Operations Analyst
Operations Analyst Job Purpose: Accomplishes business objectives by identifying and solving customer information and processing problems.
- Identifies
project requirements by interviewing customers; analyzing operations;
determining project scope; documenting results; preparing customer
contracts.
- Develops problem
solutions by describing requirements in a work-flowchart and diagram;
studying system capabilities; analyzing alternative solutions; preparing
system specifications; writing programs.
- Develops project
estimates by identifying phases and elements, personnel requirements, and
costs.
- Verifies results
by completing tests.
- Prepares
customers to use systems and programs by conducting training.
- Provides
reference for customers by writing documentation; providing support and
help.
- Maintains systems
by researching and resolving problems; maintaining system integrity and
security.
- Maintains
quality service by establishing and enforcing organization standards.
- Prepares reports
by collecting, analyzing, and summarizing information.
- Maintains
professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks;
benchmarking state-of-the-art practices; participating in professional
societies.
- Contributes to
team effort by accomplishing related results as needed.
Skills
- Problem Solving,
Quality Focus, General Consulting Skills, Project Management, Process
Improvement, Client Relationships, Reporting Skills, Networking Knowledge,
Networking Standards, Technical Zeal, Job Knowledge
- Desired
Qualifications
- Bachelor’s
degree (or higher) in a relevant field
- 10-15 years’
work experience, including roles leading operations in demanding
professional environments. A background in operations would be an
advantage
- Strong
analytical and financial skills
- Demonstrated
leadership, networking and negotiation skills
- Hands-on
approach to getting things done
- Excellent verbal
and written communications skills in English; preference given for
excellent Swahili skills as well
- Strong computer
and office skills
Application
Process:
Interested
candidates are invited to strictly email their cover letter and CV, clearly
detailing their current remuneration and expectations to
recruit@odumont.com before end of day 29/05/2013.
Only
short listed candidates will be contacted.
