Madison Group Limited wishes to recruit for the position of Network Engineer.
This position will be
based at the Group’s Head Office in Madison House and will report to the Group
Head of ICT. The role will be responsible for designing, implementing,
maintaining, and supporting the Group’s Network infrastructure. This includes
optimizing key functional areas; particularly IP Networking, Datacentre Network
technologies, network routers, switches, firewalls, wireless access points, wireless
controllers, and other network devices and servers in collaboration with
external vendors, system experts, and consultants.
Key Responsibilities
- Utilize
industry best practices, techniques, and standards while at the same time
adhering to the Company’s Policies, Processes, and Procedures with respect
to Network systems support and IT Service Management.
- Performing
Network maintenance, migration, and upgrading hardware and software.
- Setting
up LAN and WAN networks, as well as Voice Over IP, VPNs, and other network
links that facilitate integrations across various platforms with the
Madison Group’s core systems: Including analytics platforms, financial
systems, and communication systems (SMS and Email).
- To
manage group network security-related projects and ensure incidents,
problems, and, escalations are dealt with according to a defined set of
policies, processes, procedures, and SLAs.
- Work
with vendors to research emerging technologies, diagnose, and resolve
network problems.
- Utilize
tools to monitor the network to ensure optimum performance and
troubleshoot issues.
- Maintain
internet links, and work with other units in the ICT department and staff
in the integration, maintenance, and problem resolution of network
services.
- Maintain
documentation relating to network setups and configuration, and work with
Procurement Services in the preparation and evaluation of bid
specifications for network hardware and software.
- Project
Management, ensuring delivery of projects and modules within the time and
budget, and resource constraints.
- Ensuring
alignment of the Network Projects towards the company strategy such as
greater reach, industry competitiveness, and overall profitability.
- Escalate
any major risks that relate to either an individual process or the entire
portfolio to the Head of Information Technology.
- Prepare
monthly reports to the Head of Information Technology on the performance
of the network.
- Contribute
to the company’s knowledge and expertise with respect to service
management.
Minimum Requirements
Qualifications,
Experience and Personal Attributes
- A
Bachelor’s degree in Computer Science, Information Technology, or a
related discipline.
- Certification
in Cisco Certified Networking Associate (CCNA) is mandatory while CCNP is
preferred.
- Minimum
4 years’ experience in IT with 2 years in a network support role within a
large highly digitized organization managing mission-critical systems.
- In-depth
knowledge of hardware, software, and network installation techniques.
- Exceptional
ability to provide network support and resolve errors.
- Extensive
experience with Inter-Network Operating Systems such as Cisco.
- Good
understanding of the BFSI (Banking, Financial Services, and Insurance)
Industry and how Information Technology contributes to the success of
financial institutions.
- ITIL
Service Level Management certification is an added advantage.
How to Apply
Applications including
copies of the latest CV should be addressed to the Group Human Resources
Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke to be received by
Monday, 27th February 2023.
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