Jubilee Insurance was established in August 1937, as
the first locally incorporated Insurance Company based in Mombasa in 1937.
Jubilee Insurance has spread its sphere of influence throughout the region to
become the largest Composite insurer in East Africa, handling Life, Pensions,
General and Medical Insurance. Today, Jubilee is the number one insurer in East
Africa with over 450,000 clients. Jubilee Insurance has a network of offices in
Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified
insurance group listed on the three East Africa stock exchanges – The Nairobi
Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities
Exchange.
Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit www.JubileeInsurance.com
Responsibilities
Qualifications
Responsibilities
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Qualifications
Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit www.JubileeInsurance.com
Business Development Manager, Broker Channel
Ref: HRJIC448
We currently have an exciting career opportunity for a Business
Development Manager, Broker Channel, General Department. The role reports to
the Head of Business Development, General Department.
Role Purpose
Business Development for General Insurance Business and
coordinating the implementation of the work plan to enable achievement of the
set budget and ensuring improvement of business production and service delivery
of the outreach producers and encouraging achievement of the set production
target for the producers
Responsibilities
·
Providing strong leadership in the development of the business
under the broker channel so as to support the achievement of the department’s
objectives, business plan, ensuring delivery and maintenance of highest
standard of customer service and marketing of the company products
·
Contributing to the formulation of and review of business plan and
budgets and ensuring success
·
Identification of new business leads, liaison with brokers,
maintenance of sales funnel and continuous follow up of prospects
(negotiations) to ensure high quotation conversion rates
·
Conducting market research, analyzing business trends in the
market and providing market intelligence to the Head of Business Development
for key business decisions for sustainable upward growth of the channel
·
Onboarding and developing brokers to achieve maximum production to
the company and conducting periodic training programs to intermediaries to
sensitize them on the marketing of company’s new and existing products
·
Participating in client portfolio reviews and setting of
underwriting terms
·
Developing and maintaining productive relationship with brokers
through well planned regular visits and review of business incentives to
motivate performance
·
Organizing networking functions between brokers and the
underwriting staff to improve working relationships that boosts targeted
production
·
Implementation of credit control policy and ensuring adherence to
the Cash and Carry regulations
·
Weekly reporting of business (new & renewals) performance
·
Managing business renewal retention through the broker channel to
achieve set renewal targets
·
Ensuring efficient management of new business onboarding process
including the tendering of government business in terms of timeliness and
documentation to ensure high tender closure rates
Key Competencies
·
Visionary Leadership
·
Entrepreneur Spirit
·
Market Awareness
·
Customer Focus
·
Continuous Innovation
·
Ownership & Commitment
·
Team Spirit
Functional Skills
·
Strategic planning and management
·
Business planning and implementation
·
New ideas generations
·
Marketing intelligence and business development
·
Underwriting skills
·
Underwriting expertise
·
Presentation skills
Qualifications
·
Graduate in business related degree (marketing, commerce,
insurance, economics)
·
Excellent General business Technical knowledge
·
Proficient in the use of Microsoft office suite and packages
·
Professional insurance certificates/ diplomas/ advanced diploma
·
People management skills both of internal and external partners
Relevant Experience
·
A minimum of Six (6) years’ experience in General Business gained
in a reputable general insurance company
Recovery Officer
Ref: HRJIC446
We currently have an exciting career opportunity for a Recovery
Officer, General Department. The role reports to Claims Manager, General
Department.
Role Purpose
Aggressively Pursue maximum motor and non-motor recoveries from
third party insurers and third parties within the limitation period with a
special emphasis on mitigating claims costs.
Responsibilities
·
Maintain and update proper records of the company’s recoveries and
expected recoveries from other Insurance Companies
·
Ensure that initial demand has been sent out on all recovery
matters
·
Quantify and document the company’s recovery claims to the third
parties within reasonable time
·
Promptly deal with third party claims that fall under Knock for
Knock for purposes of cost cutting on claims
·
Appoint tracers to investigate legal/beneficial ownership of third
party vehicles, economic status and physical addresses for purposes of pursuing
recovery through court
·
Liaise with Legal section on recoveries that are to be filed in
court
·
Meet the set recovery target each month and deal with general
correspondence on recovery matters
·
Attend court to produce claim documents when required and pursue
witness statements from insureds
·
Providing reports on recoveries to the Claims Manager
·
Work in claims department on other assigned duties
Key Competencies
·
Ownership & Commitment
·
Team Spirit
·
Customer Focus
·
Entrepreneur Spirit
·
Market Awareness
·
Continuous Innovation
Functional Skills
·
Excellent communication & interpersonal skills.
·
Time management & Negotiation skills
·
Business Planning & Implementation
Qualifications
·
Bachelor’s degree/Diploma from a recognized University/College
·
Computer literacy especially in the use of Microsoft packages
Relevant Experience
·
General Knowledge of general insurance claims
Direct Sales Representative
Ref: HRJIC427
We currently have an exciting career opportunity for the position
of Direct Sales Representative, Service Center Branch Operations Department.
Role Purpose
The job holder will be responsible for procuring new business by
converting business leads to sales and cross-selling/ up-selling to existing
customers in full compliance with the laid down procedures and guidelines as
set out in the company’s policy.
The post holder will report to the Retail Manager and will be
based at the Jubilee Center in Nairobi.
Responsibilities
Sales generation
·
Personally contact and secure new business accounts/customers
·
Promote/sell/secure new business from existing and prospective
customers through a relationship-based approach
·
Cross-sell and up-sell Retail Products to existing customers
·
Establish, develop and maintain business relationships with
current customers and prospective customers to generate new business
·
Customer visits and sales pitch presentation to existing and
prospective customers
·
Research market sources for developing prospective customers and
for information to determine their potential
·
Develop clear and effective written proposals/quotations for
prospective customers
·
Plans and organizes personal sales weekly and monthly plans in
order to achieve assigned target
·
Gather market intelligence
Monitoring and evaluation
·
Submit daily, weekly and monthly performance reports
·
Maintain a log of all sales activity results
·
Contribute a passion and ongoing knowledge of sales a key member
of the marketing team
·
Innovation – Ensure the company remains on the cutting edge of
trends & techniques in sales generation
Functional Skills
·
Communication skills
·
Presentation skills
·
Interpersonal skill
·
Market intelligence and sales skills
Key Competencies
·
Customer Focus
·
Continuous Innovation
·
Ownership & Commitment
·
Entrepreneur Spirit
·
Team Spirit
Qualifications
·
Minimum Academic requirement is a Diploma in Marketing/ Sales,
Business, economic, Commerce, Insurance or equivalent from a recognized
institution
·
IT proficient
·
Relevant Experience
·
Minimum of one (1) year work experience in Sales & Marketing
Sales Manager, Retail Medical
Ref: HRJIC445
We currently have an exciting career opportunity for a Sales
Manager, Retail Medical, Medical Department. The role reports to General
Manager, Medical Department.
Role Purpose
To source and grow Retail business (Micro insurance, Banc
assurance, Alternative Channels sales budget) in line with the business goals.
Responsibilities
·
Management of the Banc assurance, Broker and Alternative Business
Distribution Channels so as to ensure; Increase in the number of the
distribution channels partners
·
Attain product revenue targets
·
Ensure profitability of the relevant channel at appropriate cost
levels Provide Training support for the distribution channel partners
·
Ensure effective internal controls, policies and procedures are in
place across the credit control section
·
Implement Performance Management for Alternative Channel
Distribution Channel Activities.
·
Managing an efficient sales cycle (sales pipeline) and value based
service cycle through use of Product bundling to drive the business goals
·
Define markets for the Retail Business distribution channels for
the Retail products
·
Ensure that proper management of accurate, quality and timely
business reports and use these to compile channel reports
·
Gather intelligence on competitor activity and advice on the
opportunities/threats
·
Drive Retail Insurance business by creating partnerships with
Microfinance Institutions
Key Competencies
·
Entrepreneurial Spirit
·
Market Awareness
·
Ownership & Commitment
·
Customer Focus
Functional Skills
·
Excellent communication & interpersonal skills.
·
Time management & Negotiation skills
·
Business Planning & Implementation
Qualifications
·
A business related degree from recognized university
·
Professional insurance certificates/ diplomas/ advanced diploma
Relevant Experience
·
Experience in Life office, in particular business development.
Relationship Manager, Corporate Medical
Ref: HRJIC447
We currently have an exciting career opportunity for a
Relationship Manager, Corporate – Medical Department. The role reports to the
Customer Service, Underwriting & IPMI Manager, Medical Department.
Role Purpose
The job holder will be accountable for retention of existing
business, replacement of lost business, new business, profitability, all to the
targets set by maintaining and growing the relationship with the clients and
intermediaries through the provision of excellent Customer Experience.
Responsibilities
·
End to end proactive management of Intermediaries/clients
Relationships within assigned portfolio of schemes
·
Ensure top notch customer experience is provided to
intermediaries/clients at all times while working closely with other
departments
·
Contribute to the growth of the portfolio (topline) to the set
annual targets through retention, acquisition of new business and renewals
·
Responsible for obtaining and providing correct market
intelligence on renewal/new business to ensure it is correctly/competitively
priced
·
Proactively manage and reduce all costs including cost controls
for adverse performing schemes
·
Support on excess and premium collection
·
Adhere to all the processes, procedures and controls set
parameters. Full compliance of Jubilee Insurance non solicitation policy and
maintain high integrity level
·
Train and Increase uptake of all automation initiatives by
clients/intermediaries and having gained comprehensive understanding of the
same
·
Demonstrate Team work/spirit and continued personal development
Any other duties that may be assigned by the management
Key Competencies
·
Passionate, goal driven and results oriented
·
Strong organizational and analytical skills
·
Creative, and Continuous Innovation with pragmatic problem solving
skills
·
Ownership, commitment and team spirit
·
Customer Focus and market awareness
·
Ability to give attention to detail & multi-task
·
Ability to work under pressure and with minimal supervision
·
Ability to prioritize & deliver within set timelines
·
Personal and professional ethics
Functional Skills
·
Health Benefits Plan Management
·
Sales and Customer Service
·
Strong IT Skills and database administration
·
Presentation and public speaking skills
Qualifications
·
University Graduate in business related degree
com/Finance/Business Administration/Insurance Option/Marketing, or economics)
·
Proficient in the use of Microsoft office suite & packages
(word, excel, PowerPoint and vision)
·
Professional insurance qualifications – CII/COP (Gen and Medical
Papers) an added advantage
·
COP (Medical & Gen Paper)
·
Knowledge of actisure package – added advantage
Relevant Experience
·
2-3 yrs experience in the insurance industry preferably in client
servicing. Experience in handling SME/Corporate clients/portfolio is a must.
Sales experience with a high closing ratio and excellent report writing,
communication and interpersonal skills
How to Apply
Applications to be sent to Recruitment@jubileekenya.com quoting
the Job Reference Number and Designation given above before 24th August 2018.
Only shortlisted candidates will be contacted.
