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Jobs and Vacancies in MKOPA Kenya

Solutions QA Manager
Location: Nairobi
Reporting to: Test & Quality Assurance Manager
MKOPA Solar, headquartered in Nairobi, Kenya, is the global leader of “payasyougo” energy for offgrid customers.
Since its commercial launch in October 2012, MKOPA has connected more than 400,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day.
The success of MKOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to lowincome households on a payperuse instalment plan. Customers acquire solar systems for a small deposit and then purchase daily usage “credits” for Ksh 50, or less than the price of traditional kerosene lighting. After one year of payments customers own their solar systems outright and can upgrade to more power.
All revenues are collected in realtime via mobile money systems (such as MPESA in Kenya) and embedded GSM sensors in each solar system allow MKOPA to monitor real time performance and regulate usage based upon payments. This connected design means that MKOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company’s proprietary cloud platform, MKOPANET.
As of November, 2016, MKOPA employs over 1000 full time staff across East Africa and sells through a network of over 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
MKOPA has been recognised for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.
MKOPA has also successfully tested a range of new products that leverage its relationship with customers, and MKOPA’s unique competencies in mobile telecommunications and ICT. To ensure that the research and development of new products add value to (and do not distract from) its core business, MKOPA is establishing the MKOPA Labs. The Labs will be a dedicated business unit within MKOPA that will define and test extensions of the MKOPA assetbased credit model for offgridpower to new products and services.
Overall Purpose
MKOPA is looking to recruit a Solutions Quality Assurance Manager. The successful candidate will be a senior member of the Test & Quality Assurance (TQA) unit and lead a team of software quality assurance analysts. In collaboration with the TQA Manager, S/he will liaise with various MKOPA teams such as Engineering Delivery, Product Management and End User teams to deliver businesscritical software Test projects; establish continuous improvement activities for software quality assurance processes and be accountable for meeting/exceeding Quality Assurance targets.


·         Lead a team of software QA resources
·         Coordinate software testing effort within the TQA and support User Acceptance Test activities by end user departments
·         Implement MKOPA Test Management Policy and strategies
·         Liaise with Product Management, Delivery Management, Operations and End User teams, etc as required to identify and assess Software Quality Assurance requirements for Product and Software releases
·         Own and provide overall coordination of software EndtoEnd, Acceptance Testing efforts including test planning, scheduling, execution and test reporting
·         Build and Deliver Test Plans
·         Assess project risks, issues and develop mitigation approaches to meet project quality goals
·         Attend CAB and provide requisite support /information to ensure a smooth production release process
·         Deliver and maintain MKOPA “Best Practice” for test management and quality assurance processes
·         Ensure team and project Quality targets are met; including driving efficiencies in Regression Testing processes
·         Train and mentor MKOPA software test resources


·         Bachelors’ degree in Computer Science or similar technologyrelated field
·         Candidates without a university degree in a relevant field will be considered provided their experience and skills are relevant
·         2+ years’ experience in a Software QA Manager role or 4+ years as a software QA analyst with increasing levels of responsibility
·         Experience with endtoend software QA management
·         Previous experience supervising a team of QA Analysts/Engineers
·         Experience working with Agile methodology
·         Good understanding of Systems Development Lifecycle (SDLC)
·         Deep experience with Test Management tools such as Microsoft Test Manager, JIRA
·         Good understanding of test automation tools
·         Experience in a QA/Test role in Telecommunications, Computing hardware or Electronics
·         Quality Assurance / Test certification such as the International Software Testing Qualifications Board (ISTQB) or the Certified Software Quality Analyst (CSQA)
Required Skills:
·         Ability to reconcile stakeholder interests, conflicting priorities and business strategy
·         Personable and persuasive, with strong communication skills and ability to mobilise teams for delivery
·         Ability to see the “big picture” and quickly attain a broad overview of the business
·         Excellent analytical and organisational skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects at once
·         Excellent oral and written communication skills
·         Excellent problemsolving skills
·         Fluency in English a must
Competitive covering a monthly salary, performance bonus and medical benefits reflective of the candidate’s experience and skills.
Personal Attributes:
·         Flexible during times of change.
·         Strong written and oral communication skills.
·         Strong interpersonal and operational skill sets.
·         Ability to effectively prioritize and execute tasks in a highpressure environment is crucial.
·         Tenacious, driven, energetic and a high degree of professional integrity.
How to Apply
To apply, please logon to HERE. Click on the “click to apply” button adjacent to this job and follow the application instructions. It is advised to complete all the required fields as requested as well as any assessments stipulated as a requirement.
Credit Analyst
The Credit team in M-KOPA is looking for a Credit Analyst who will work with the team to assist with the growing data extraction, operational, reporting and analytical work streams. The successful candidate will assist and ensure projects and initiatives are handled in an accurate and timely fashion.


Business Intelligence
·         Develop weekly, monthly and quarterly reports for internal and management-level consumption.
·         Consult with internal teams to influence their strategic decisions on credit performance.
·         Ensure data quality and accuracy.
·         Continuously drive reporting improvements and identify process deficiencies.
·         Identify the root cause of data trends and outliers.
·         Develop and run queries to pull/ transform data from multiple sources.
·         Respond to data requests from various internal departments as needed to drive business value.
Develop and drive analytical work streams that will directly lead to significant revenue generation and/ or cost reduction.
Collaboration with the Data Team
·         Contribute to the maintenance of data analysis tools and processes.
·         Contribute to policy development and regulation.
Improving Internal Analytical Capabilities
·         Continuously evaluate and suggest new technologies to enhance team analytics.
·         Deepen individual and team analytical abilities.
·         Improve individual and team proficiency with analytical tools such as SQL, Microsoft Excel and R.


·         Quantitative degree in Computer Science, Economics, Engineering, Mathematics, Statistics or an equivalent.
·         1 year work experience in an analytical role with a meaningful exposure to data extraction and analytical methodologies.
·         Familiarity with SQL and relational databases.
Knowledge and relevant experience in Microsoft Excel and related tools such Access and Power BI.
·         Comfortable in both verbal and written communication.
How to Apply
To apply, please logon to HERE. Click on the “click to apply” button adjacent to this job and follow the application instructions. It is advised to complete all the required fields as requested as well as any assessments stipulated as a requirement.
Application Engineer
MKOPA is looking for an Application Engineer who will be in charge of carrying out project work to completion, escalations from Global Service Desk and managing Azure infrastructure.This in turn will require the successful candidate to interact with different departments in order to understand fully the business flow and coordinate to complete projects.


·         Responsible for ensuring that applications have an effective uptime of 99%
·         Manage and meet all customer internal OLAs and external SLAS
·         Resolve application related support issues
·         Respond to any CRM related user issues
·         Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes


·         Bachelor’s degree in a related field
·         At least 3 years’ working experience in a similar role
·         Demonstrated Windows Server skills
·         Experience working with messaging queue systems will be considered a plus
·         Demonstrated SQL Server database querying skills
·         Demonstrated knowledge of C#, PHP, SQL
·         Strong analytical and problem troubleshooting skills
·         Application Programming Experience for Integrating new applications to existing systems
·         Carry out functional and nonfunctional tests on new software
·         Assist in the design and development of new products, workarounds and tools necessary to deliver operational capabilities
·         Experience running web hosted applications on IIS
·         Training and documentation of all work around/bug fixes
·         Provide technical support working with the Global Service Desk
·         Work closely with the first line support to create Root Cause Analysis of resolved problems
·         Solid experience in the administration and performance tuning of application stacks(e.g Tomcat,JBoss,Apache,Ruby,NGINX)
·         Self motivated with the ability to prioritize, meet deadlines, and manage own time with changing priorities in an agile environment
·         Excellent verbal and written communication skills
How to Apply
To apply, please logon to HERE. Click on the “click to apply” button adjacent to this job and follow the application instructions. It is advised to complete all the required fields as requested as well as any assessments stipulated as a requirement.
Please Note
MKOPA Solar is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities and people with disabilities are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, MKOPA does not discriminate on the basis of race, colour, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment.
MKOPA, as a policy, does not collect/charge any money as a pre-employment or postemployment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Due to the large number of applications received by us, we regret that you will not be contacted unless you are short listed for the post and invited for an interview. Therefore, if you have not heard from MKOPA within 4 weeks of the date of the deadline your application, you should assume that you have not been successful on this occasion.
This measure has been taken in the interests of efficiency and cost effectiveness and we apologize for any inconvenience this may cause.

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