Solutions QA Manager
Location: Nairobi
Reporting to: Test & Quality Assurance Manager
Reporting to: Test & Quality Assurance Manager
MKOPA Solar, headquartered in
Nairobi, Kenya, is the global leader of “payasyougo” energy for offgrid
customers.
Since its commercial launch in October 2012, MKOPA has connected more than 400,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day.
Since its commercial launch in October 2012, MKOPA has connected more than 400,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day.
All revenues are collected in
realtime via mobile money systems (such as MPESA in Kenya) and embedded GSM
sensors in each solar system allow MKOPA to monitor real time performance and
regulate usage based upon payments. This connected design means that MKOPA is
processing vast amounts of data (i.e. over 10,000 mobile payments per day) via
the company’s proprietary cloud platform, MKOPANET.
As of November, 2016, MKOPA employs
over 1000 full time staff across East Africa and sells through a network of
over 1,000 direct sales agents. It has also commenced licensing its technology
to partners in other markets.
MKOPA has been recognised for its
pioneering business mode and scale, notably winning the 2015 Zayed Future
Energy Prize, being selected as the top New Energy Pioneer at the 2014
Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in
Sustainable Finance Award.
MKOPA has also successfully tested a
range of new products that leverage its relationship with customers, and
MKOPA’s unique competencies in mobile telecommunications and ICT. To ensure that
the research and development of new products add value to (and do not distract
from) its core business, MKOPA is establishing the MKOPA Labs. The Labs will be
a dedicated business unit within MKOPA that will define and test extensions of
the MKOPA assetbased credit model for offgridpower to new products and
services.
Overall Purpose
MKOPA is looking to recruit a
Solutions Quality Assurance Manager. The successful candidate will be a senior
member of the Test & Quality Assurance (TQA) unit and lead a team of
software quality assurance analysts. In collaboration with the TQA Manager,
S/he will liaise with various MKOPA teams such as Engineering Delivery, Product
Management and End User teams to deliver businesscritical software Test
projects; establish continuous improvement activities for software quality
assurance processes and be accountable for meeting/exceeding Quality Assurance
targets.
Roles
·
Lead a team of software QA resources
·
Coordinate software testing effort
within the TQA and support User Acceptance Test activities by end user
departments
·
Implement MKOPA Test Management
Policy and strategies
·
Liaise with Product Management,
Delivery Management, Operations and End User teams, etc as required to identify
and assess Software Quality Assurance requirements for Product and Software
releases
·
Own and provide overall coordination
of software EndtoEnd, Acceptance Testing efforts including test planning,
scheduling, execution and test reporting
·
Build and Deliver Test Plans
·
Assess project risks, issues and
develop mitigation approaches to meet project quality goals
·
Attend CAB and provide requisite
support /information to ensure a smooth production release process
·
Deliver and maintain MKOPA “Best
Practice” for test management and quality assurance processes
·
Ensure team and project Quality
targets are met; including driving efficiencies in Regression Testing processes
·
Train and mentor MKOPA software test
resources
Requirements
·
Bachelors’ degree in Computer Science
or similar technologyrelated field
·
Candidates without a university
degree in a relevant field will be considered provided their experience and
skills are relevant
·
2+ years’ experience in a Software QA
Manager role or 4+ years as a software QA analyst with increasing levels of
responsibility
·
Experience with endtoend software QA
management
·
Previous experience supervising a
team of QA Analysts/Engineers
·
Experience working with Agile
methodology
·
Good understanding of Systems
Development Lifecycle (SDLC)
·
Deep experience with Test Management
tools such as Microsoft Test Manager, JIRA
·
Good understanding of test automation
tools
Desirable:
·
Experience in a QA/Test role in
Telecommunications, Computing hardware or Electronics
·
Quality Assurance / Test certification
such as the International Software Testing Qualifications Board (ISTQB) or the
Certified Software Quality Analyst (CSQA)
Required Skills:
·
Ability to reconcile stakeholder
interests, conflicting priorities and business strategy
·
Personable and persuasive, with
strong communication skills and ability to mobilise teams for delivery
·
Ability to see the “big picture” and
quickly attain a broad overview of the business
·
Excellent analytical and
organisational skills, including the proven ability to adapt to a dynamic
project environment and manage multiple projects at once
·
Excellent oral and written
communication skills
·
Excellent problemsolving skills
·
Fluency in English a must
Remuneration
Competitive covering a monthly
salary, performance bonus and medical benefits reflective of the candidate’s
experience and skills.
Personal Attributes:
·
Flexible during times of change.
·
Strong written and oral communication
skills.
·
Strong interpersonal and operational
skill sets.
·
Ability to effectively prioritize and
execute tasks in a highpressure environment is crucial.
·
Tenacious, driven, energetic and a
high degree of professional integrity.
How to Apply
To apply, please logon to HERE.
Click on the “click to apply” button adjacent to this job and follow the
application instructions. It is advised to complete all the required fields as
requested as well as any assessments stipulated as a requirement.
Credit Analyst
The Credit team in M-KOPA is looking
for a Credit Analyst who will work with the team to assist with the growing
data extraction, operational, reporting and analytical work streams. The
successful candidate will assist and ensure projects and initiatives are
handled in an accurate and timely fashion.
Roles
Business Intelligence
·
Develop weekly, monthly and quarterly
reports for internal and management-level consumption.
·
Consult with internal teams to
influence their strategic decisions on credit performance.
·
Ensure data quality and accuracy.
·
Continuously drive reporting
improvements and identify process deficiencies.
Analytics
·
Identify the root cause of data
trends and outliers.
·
Develop and run queries to pull/
transform data from multiple sources.
·
Respond to data requests from various
internal departments as needed to drive business value.
Develop and drive analytical work streams that will directly lead to significant revenue generation and/ or cost reduction.
Develop and drive analytical work streams that will directly lead to significant revenue generation and/ or cost reduction.
Collaboration with the Data Team
·
Contribute to the maintenance of data
analysis tools and processes.
·
Contribute to policy development and
regulation.
Improving Internal Analytical
Capabilities
·
Continuously evaluate and suggest new
technologies to enhance team analytics.
·
Deepen individual and team analytical
abilities.
·
Improve individual and team
proficiency with analytical tools such as SQL, Microsoft Excel and R.
Requirements
·
Quantitative degree in Computer
Science, Economics, Engineering, Mathematics, Statistics or an equivalent.
·
1 year work experience in an analytical
role with a meaningful exposure to data extraction and analytical
methodologies.
·
Familiarity with SQL and relational
databases.
Knowledge and relevant experience in Microsoft Excel and related tools such Access and Power BI.
Knowledge and relevant experience in Microsoft Excel and related tools such Access and Power BI.
·
Comfortable in both verbal and
written communication.
How to Apply
To apply, please logon to HERE. Click on
the “click to apply” button adjacent to this job and follow the application
instructions. It is advised to complete all the required fields as requested as
well as any assessments stipulated as a requirement.
Application Engineer
MKOPA is looking for an Application
Engineer who will be in charge of carrying out project work to completion,
escalations from Global Service Desk and managing Azure infrastructure.This in
turn will require the successful candidate to interact with different
departments in order to understand fully the business flow and coordinate to
complete projects.
Responsibilities
·
Responsible for ensuring that
applications have an effective uptime of 99%
·
Manage and meet all customer internal
OLAs and external SLAS
·
Resolve application related support
issues
·
Respond to any CRM related user
issues
·
Monitor and test application performance
for potential bottlenecks, identify possible solutions, and work with
developers to implement those fixes
Requirements
·
Bachelor’s degree in a related field
·
At least 3 years’ working experience
in a similar role
·
Demonstrated Windows Server skills
·
Experience working with messaging
queue systems will be considered a plus
·
Demonstrated SQL Server database
querying skills
·
Demonstrated knowledge of C#, PHP,
SQL
·
Strong analytical and problem
troubleshooting skills
·
Application Programming Experience
for Integrating new applications to existing systems
·
Carry out functional and
nonfunctional tests on new software
·
Assist in the design and development
of new products, workarounds and tools necessary to deliver operational
capabilities
·
Experience running web hosted
applications on IIS
·
Training and documentation of all
work around/bug fixes
·
Provide technical support working
with the Global Service Desk
·
Work closely with the first line
support to create Root Cause Analysis of resolved problems
·
Solid experience in the
administration and performance tuning of application stacks(e.g
Tomcat,JBoss,Apache,Ruby,NGINX)
·
Self motivated with the ability to
prioritize, meet deadlines, and manage own time with changing priorities in an
agile environment
·
Excellent verbal and written
communication skills
How to Apply
To apply, please logon to HERE. Click on
the “click to apply” button adjacent to this job and follow the application
instructions. It is advised to complete all the required fields as requested as
well as any assessments stipulated as a requirement.
Please Note
MKOPA Solar is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities and people with disabilities are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, MKOPA does not discriminate on the basis of race, colour, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment.
MKOPA Solar is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities and people with disabilities are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, MKOPA does not discriminate on the basis of race, colour, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment.
MKOPA, as a policy, does not
collect/charge any money as a pre-employment or postemployment requirement.
This means that we never ask for ‘recruitment fees’, ‘processing fees’,
‘interview fees’ or any other kind of money in exchange for offer letters or
interviews at any time during the hiring process.
Due to the large number of
applications received by us, we regret that you will not be contacted unless
you are short listed for the post and invited for an interview. Therefore, if
you have not heard from MKOPA within 4 weeks of the date of the deadline your
application, you should assume that you have not been successful on this
occasion.
This measure has been taken in the
interests of efficiency and cost effectiveness and we apologize for any
inconvenience this may cause.
