the time and place of services at the funeral home of the hospital.
·
Prepare bodies are prepared for
burial by cleaning and embalming them with the appropriate clothing materials
at the funeral home of the hospital.
·
Provide information on funeral
service options, products, or merchandise and maintain a casket display area at
the funeral home of the hospital.
·
Discuss and negotiate prearranged
funerals services with clients at the funeral home of the hospital.
·
Support in running the funeral home
operations, including the hiring, training, or supervision of embalmers,
funeral attendants, or other staff at the funeral home of the hospital.
·
Maintain the proper cleanliness,
hygiene and sanitation of the funeral home facilities and grounds, in the
hospital.
Qualifications
·
Diploma in Medical Laboratory
Science/Technology from a recognized institution.
·
Certificate in Mortuary Practice from
a recognized institution.
·
At least two years working experience
as a Mortician in a reputable funeral home.
·
Computer literate
·
Knowledge of relevant legislations
·
Knowledge of professional standards
·
Registration with the relevant
regulatory body if applicable.
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Compassionate
·
Ability to work under pressure
Chief Finance Officer
Ref:
DFSPCFO/KUTRRH/4
Department:
Finance Strategy and Planning
Section/Unit:
None
Reports
to: Director of Finance Strategy & Planning (DFSP)
Direct
Reports: Senior Accountant
Job Purpose
Reporting
to the Director of Finance Strategy & Planning, the Chief Finance Officer
administers, directs and monitors all hospital financial activities and keeps
the CEO, and the Hospital Board of Directors informed of the financial
condition of the facility.
Responsibilities
·
Provides proactive, sound guidance
regarding management of assets and investments, and financial trends within the
facility.
·
Works with department managers and
patient care executives to implement financial plans and productivity
benchmarks, and to monitor progress toward financial goals.
·
Is actively involved in KUTRRH
approaches, corporate performance and the growth of a team-oriented culture.
·
In conjunction with the Director
Finance Strategy & Planning, establishes a five -year strategic financial
plan for the hospital as part of the hospital’s strategic planning process.
·
Employs a system of responsible
accounting, including budget and internal controls.
·
Ensures that monthly financial
statements and bi-weekly productivity reports are completed and distributed on
a timely basis.
·
Ensures that all balance sheet
accounts are reconciled on a monthly basis and a system of internal controls
are in place to facilitate a clean audit opinion with no audit adjustments or
internal control deficiencies noted.
·
Maintains effective revenue cycle
processes to keep patient accounts receivable at an acceptable level and also
increasing the hospital’s cash flow.
·
Maintains a thorough working
knowledge of managed care reimbursement payment methodologies, including:
contractual accounting, payment calculations, billing requirements and
compliance issues.
·
Specific areas of responsibility
include: patient financial services; maximizing cash flow consistent with sound
credit and collection policies while maintaining good rapport with the
community; financial reporting with detailed analysis of financial statements
and variances from budget; audits of financial statements and internal
controls; examination of insurance policies to ascertain that hospital assets
are properly insured against loss and that the hospital’s liability coverage
meets KUTRRH Financial policy requirements.
·
Monitors capital asset expenditures
and depreciation; prepares annual operating budgets with input and involvement
at the departmental level, as well as capital budgets and cash flow
projections; arranges lines of credit and maintains proper banking relations;
and adheres to KUTRRH corporate compliance standards and procedures.
·
Typically supervises the areas of
Accounting, Admitting/Registration, Patient Financial Services, Credit and
Collection, Purchasing, Health Information Management, Payroll and Cashier. May
oversee other departments, as required at the individual hospital.
·
Keeps the KUTRRH team and CEO aware
of all key financial developments.
·
Fulfills accountability for the
hospital by submitting to KUTRRH all appropriate reports and functions as a
cooperating member of a great team.
·
Ensures that hospital management fees
are paid in accordance with the contract terms. Works closely with the DFSP,
CEO to resolve any payment issues quickly.
·
Monitors hospital compliance within
Public Finance Management Act, 2012 and its regulation.
·
Works closely with the KUTRRH Head of
Procurement and Supply Chain Management to ensure compliance.
·
Assures renewal of the hospital
management contract and works closely with the CEO, DFSP and staff to negotiate
the renewal contract.
Qualifications
·
Bachelor’s Degree in Commerce,
Accounting, or related field from a recognized institution.
·
Masters in accounting or Business
Administration preferred from a recognized institution.
·
At least seven years’ experience as a
Chief Finance Officer coupled with hospital or related financial sector
experience.
·
CPA, CMA, ACCA, CFA
·
Computer literacy
·
Knowledge of business &
management experience
·
Knowledge of economic &
accounting principles
Soft skills required for the job:
·
Communication skills
·
Financial Accounting skills
·
Cash management skills
·
Leadership skills
·
Problem solving skills
·
Multi-Tasking skills
·
Interpersonal skills
·
Confidentiality skills
·
Strategic Thinker
Cashier (4 Posts)
Ref:
DFSPC/KUTRRH/10
(4
Posts)
Department:
Finance
Section/Unit:
None
Reports
to: Accountant
Job Purpose
Reporting
to the Accountant, the Cashier exists to manage all cash transactions at
KUTRRH.
Responsibilities
·
Balancing daily cash accounts at the
end of each day in the hospital.
·
Checking the daily cash balance.
·
Solving all their cash related
queries.
·
Organizing all the work they do and
maintaining the accounting records.
·
Reporting discrepancies they find
within the accounts to their superiors.
·
Making daily, weekly and monthly
transaction reports.
·
Cash checks for customers.
·
Calculate total payments received
during a time period, and reconcile this with total sales.
·
Keep periodic balance sheets of
amounts and numbers of transactions.
·
Compute and record totals of
transactions.
·
Provides pricing information by
answering questions
·
Balances cash drawers by counting
cash at the beginning and end of the shift in the hospital
·
Verifies insurance acceptance by
reviewing and recording insurance claims.
Qualifications
·
A Diploma in Accounting from a
recognized institution
·
Bachelor’s Degree in Business or
Finance related field will be an added advantage.
·
At least two years working experience
as a cashier in a reputable organization.
·
CPA or related field.
·
Computer literacy
·
Knowledge of business &
management experience
·
Knowledge of economic &
accounting principles
Soft skills required for the job:
·
Communication skills
·
Financial Accounting skills
·
Cash management skills
·
Leadership skills
·
Problem solving skills
·
Multi-Tasking skills
·
Interpersonal skills
·
Confidentiality
Senior Accountant (2 Posts)
Ref:
DFSPSA/KUTRRH/8
(2
Posts)
Department:
Finance
Section/Unit:
None
Reports
to: Chief Finance Officer
Direct
Reports: Accountant
Job Purpose
The
Senior Accountant will prepare financial statements and supporting schedules
according to monthly close schedule at KUTRRH.
Responsibilities
·
Analyze revenues, commissions and
expenses to ensure they are recorded appropriately on a monthly basis.
·
Prepare monthly account
reconciliations.
·
Analyze financial statements on a
monthly basis and report on variances.
·
Prepare financial and tax audits.
·
Assist with preparing tax returns and
corporate reporting requirements at KUTRRH.
·
Prepare quarterly producer commission
reports, analyzing and correcting discrepancies.
·
Assist in documentation and
monitoring of internal controls
·
Support CFO in ensuring that
intercompany cost allocations are in line with management agreements and
transfer pricing policy.
·
Establish and maintain systems for
cost-sensitivity analysis and early-warning of cost-overruns
·
Work consultatively with the
respective departments on cost reduction initiatives
·
Develop and maintain internal control
and effective accounting system and policies for the set up.
·
Perform cash flow forecasting,
budgeting and working closely with the operations and project teams in
analyzing margins, variances and cost analysis.
·
Facilitate and complete monthly close
procedures.
·
Issue project cost reports for review
and approval.
Qualifications
·
Bachelor Degree in Accounting or
Finance from a recognized Institution.
·
Masters in Accounting or Finance from
a recognized Institution will be an added advantage
·
At least five year’s working
experience as an accountant in a similar organization.
·
CPA, ACCA or related field
·
Excellent knowledge of accounting
regulations and procedures, including the Generally Accepted Accounting
Principles (GAAP).
·
Hands-on experience with accounting
software.
Soft skills required for the job:
·
Communication skills
·
Analytical skills
·
Attention to details
·
Accounting skills
Internal Audit Manager
Ref:
DFSPIA/KUTRRH/6
Department:
Hospital Board
Section/Unit:
Internal Audit
Reports
to: Chief Executive Officer
Direct
Reports: Internal Auditor (Audit Analyst)
Job Purpose
Reporting
to the Chief Executive Officer, the Internal Audit Manager job exists to
coordinate and provide internal audit services, and advise the hospital board
and executive Committee on the same.
Responsibilities
·
Formulate, implement and coordinate
the hospital’s internal audit strategy in collaboration with the Audit &
Compliance committee.
·
Coordinate and implement the internal
audit programmes, process and procedures in collaboration with the Audit &
Compliance Committee.
·
Develop initiatives aimed at
improving operational efficiencies and assess compliance with the hospital
financial policies, procedures and regulations.
·
Maintain strong internal audit
policies, processes and controls in order to provide timely, consistent and
accurate financial, management information for effective decision making in the
hospital.
·
Implement the hospitals’ internal
audit strategy, policies and procedures within the framework of its strategic
plan and policies.
·
Carry out risk identification,
assessment and audit planning for high risk areas within the operations of the
hospital.
·
Report and communicate Audit findings
and recommendations to the management.
·
Evaluate corporate governance
processes in the hospital and make recommendations for improvement.
·
Develop and spearhead anti-fraud
strategy in collaboration with the compliance function.
·
Plan and co-ordinate timely
performance of special audit investigations and forensic audits in the hospital
as necessary.
·
Attend the hospital Audit &
Compliance committee meetings as the Committee Secretary.
·
Carry out regular compliance tests on
the hospital’s operating systems, policies and procedures and make the
necessary recommendations.
·
Evaluate the reliability, integrity,
timeliness and accuracy of financial and operating information to facilitate
sound decision making by the hospital management.
·
Introduce, inculcate and maintain the
culture of integrity and accountability within the framework of the hospital
policies and guidelines.
·
Ensure that the internal audit
section of the hospital has all human and nonhuman resources required to offer
internal audit services in the hospital.
·
Participate in the recruitment and
induction, and disciplinary action and processes of internal audit section
staff within the established policies and procedures in collaboration with the
human resource section in the hospital.
·
Supervise internal audit section
staff together with their services, to ensure that they offer timely internal
audit services within the expected standards, complying with the established
policies, procedures and practices in the hospital.
·
Ensure and coordinate continuous
training and development of staff in internal audit section for their effective
and efficient performance and productivity in the hospital.
·
Ensure and provide internal audit
advisory service to the hospital executive, board and other sections and units
and other stakeholders through the appropriate media.
·
Work with other section heads and
specialists to solve single or multiple problematic integrity and
accountability issue (s), whenever it arises in the hospital.
·
Monitor and evaluate performance
against standards or agreed targets, use audits, feedback loops and corrective
action to ensure continuous improvement, prioritize and escalate issues
resulting in non-compliance.
Qualifications
·
Bachelors’ Degree in Accounting,
Finance or Business Management from a recognized institution
·
Masters’ Degree in Business or
related field from a recognized institution will be an added advantage
·
At least seven years working
experience as an Internal Audit Manager
·
Computer literate
·
Knowledge of the relevant
legislations
·
Knowledge of professional standards
·
Registration with respective accredited
regulatory or professional body.
·
CIA, ACA, CPA,CISA
Soft skills required for the job:
·
Communication skills
·
Leadership skills
·
Team building skills
·
Organizational skills
·
Problem solving skills
·
Observation skills
·
Analytical skills
·
Ability to confront and probe
·
Ability to work under pressure
Accountant (3 Posts)
DFSPA/KUTRRH/9
Purpose Of The Job
Reporting
to the Senior Accountant, the Accountant job exists to prepare, analyze, and
review transactions, financial data, and continuously report any data and
financial information that facilitate decision making at the KUTRRH.
Responsibilities
·
Perform financial calculations to
support financial transactions.
·
Assist in ensuring departmental
compliance with established policies and other regulatory standards.
·
Participate in performance
improvement.
·
Prepare statistical reports and
create standard and ad hoc reports for Chief Finance Officer and other
departments as requested.
·
Operate computers programmed with
accounting software to record, store, and analyze data and information in the
hospital.
·
Check figures, postings, and
documents for correct entry, mathematical accuracy, and proper codes in
collaboration with the finance unit of the hospital.
·
Classify, record, and summarize
numerical and financial data to compile and keep financial records, using
journals and ledgers or computers in the hospital.
·
Compile statistical, financial,
accounting, or auditing reports and tables pertaining to such matters as cash
receipts, expenditures, accounts payable and receivable, and profits and losses
in the hospital.
·
Code financial documents and files
according to financial policies and procedures of the hospital.
·
Reconcile, note and report, if any,
accounting discrepancies found in records of the hospital.
·
Access computerized financial
information to answer general questions as well as those related to specific
accounts in the hospital.
·
Match order forms with invoices, and
payments and record the necessary information in the hospital.
·
Compare computer printouts to
manually maintained journals to determine if they match or not in the hospital.
·
Perform financial calculations, such
as amounts due, interest charges, balances, discounts, equity, and principal
and report the same in the hospital.
·
Calculate costs of materials,
overhead, and other expenses, based on estimates, quotations and price lists in
the hospital.
·
Compile budget data and documents,
based on estimated revenues and expenses and previous budgets and report the
same in the hospital.
·
Prepare and disseminate financial report
appropriately making the recommendations to the respective stakeholders in the
hospital
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelor of Commerce or related field
from a recognized Institution.
Minimum
level of knowledge required for the job:
·
Knowledge of Accounting information
systems
·
Demonstrate excellent analysis skills
·
Demonstrate excellent reporting
skills
·
Knowledge of relevant accounting
principles
·
Computer Literate
Professional
qualifications required to effectively perform in the role:
·
CPA, ACCA
Soft
skills required for the job:
·
Communication skills
·
Team player
·
Organizational skills
·
Detail oriented
·
Observation skills
·
Analytical skills
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least five year’s working
experience as an accountant in a reputable organization.
Credit Control & Insurance Manager
DFSPCM/KUTRRH/6
Purpose Of The Job
Responsible
for all collection functions necessary to ensure the prompt and correct payment
to the Hospital of all monies owed by patients and insurance providers will be
responsible for working accounts with balances according to their respective
payer at KUTRRH.
Responsibilities
·
Participate in formulation, reviewing
and implementation of the Hospital’s credit control procedures
·
Ensuring that all transactions in the
department are compliant with statutory and hospital regulations.
·
Responsible for the timely and
accurate review of posting and balancing of payment/rejection and adjustment
transactions which are necessary for closing accounts.
·
Have specific operational knowledge
of assigned insurance billing contract, agreements and responsibilities in
reviewing and following up aged debt.
·
Be cognizant of responsibility of
credit controller role in affecting hospital cashflow.
·
Follow key processes and procedures
in completing credit control tasks to quality standards.
·
Collaborate with team members to
facilitate the delivery of effective billing services and follow-up to all
customers to promote account reconciliation.
·
Manage assigned list by ensuring the
timeliness and accuracy of billings, collections, contractual postings,
payments and adjustments of accounts based upon functional standards.
·
Resolve incoming queries on billing
or outstanding accounts from patients, insurance companies, consultants in a
professional and efficient manner.
·
Responsible for updating system notes
with account activity, status and expected reimbursement.
·
Developing service level agreements
and executing 3rd party contract on delegation
·
Apply reminders on account to ensure
full follow through by relevant insurance group.
·
Have sufficient knowledge or access
to knowledge to provide correct information with regard to fees, excesses or
co-payments on individual policies or individual procedures.
·
Handle disputed bills and negotiate
to bring payment within the agreed terms.
·
Provide accurate advice on billing
queries.
·
Ensure that debts are paid in a
timely manner.
·
Prepare and submit daily, weekly, and
monthly reports for the department.
·
Overseeing key account and customer
relationship management
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelor’s Degree in Finance,
Science, Social Sciences or related field from a recognized Institution.
Minimum
level of knowledge required for the job:
·
Operational knowledge of Credit
Control processes and requirements
·
Be competent in the use of the IT
structure and processes that support business office processes and credit
control.
Professional
qualifications required to effectively perform in the role:
·
A post-graduate in a related field or
any parastatal related training.
Soft
skills required for the job
·
Communication skills
·
Team Management skills
·
Analytical thinking skills
·
Problem solving skills
·
Multi-tasking skills
·
Organizational skills
·
Excellent negotiations skills.
Relevant
Work Experience Required
Minimum
number years of experience the jobholder is required to have to be appointed to
the position:
·
At least five years working
experience in Credit Control, Finance, Tax or a related field.
Credit Control Officer
DFSPCCO/KUTRRH/9
Purpose Of The Job
Reporting
to the Credit Control and Insurance Manager, the Credit Control Officer job
exists to ensure proper maintenance of monthly cash collections performance as
per set target and carrying out credit control administration activities as per
the credit control process at KUTRRH.
Responsibilities
·
Provide accurate advice on billing
queries
·
Ensure that debts are paid in a
timely manner.
·
Prepare and submit daily, weekly, and
monthly reports for the department.
·
Monitor daily receipts allocation for
assigned portfolio and ensure that accounts credit position is up to date at
the end of each working day.
·
Monitor contract’s expiry dates and
escalate contracts due for renewal to respective billing supervisor.
·
Handling disputed bills and
negotiating to bring payment within the agreed terms.
·
Overseeing key account and customer
relationship management.
·
Developing credit management
capability within the department
·
Ensuring monthly and year end
processing deadlines are met as required.
·
Ensuring stability of cash flows for
operational and investment purpose through preparing and implanting cash
collection budget.
·
Undertaking account reconciliation
and sending out timely client statements letters as may be agreed from time to
time
·
Maintain up to date customer credit
control file which should include: contracts, letters, demand notices,
correspondences, credit notes, suspension notices, and termination.
·
Determining clients’ particular needs
and financial situations by scheduling factfinding appointments
·
Developing a coordinated protection
plan by calculating and quoting rates for immediate coverage action and
long-term strategy implementation.
·
Giving sound insurance advisory
services and support to the clients, selling insurance policies to customers.
·
Apply reminders on account to ensure
full follow through by relevant insurance group in liaison with the Insurance
Officer.
·
Provide accurate advice on billing
queries at the hospital.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelor’s Degree in Business
Management related field from a recognized Institution
Minimum
level of knowledge required for the job:
·
Operational knowledge of Credit
Control processes and requirements
·
Be competent in the use of the IT
structure and processes that support business office processes and credit
control.
Professional
qualifications required to effectively perform in the role:
·
ACII, CPA or related field.
Soft
skills required for the job:
·
Communication skills
·
Team Management skills
·
Analytical thinking skills
·
Problem solving skills
·
Multi-tasking skills
·
Organizational skills
·
Conflict Management Skills
·
Excellent negotiations skills.
Relevant
Work Experience Required
Minimum
number years of experience the jobholder is required to have to be appointed to
the position:
·
At least four years working
experience in Finance or Credit Control
Insurance Officer
DFSPIO/KUTRRH/9
Purpose Of The Job
Reporting
to the Credit Control & Insurance Manager, the insurance officer job is
Responsible for all collection functions necessary to ensure the prompt and
correct payment to the Hospital of all monies owed by patients and insurance
providers at KUTRRH.
Responsibilities
·
Processing and documentation (claims
and payment processing and medical coding) of health insurance claims
·
Responsible for updating internal
databases, which electronically store and organize patients’ records, billing
details as per the registration forms
·
Liaise with Insurance underwriters on
claims adjustment at the point of admission and discharge
·
Ensuring patients ac are billed
within KUTRRH defined protocols and standards laid out
·
Insurance claims reporting,
reconciliation and analysis of trends with regard to medical claims
·
Ensuring medical records are accurate
and that the database is secure.
·
Participate in all audits, service
evaluations and process reviews to enhance the delivery of billing service to
customers/stakeholders.
·
Participate in regular checking,
review and reconciliation of billing to ensure validity of insurance management
reporting
·
Resolve incoming queries on billing
from patients, insurance companies, consultants or colleagues in a professional
and efficient manner
·
First point of contact with Insurance
underwriters on claims and settlement ensuring a defined service level
agreement is in place
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelor’s Degree in Commerce and
related field from a recognized Institution
Minimum
level of knowledge that would be regularly applied to the job:
·
Operational knowledge of Insurance
and credit processes and requirements
·
Have specific operational knowledge
of assigned insurance billing contracts, agreements
Minimum
level of professional qualifications required to effectively perform in the
role:
·
Professional Insurance certification
Typical
soft skills that would be regularly applied to the job:
·
Communication skills
·
Analytical thinking skills
·
Problem solving skills
·
Multi-tasking skills
·
Organizational skills
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least three years working
experience in Insurance, Finance or Credit Control.
·
Previously worked in an Insurance or
hospital set up handling insurance claims
ICT Manager
DCSAICTM/KUTRRH/6
Purpose Of The Job
Reporting
to the Director corporate services, the ICT Manager job exists to oversee and
coordinate the ICT function, and advise the Hospital Management on the same at
KUTRRH.
Responsibilities
·
Oversee and manage the ICT function
of the hospital by ensuring that all its services are well planned for in order
to support timely and quality service delivery in the hospital.
·
Participate in and contribute to the
overall strategic planning process for the hospital.
·
Provide leadership, guidance and
direction to ICT division in order to support timely and quality clinical
services, research and training services delivery in the hospital.
·
Provide supportive supervision of ICT
division facilities and services in its sections and units in the hospital.
·
Ensure that he ICT division supports
generation of the target revenue required to facilitate the delivery of its
services and other financial obligations of the hospital.
·
Ensure proper coordination of the
implementation of the hospital strategic plan in the ICT division within its
vision, mission and culture and other national and international frameworks.
·
Ensure that the ICT division has all
human and non-human resources required to offer ICT services in order to
support clinical referral, research and training services in the hospital.
·
Oversee and ensure the recruitment,
maintenance and disciplinary action and processes of the ICT division staff in
the hospital.
·
Oversee and coordinate the provision
of timely quality and sufficient ICT services in the hospital within the
established policy and professional frameworks in the hospital.
·
Ensure continuous training and
development of ICT division staff for their effectiveness and efficiency and
thus performance and productivity in the hospital.
·
Ensure continuous advisory services
concerning ICT services and service delivery to the hospital executive and
other stakeholders through the appropriate media.
·
Work in collaboration with other
divisions, sections and units in dealing with thematic ICT issues for timely
quality clinical referral, research and training services in the hospital.
·
Ensure and oversee monitoring and
evaluation of the ICT division in order to establish its progress and
achievement, and thus prepare and disseminate periodic reports appropriately.
·
Anticipate business needs and
identify and propose ICT products and services to fulfil those needs.
·
Manage overall systems control by
safeguarding the systems against deliberate efforts to fraudulently abusing it
through physical and logical systems security and establishment of security
features within the system for control purpose, though network monitoring and
management
·
Coordinate and provide ICT systems
support services and service delivery in the hospital
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelors’ Degree in IT, Computer
Sciences/ Engineering/or related Degree from a recognized institution
·
Masters’ Degree in IT or Computer
Sciences/ Engineering/or related field from a recognized institution
Minimum
level of knowledge required for the job:
·
Knowledge of relevant legislations
·
Knowledge of professional standards
·
Human resource management skills
Professional
qualification required to effectively perform in the role:
·
Professional certification such as
Certified Computer Network Professional (CCNP), CCNA, MCSE, MCSA, MCSD, Oracle
Certified Database administrator OCDBA, Microsoft Certified databases
Administrator MCDBA or their equivalent qualification from a recognized
institution.
·
Member of an ICT professional body.
Soft
skills required for the job:
·
Communication skills
·
Organizational skills
·
Leadership skills
·
Team building skills
·
Analytical skills
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least seven years working
experience as an ICT Manager or Project Manager in an ICT environment, in a
similar position.
Storekeeper (5 Posts)
CEOSK/KUTRRH/10
Purpose of the Job
Reporting
to the Procurement Officer-General Supplies, the Storekeeper job exists to
coordinate and provide storekeeping services, ensuring safety, security,
availability and sufficiency of all goods at KUTRRH.
Responsibilities
·
Coordinate all the operations and
activities in the general stores of the hospital.
·
Receive, verify against the LPOs, and
inventories all goods procured and delivered by suppliers in the hospital.
·
Ensure the proper quality and
quantity of all goods delivered by suppliers before stocking them in their
respective storage facilities in the hospital.
·
Ensure that all goods delivered by
suppliers in the general stores are appropriately stocked and refrigerate for
safe keeping in the hospital.
·
Manage all goods in the store by
ensuring that they are sufficient, safe, secure and in good condition and
within the validity periods in the hospital.
·
Ensure that store supervisors record
all goods received into and all goods issued from the general store of the
hospital.
·
Receive requisitions from heads of
units, sections and departments, process them and forward them to the store
supervisors to dispatch them as per supply chain management policies and
procedures of the hospital.
·
Cross check and reconcile
receivables, issuances and balance in stock in order to track stock of goods in
the store for sufficient supply in the hospital.
·
Track the movement of goods into and
from the store in order to ensure their availability and sufficiency and thus
steady supply in hospital.
·
Note and report damages, expiry and
discrepancies for accounting, reimbursement and record-keeping purposes in the
store of the hospital.
·
Prepare requisition list for goods to
be procured in order to replenish stocks, and forward it to the Procurement
Officer accordingly for their procurement in the hospital.
·
Prepare and balance ledger books to
ensure proper record keeping in the store of the hospital.
·
Compile stores reports and disburse
them according to the appropriate offices in the hospital.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Diploma in Supply Chain Management
related course
·
A Degree will be an added advantage
Minimum
level of professional qualification required to perform effectively in the
role:
·
Registered with the Kenya Institute
of Supplies Management
Minimum
level of knowledge that would be regularly applied to the job (Need to know):
·
Computer literate
·
Knowledge of procurement and supply
chain management systems
·
Knowledge of relevant legislations
·
Knowledge of professional standards
Typical
soft skills that would be regularly applied to the job (Attributes):
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Team building skills
Relevant
work experience required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least two years’ working
experience as a Storekeeper in a reputable organization
Procurement Assistant (3 Posts)
CEOPA/KUTRRH/10
Purpose Of The Job
Reporting
to the Procurement Officer, the Procurement Assistant job exists to promote a
collaborative, client focused, quality and result oriented approach in the
Procurement Unit and effective delivery of the procurement services at KUTTRH.
Responsibilities
·
Maintaining an updated supplier’s
database in the system.
·
Assist in risk analysis of contracts
conditions, costs and sub-contracts and preparing reports on Procurement
matters.
·
Assist with the coordination with the
selected bidder to ensure completion of administrative processes including Bid
Security, contract award notice and that contract documents are distributed
accordingly.
·
Provide purchased materials to the
responsible receiving office and do all actions for completing the process.
·
Maintain appropriated records to
ensure that procurement process, decision, and contractual agreement are
accurately documented for accountability and audit process.
·
Assist with the preparation of
Request for Quotation, Initiations to Bid, Requests for Proposal and
co-ordination of their timely dispatch.
·
Assist the Procurement Officer in
maintaining current up to date procurement documents.
·
Verify current inventory levels and
keep records to prevent inventory gaps.
·
He/She will note when inventory is
low and it is time to order new products.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role
·
Bachelor’s Degree/ Diploma in
Supplies Chain Management or related course from a recognized institution
Minimum
level of professional qualification & compliance required to perform
effectively in the role:
·
Registered with Kenya Institute of
Purchasing and Supplies Management (KISM)
Minimum
level of knowledge that would be regularly applied to the job (Need to know):
·
Computer Literate
·
Knowledge of e-procurement systems
·
Knowledge in professional standards
Typical
soft skills that would be regularly applied to the job (Attributes):
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least two years working experience
as a Procurement Assistant in a reputable organization.
Procurement Officer (3 Posts)
CEOPO/KUTRRH/7
Purpose Of The Job
Reporting
to the Procurement Supply Chain Manager, the Procurement Officer – General
Supplies job exists to plan and procure general hospital supplies within the
framework of Public Procurement and Disposal Act and the procurement policy of
KUTRRH.
Responsibilities
·
Participate in preparing the annual
procurement plan through consolidation of needs from heads of units, to ensure
all needs are captured and supplied in the hospital.
·
Plan for the purchase of all general
supplies required for the proper running of the hospital.
·
Receive requisitions for the
procurement of tools, equipment and materials from heads of units of the
hospital.
·
Prepare purchase orders for the
procurement of all general supplies needed for running the hospital.
·
Receive and evaluate quotations and
submit the report to the procurement and supply chain manger to assist in
selecting suppliers through the tender committee of the hospital.
·
Prepare and offer tenders for general
hospital supplies to bidders and process the selection and contracting by the
tender committee of the hospital.
·
Ensure use of updated list of
pre-qualified suppliers or contractors to supply and provide various good in
the hospital.
·
Present the qualified general
hospital suppliers to the legal unit for contracting process the hospital.
·
Make orders for the tools, equipment
and materials from the contracted suppliers of the hospital.
·
Receive and counter check general
hospital supplies’ deliveries against orders in the hospital.
·
Inspect supplies against
specification and samples given to ensure that they all meet the set
specifications and standards in the hospital.
·
Hand over supplies to the respective
storekeepers for inventory and custody in the hospital.
·
Prepare and respond to various
suppliers’ correspondences through phone, mail or other appropriate media.
·
Carry out market surveys and research
to inform continuous improvement initiatives for the supply chain function in
the hospital.
·
Manage data of all records of
purchased goods including their costs, deliveries and inventories in the hospital.
·
Prepare all relevant documents and
forward them to accounts to facilitate payment of suppliers of all general
hospital supplies to ensure timely delivery in the hospital.
·
Raise goods receipt vouchers to
support verification of invoice sent by suppliers to ensure payments for only
what has been supplied to the hospital.
·
Prepare and disburse procurement
reports on the procurement processes for general supplies, to facilitate the
preparation and implementation of strategies to fill the identified gaps in the
hospital.
·
Monitor, in collaboration with the
store keepers, stock levels and determine reorder levels to minimize on
overstocking and understocking, to support cost management and operational
efficiency for the hospital.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelors’ Degree in Commerce,
Business Administration (with) or Purchases and Supply Chain Management from a
recognized institution
Minimum
level of professional qualification and compliance required to perform
effectively in the role:
·
Registered with Kenya Institute of
Purchasing and Supplies Management (KISM)
·
Must be a Licensed Practitioner
Minimum
level of knowledge that would be regularly applied to the job (Need to know):
·
Computer Literate
·
Knowledge of e-procurement systems
·
Knowledge of Public Procurement and
Disposal Act
Typical
soft skills that would be regularly applied to the job (Attributes):
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least five years’ working
experience as a Procurement Officer in a reputable organization.
Senior Procurement Officer
CEOSPO/KUTRRH/7
Purpose Of The Job
Reporting
to the Procurement Supply Chain Manager, the Senior Procurement Officer is
responsible for ensuring timely procurement of goods, services and works;
developing and implementing policies, and administrative systems in line with
budgetary allocations in the Hospital for all functions.
Responsibilities
·
Participate in preparing the annual
procurement plan through consolidation, from heads of units, of all services
needed by different units of the hospital.
·
Ensuring correct specifications from
users, and proper requisition authorization
·
Preparation of tender documents for
procurement of goods, works and services
·
Plan for the procurement of all
services required for the proper running of the hospital.
·
Provide professional procurement
advice to the Hospitals ad hoc tender committees
·
Receive requisitions for services
needed by different units, sections, departments and the hospital in general,
that are required for running it.
·
Prepare tenders for the procurement
of the different services required for running the hospital.
·
Receive and evaluate quotations and
submit the report to the procurement and supply chain manger to assist in
selecting suppliers through the tender committee of the hospital.
·
Prepare and offer tenders for
hospital services provision to bidders and process the selection and
contracting by the tender committee of the hospital.
·
Ensure use of updated list of
pre-qualified suppliers or contractors to supply and provide various services
to the hospital.
·
Present the qualified hospital
service lenders to the legal unit for contracting process the hospital.
·
Offer hospital services provision
tenders from the contracted service lenders of the hospital.
·
Receive feedback from hospital
services end users and respond accordingly in the hospital.
·
Prepare and respond to service lender
concerns through phone, mail or other appropriate media.
·
Carry out market surveys and research
to inform continuous improvement of services lent the hospital.
·
Manage data of all records of hospital
services rendered including their costs, deliveries and inventories in the
hospital.
·
Prepare all relevant documents and
forward them to accounts to facilitate payments to service lent by renderers
for timely service delivery in the hospital.
·
Raise services receipt vouchers to
support verification of invoice sent by service providers to ensure payments
for only what has been provided to the hospital.
·
Prepare and disburse hospital
services procurement reports to facilitate the preparation and implementation
of strategies to fill the identified gaps.
·
Monitor and ensure that services
provided to the hospital by service lenders are sufficient and up to the
required specifications and standards in the hospital
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelor’s Degree in Procurement or
Supply Chain Management from a recognized University;
·
A Master’s Degree in Procurement or
Supply Chain Management will be an added advantage
Minimum
level of professional & Compliance qualification required to perform
effectively in the role:
·
Must be a member of a recognized
professional procurement body (KISM)
·
Must be a licensed practitioner
Minimum
level of knowledge that would be regularly applied to the job (Need to know):
·
Computer Literate
·
Knowledge of e-procurement systems
·
Knowledge of Public Procurement and
Disposal Act
·
Knowledge in professional standards
Typical
soft skills that would be regularly applied to the job (Attributes):
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least Seven years’ working
experience as a Procurement Officer in a reputable organization.
Procurement & Supply Chain Manager
CEOPM/KUTRRH/6
Purpose Of The Job
Reporting
to the Chief Executive Officer, the Procurement and Supply Chain Manager job
exists to oversee, coordinate and provide procurement and supply chain management
services, and advise the Hospital Management on the same at KUTRRH.
Responsibilities
·
Oversee and ensure planning for the
procurement all the assets and resources required in the hospital in
collaboration and coordination with other heads of sections and units and thus
contribute to its overall strategic planning of the hospital.
·
Oversee and ensure the distribution
of all assets, goods and services whenever needed in different sections and
units in order to facilitate timely delivery of quality clinical referral,
research and training services in the hospital.
·
Interpret the procurement component
of the comprehensive strategic plan and make short- and long-term
operationalization plan for its implementation within the allocate budget in
the hospital.
·
Oversee and facilitate, in
collaboration with the section heads, forecasting and planning for material
needs of different sections in the hospital so as to facilitate their effective
distribution in the hospital.
·
Conduct market research, in order to
establish availability, value and prices of different commodities required in
the hospital in order to prepare for procurement before they are needed in the
hospital.
·
Coordinate all the procurement and
supply chain management functions in the hospital and represent the section and
its pertinent matters to the executive and other stakeholders of the hospital.
·
Formulate procurement and supply
chain management systems/models, policies and procedures for the hospital
within the framework of the established public procurement policies and
practices.
·
Ensure that the procurement and
supply chain management section of the hospital has all human and non-human
resources required to offer procurement and supply chain services in the
hospital.
·
Participate in the recruitment and
induction, and disciplinary action and processes of procurement and supply
chain management section staff within the established policies and procedures
in collaboration with the human resource section in the hospital.
·
Supervise procurement and supply chain
management section staff together with their services in the hospital, to
ensure that they offer timely procurement and supply chain services within the
expected standards, complying with the established policies, procedures and
practices.
·
Ensure and coordinate continuous
training and development of staff in procurement and supply chain management
section for their effective and efficient performance and productivity in the
hospital.
·
Ensure and provide procurement and
supply chain management advisory service to the hospital executive and other
sections and units and other stakeholders through the appropriate media.
·
Liaise with government agencies such
as the treasury to ensure that procurement and supply chain management
practices in the hospital complies with established public procurement polies
and practices.
·
Oversee and coordinate monitoring and
evaluation of progress and achievement of the procurement and supply chain
management section’s programmes, procedures, processes and services in the
hospital, and prepare and disseminate periodic reports appropriately.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelors’ Degree in Procurement and
Supply Chain or Business Sciences from a recognized institution
·
Masters’ Degree in Procurement,
Logistics or Supplies or a related field from a recognized institution.
Minimum
level of professional qualification and compliance required to perform
effectively in the role:
·
Registration with accredited
respective regulatory or professional body.
·
Must be a licensed practitioner
Minimum
level of knowledge that would be regularly applied to the job (Need to know):
·
Computer literate
·
Knowledge of procurement software
including IFMIS
·
Knowledge of the Public Procurement and
Disposal Act
·
Knowledge of the relevant
legislations
·
Knowledge of professional standards
Soft
skills required for the job (Attributes):
·
Communication skills
·
Organizational skills
·
Leadership skills
·
Team building skills
·
Observation skills
·
Analytical skills
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least ten years’ working
experience, four of which must be in a managerial position
Human Resources Assistant (2 Posts)
DCSAHRA/KUTRRH/10
Purpose Of The Job
To
assist in all operational and administrative HR activities, delivering
efficient service and support.
Responsibilities
·
Ensure quality and integrity of HR
filing system by keeping all HR records, information and files clearly
labelled, organized and confidential.
·
Maintain staff personal files and
ensure that all files have up to date information
·
Capture and update employee personal
information data accurately and timeously in the Human Resource Management
Information System (HRMIS) including leave records, medical claims and other HR
related records.
·
Produce HR data and reports as
required and within set deadlines.
·
Draft advertisements for authorized
recruitments in liaison with HR Officer, Recruitment & Deputy Director –
Human Resources, ensuring conformity of job advertisements to job
specifications and Kenyatta University Teaching and Referral Teaching Hospital
brand guidelines and recruitment practices.
·
Facilitate advertising/circulation of
advertisements on various platforms as agreed with Deputy Director – Human
Resources and Recruiting Manager.
·
Update and report on progress of the
recruitment and selection processes through the HR recruitment & selection
system and send feedback to applicants.
·
Undertake long-listing for junior
positions or as agreed with Deputy Director– Human Resources/ HR Officer.
·
Arrange for and coordinate interviews
(date of interviews, calling short-listed applicants) administering tests
and/or taking part in the interviews where necessary and ensuring all
pre-employment documentation is in place.
·
Ensure records of all recruitment and
selection processes of employees and consultants are correctly filed.
·
Draft employment contracts, terms and
conditions of employment or terms of reference, job profiles for employees and
consultants, and draft requested letters in line with changes to employee terms
and conditions of employment.
·
Support line management in the
development and implementation of induction and orientation of both new and
existing employees, ensuring that all relevant policy documents are made
available.
·
Follow up on completed performance
review documents and development plans with line managers and update
performance management records.
·
Respond to general staff queries and
advise them on KUTRRH HR policies and procedures and local legislative
requirements, seeking advice from and referring more complex issues to the
Deputy Director – Human Resources.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Advanced Diploma or Diploma in Human
Resource Management.
·
Bachelor’s Degree will be an added
advantage.
Minimum
level of knowledge required for the job
·
Computer literacy
·
Knowledge and experience in recruitment
·
Knowledge of industrial and labour
laws
·
Knowledge of professional standards
Soft
skills required for the job:
·
Communication skills
·
Leadership skills
·
Supervisory skills
·
Team building skills
·
Observation skills
·
Analytical skills
·
Compassionate
·
Organizational skills
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least two year’s working
experience in a busy HR Department.
Human Resources Officer (2 Posts)
DCSAHRO/KUTRRH/9
Purpose Of The Job
Reporting
to the Human Resources Manager, the Human Resources Officer – (Employee
relation) job exists to ensure that all the human resources of the hospital are
working in conduce environment that support and promote their physical and
psychosocial wellbeing by ensuring that industrial and labour legislation are
duly adhered to at the KUTRRH.
Responsibilities
·
Keep up-to-date with the industrial
and labour laws and other employment relations policies, regulations and
guidelines, and sensitise the same to all stakeholders in the hospital.
·
Implement employment law and offer
best practice advice to human resources staff, management and other employees
to foster good employee relations in the hospital.
·
Support the Human Resource Manager in
managing hospital staff grievances cases and concerns and personal needs of
psychosocial nature in the hospital.
·
Ensure that all staff in the hospital
have sufficient medical insurance cover for their healthcare access and thus be
able to provide uninterrupted services to the hospital.
·
Identify staff members with special
personal or family needs such as bereavement, sickness, etc and organise their
support from the hospital and other staff members in the hospital.
·
Ensure and provide staff welfare
facilities such as staff resting areas and recreation facilities, spiritual
facilities and other facilities to support physical and psychosocial wellbeing
of staff in the hospital.
·
Ensure that the hospital has safe,
secure and conducive working environment for staff health and motivation that
support and promote optimal staff performance and productivity in the hospital.
·
Evaluate and resolve human relations,
labour relations, and work-related issues, and meets with management to
determine appropriate action in the hospital.
·
Explains and provide advice to staff
about the hospitals and governmental rules, regulations, and procedures, and
need for labour laws and compliance in the hospital.
·
Identify, in conjunction with Human
Resource Officer – (Performance and reward management), workplace welfare
issues that affect performance and productivity and resolve them in the
hospital.
·
Identify, in conjunction with the
Human Resource Officer-Training and Development, staff capacity development
needs and implement the same accordingly for staff performance and fulfilment
in the hospital.
·
Participate and contribute towards
the development of working relationships with staff representatives, trade
unions and professional associations in the hospital.
·
Play an active role, with guidance
from the Deputy Human Resources Director, in providing support, training,
guidance and development of staff in the human resource section of the
hospital.
·
Prepare and disseminate reports
making the appropriate recommendations to the respective stakeholders on staff
welfare matters in the hospital.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelor’s Degree in Human Resource
Management or Social Sciences from a recognized institution.
Minimum
level of knowledge required for the job:
·
Computer literacy
·
Knowledge and experience in
recruitment
·
Knowledge of industrial and labour
laws
·
Knowledge of professional standards
Professional
qualifications & compliance required to effectively perform in the role:
·
Higher/Postgraduate Diploma in Human
Resource Management from a recognized institution or
·
CHRP
·
Registration with the institute of
Human Resource Management
·
Must be a holder of a valid
practicing certificate
Soft
skills required for the job:
·
Communication skills
·
Leadership skills
·
Team building skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least three years working
experience as a Human Resource Officer – Employee Relations in a similar
organization.
Billing Officer (4 Posts)
DFSPBO/KUTRRH/10
Purpose Of The Job
Reporting to the Senior Accountant,
the Billing Officer exists to ensure patient accounts are billed within the
Hospital defined protocols.
Responsibilities
·
Be knowledgeable of full remit of
Finance Processes and their effect hospital-wide operations.
·
Be cognizant of responsibility of
billing role in affecting hospital cash-flow.
·
Follow key processes and procedures
in completing billing tasks to quality standards.
·
Collaborate with team members to
facilitate the delivery of efficient and effective billing services to all
customers.
·
Determines patient invoice by
capturing services noted in patient chart; clarifying services with physicians.
·
Resolve incoming queries on billing
from patients, insurance companies, consultants or colleagues in a professional
and efficient manner.
·
Provides billing information by
collecting, analyzing, and summarizing third-party billings, accounts pending,
and late charges data and trends.
·
Have sufficient knowledge or access
to knowledge to provide correct information with regard to fees excesses or co-payments
on individual policies or individual procedures.
·
Be aware of all payment methods
available at KUTRRH and be knowledgeable in payment collection processes.
·
Promote and maintain strong
relationships with the health insurance companies and communicate any issues
that may arise.
·
Participate in regular checking,
review and reconciliation of billing to ensure validity of management reporting
of Key Performance Indicators.
·
Participate in follow up of aged debt
with assigned insurance as relevant.
·
Participate in all audits, service
evaluations and process reviews to enhance the delivery of billing service to
customers/stakeholders.
·
Participate in meetings as requested,
and contribute to the on-going development of the department and hospital.
·
Participate in duty roster
preparation to provide the required cover in Business Office.
·
Data entry for all services rendered
with proper coding, filing claims submissions, allocating collections and
filing receipts, calculating closing and balancing on a daily and monthly
basis, and basic bookkeeping.
Qualifications
Minimum level of academic
qualifications required to perform effectively in the role:
·
Bachelor’s Degree in a related field
from a recognized institution.
Minimum level of knowledge required
for the job
·
Computer literate
·
Knowledge and experience in
bookkeeping
Professional qualifications required
to effectively perform in the role:
·
CPA or related qualification
Soft skills required for the job:
·
Communication skills
·
Multi-Tasking skills
·
Interpersonal skills
Relevant Work Experience Required
Minimum number of years of experience
the jobholder is required to have to be appointed to the position:
·
At least three year’s working
experience as a Billing Officer.
How to Apply
If your background and competencies
match the specifications of any of these posts, please send your
1.
Application Letter,
2.
Curriculum Vitae and
3.
Filled Application Form
Download the Job Job
Application Form.
ONLY via email to recruitment@kutrrh.go.ke
Or hard copies can be addressed to:
The Chief Executive Officer
Kenyatta University Teaching,
Referral & Research Hospital
P.O Box 7674 – 00100 GPO
Nairobi Kenya
The deadline for the receipt of all
applications is Monday 5th August 2019
