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Internship Opportunity in Nairobi, Kenya – Operations

Operations Intern
Internship - 
3 Months with stipend 
Location: Nairobi

Uber Kenya, one of the fastest growing and most dynamic start-ups in Kenya and the world, is offering a 3 month internship to join the core team in Nairobi.

We are seeking a sharp, personable, highly-organized Operations Intern to support our team as we continue to grow our presence in Nairobi. 

We are looking for hustlers who have the ability to get things done and who want to get first-hand operational experience. 

This is an opportunity to work with a stellar operations team on the daily functions that are at the core of Uber. Are you ready to launch your career? Keep reading.

What is Uber?

Uber is a technology company. 

We make a smartphone app that provides users with an on-demand, private car service that takes them safely and smoothly to where they need to go, in dozens of countries and hundreds of cities around the world - at the push of a button.

On another level, Uber is about applying mobile technology, data-driven decision making, and world-class operations teams to solve a massive, offline problem: urban transport. 

These are early days. Come join us, and help us build a new fabric for urban logistics that is redefining the way people experience and get around a city.

What you’ll do
  • Interact & support drivers through branded interaction at all stages of onboarding
  • Track, order, configure, and disburse equipment to drivers
  • Help with onboarding drivers onto the Uber system
  • Maintain and organize driver documentation
  • Find resolutions to driver issues and questions
  • Respond to support issues both in-person and over email promptly
  • Work closely with the driver operations and logistics teams to streamline process
  • Be the operational glue that holds together major team efforts for large events, promotions and program initiatives
What you’ll need
  • 2-4 years of operations/analytical studies or related experience (undergraduate or work-experience)
  • Combination of analytical thinking & inter-personal ability to manage partnerships and partner-driver relationships
  • Relevant experience in SQL &/or logistics management is a plus
  • Mainly a startup (all-hands-on-deck) "I bust my ass because I love it" approach
  • Strong detail orientation & Superior organizational skills and great follow through on tasks
  • Ability to work quickly with minimal oversight
  • Employees are showered with Uber credits each month.
  • Ground floor opportunity with the team; shape the strategic direction of the company.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally.
  • Sharp, motivated co-workers in a fun office environment.
To Apply:

Those candidates who meet the above mentioned qualifications should submit their resumes to apply@dumaworks.comwith the subject line consisting of 'Operations Coordinator Internship 1686', 

Include your FULL NAME and PHONE NUMBER in the email body.

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