Job Vacancy: Receptionist / Admin Assistant
Position Summary: The Receptionist will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.
Position Summary: The Receptionist will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.
Duties and Responsibilities:
The incumbent will be responsible for
the following:
·
Welcomes visitors by greeting them,
in person or on the telephone; answering or referring inquiries.
·
Directs visitors by maintaining
employee and department directories; giving instructions.
·
Maintains security by following
procedures; monitoring logbook; issuing visitor badges.
·
Maintains safe and clean reception
area by complying with procedures, rules, and regulations. Maintains continuity
among work teams by documenting and
communicating actions, irregularities, and continuing needs.
communicating actions, irregularities, and continuing needs.
·
Contributes to team effort by accomplishing
related results as needed
·
Work hand in hand with the HR
department in scheduling of interviews
·
Make walks to the facility and
checking the cleanliness of the facility and providing a report on the same.
·
Work with the security and cleaning
vendors for effective delivery
·
Provide callers with directions to
the Company’s premises.
·
Record and promptly communicate
messages to respective staff.
·
Maintains the incoming and outgoing
mail register for deliveries and postage by Receiving and recording mail and ensuring
incoming mail is distributed promptly and outgoing mail is despatched promptly.
·
Provide general administrative
support to the Directors
·
Maintain staff movement diary and
meeting rooms’ diaries
·
Maintain a clean and tidy Reception
area and all the offices in the second floor.
·
Coordinates replenishing of beverages
and ensure beverages for meetings are organized and served promptly.
Education and Experience
·
Diploma or Degree preferably in PR,
Business Administration
·
Proficiency in MS Office Suite
·
Minimum of 2 years experience in a
similar role, persons with customer service
·
Experience in the service industry
will have an added advantage.
Key competencies and attributes:
·
Excellent Command of English and
Swahili
·
Great Listening skills
·
Exceptional Organizational Skills
·
Excellent professional telephone
skills
·
Should always offer a First Call
Resolution
·
Ability to typing at least 25 wpm
·
Exceptional customer service skills
·
Ability to maintain confidentiality
of Company information
·
Maintains a professional personal
presentation in keeping with the professional image
·
Ability to multitask
·
Should have excellent problem solving
skills
Qualified candidates should send
their Resumes to recruitmentoperations.hr@gmail.com clearly indicating the
position on the subject line
All Applications should reach us by
3rd September 2018
