Job Title: Field Officer
Hiring Organization: Corporate
Staffing
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Real
Estate
Job Type: Full
Time
Salary: KES
Date Posted: 04/17/2024
Reporting to: Senior Field Officer,
Gross Salary: Kshs
50,000,
Our client is a well-established real estate company seeking to
hire an experienced Field Collection Officer who undertakes all residential and
commercial property management activities in a given portfolio to maximize
income on investments and ensure client (landlords/tenants) satisfaction.
He/she performs or escalates client (landlord/tenant) client requests to the
senior field officer.
Key Responsibilities
- Tenant management:
From onboarding/lease to tenant exit/move-out in liaison with the senior
field officer including handling/resolving the tenant complaints,
inquiries and requests
- Rent Management:
Ensure timely payment of all rent on or before the first (1st) day of
every month
- Business
development: Participate in growing the business by bringing in new
clients in liaison with the senior field officer
- Client
management (complaints, requests, inquiries)
- Landlord
Payments: Ensure landlords (statements/returns) are paid within the
timelines provided in their respective service contracts in liaison with
the senior field officer
- Property
Occupancy: Let out the properties to capacity
- Adherence to the
Standard Operating Procedures;
- Repairs &
Maintenance: Inspect property conditions and coordinate maintenance,
cleaning, repair activities in liaison with the supervisor and or landlord
- Utility
Services: Ensure all services are available to tenants and report any
interruptions for restoration. Ensure tenants utility services
consumptions are metered and charged. It will be the responsibility of the
field officer follow up payment of the charges along with the monthly
rent.
- Timely reporting
of all/any incidences affecting the properties to the clients through the
senior field officer
- Any other or
further duties as is necessary
Key
Qualifications
- A bachelor of
commerce degree or other business degree from a recognized university
- A bachelor’s
degree in Real Estate will be an added advantage
- Experience in
real estate.
- Diploma in
business related course coupled with proven work experience will be
considered
- KCSE mean grade
C+ minimum
- Fluent in spoken
and written English.
- Computer
literacy; working knowledge of MS Office suite
- Ability to
operate and understand personal computer functions and company utilized
software packages
- Proven work
experience as a property field officer or similar role
- Excellent
communication skills, both verbal and written
- Strong
organizational and time management skills with ability to prioritize
wisely
- Good customer
relationship management skills
- Excellent
interpersonal and conflict resolution skills
- Good
understanding of basic accounting practices
- Knowledge of
on-site maintenance requirements, including dealing with vendors and
contractors
- Commit to
professional development and career growth
- Undertakes to
perform above duties in strict compliance with the Company policies and
all other applicable local and/or international laws
How to
Apply
Gross Salary: Kshs 50,000
If you are up to the challenge,
possess the necessary qualification and experience; please send your CV only
quoting the job title on the email subject (Field Collection Officer – Real Estate) to vacancies@corporatestaffing.co.ke
before 25th April
2024
