System Development Officer
Job Description:
- Describing
requirements for less complex development tasks
- Testing
of more complex functionalities and scenarios
- Training
company’s staff on systems usage, including preparing user manuals,
presentations etc.
- Preparing
data for launching new modules & features
- Communication
with system users regarding system updates
- Analyze
and recommend on new features usage by users, roles’ management.
Other Functions
- Troubleshoot
and provide support to system users
- Administer
price, dealership and promotions data and process bulk operations
- Administration
of existing system users’ account
- Onboarding
support to new hires
- Conduct
data integrity checks and solve complex data integrity issues.
- Communication
with system users, developers, and system admins to resolve urgent cases
- Maintaining
documentation
- Prepare
and provide data for internal and external audit exercises
- Represent
the department in relevant internal and external forums
Minimum Requirements
Education and experience
- A
bachelor’s degree/ Diploma in IT or a related field
- At
least two (2) years’ experience working with SQL/MySQL
- Minimum
one (1) year experience in Software development and/or testing, customer
care and/or leadership
Technical expertise
required:
- SQL/MYSQL
- In-depth
excel/google sheet knowledge
- Power
Query (Preferred)
Desired Behavioral and
leadership skills:
Behavioral skills:
- Ability
to work independently and proactively
- Self-starter,
target oriented
- Attention
to details
- Constructive
and logical thinking
- Team
player and good communicator
People & Leadership
Skills
- Must
adhere to the company code of conduct
- Embraces,
leads and embeds change
- Must
actively demonstrate the values of company
- Must
attend and participate in team meetings
- Clear
Communication and active listening skills
- Strong
Ethics and Standards
