Job Vacancy: HR Intern
The Role: The
HR Intern provides quality HR compliance and administrative support to The HR
Team and clients
Tasks
Tasks
1. Develop and Maintain HR
Compliance Knowledge
- Begins to
develop a current knowledge of HR Laws and Regulations.
- Keeps abreast
of new developments in the HR field.
- Develops a
working knowledge of HR information databases and searchable resources.
- Keeps abreast
of Document retention requirements
2. Pursue an Attitude of
Learning and Development
- Attends
seminars and meetings relative to the HR profession.
- Cultivate interpersonal
skills
- Develop
negotiating and public speaking skills
- Foster time
management skills
3. HR administration
- Track
progress, deadlines, and priorities of all projects
- Prepare Word,
Excel and PowerPoint documents
- Proof read HR
documents including audits, marketing information, and handbooks.
- May be
responsible for making meeting and travel arrangements
- Ensure Career
Builder and Monster job packs are current with available job ads
- Audit HR Plus,
Washington Post, and Baltimore Sun invoices
- Manage Pre-Employment
Processes
- Sort incoming
resumes and logs them into appropriate tracking spreadsheets
- Complete and
mail out regret letters
- Coordinate
candidate interviews, physicals, and testing
- Send
background checks to HR Plus and save results when they are returned
- Complete and
mail out offer letters
- Manage Client
Satisfaction
- Maintain a
satisfied level of customer service with clients both internal and
external.
- Properly
handle client requests through responsiveness, follow-up, and escalation.
4. Teamwork
- Work proactively
with other team members.
- Prioritize
activities for the best interest of the team when working on joint
projects.
- Handle client
requests and deliver quality solutions if able, or escalate the request to
a more senior team member
- Openly share
new ideas and information with other team members.
- Keep other
team members apprised to avoid surprises and disappointed clients.
- Manage and
Accurately Report Time and Expenses.
Qualifications, Skills and
Abilities
- Personable,
able to comfortably and pleasantly deal with a variety of people
- Strong
customer service skills
- Problem
solving capabilities necessary to accomplish the duties and tasks of the
position
- Ability to
correctly make decisions involving client issues/ problems including when
to escalate the problem to a more senior consultant
- Exceptional
written and oral communication skills
- Excellent
organizational and planning skills
- Ability to
effectively learn and acquire new knowledge and skills.
- Ability to
share knowledge and work in a strong team oriented environment.
- Detail
oriented
- Proficient in
Word, Excel, PowerPoint, and e-mail
Apply at recruitment@cdl.co.ke
Only shortlisted candidates
will be contacted