Relationship Manager, Provider, Education and Wellness
The Position:
Reporting to the Senior
Manager- Medical KCB Bancassurance Ltd. (KBIL), the role holder will be
responsible for relationship management for healthcare stakeholders, effective
support on Bancassurance Retail and Corporate team on medical insurance matters
to drive Healthcare revenue, ensure enhanced customer experience for internal
and external customers at all contact points by coordinating and implementing
Wellness activities for the KBIL medical clients.
Key Responsibilities:
- Give
special focus to wellness initiatives and service providers relationship
as a channel to increase business revenues.
- Develop
and implement strategies to drive medical business through customer
satisfaction and referrals.
- Gather
market intelligence to Identify opportunities for Medical Business growth
and develop value chain synergies.
- Leverage
marketing initiatives being undertaken by Bancassurance retail and
corporate team to drive healthcare insurance business growth.
- Ensure
business high retention rates through active monitoring and support
renewal engagements on timely basis particularly for high ticket client’s
- Support
and coordinate the chronic disease management program model of care.
- Facilitate
provider accreditation and relationship management with internal and
external partners.
- Working
with the digital team to support the online platforms for health products
& wellness initiatives.
- Analyze
scheme reports and offer practicable interventions
Qualifications
For the above position,
the successful applicant should have the following:
- Bachelor’s
degree in Business, Insurance, or healthcare related field of study from a
recognized university.
- A
postgraduate Diploma in Insurance (COP), Nursing or Clinical medicine.
- A
minimum of 3 years’ experience in sales and relationship management in a
medical filed , in a reputable insurance entity, with at least 2 years’
experience in coordinating and implementing Wellness activities and
leading a team.
- Excellent
communication and interpersonal skills.
- Strong
persuasion, management, and communication skills.
- Excellent
planning and organizational skills.
- Excellent
stakeholder management skills.
How to Apply
The above position is
demanding role for which the Bank will provide a competitive remuneration
package to the successful candidate. If you believe you can clearly demonstrate
your abilities to meet the criteria given above, please log in to our
Recruitment portal and submit your application with a detailed CV.
To be considered your
application must be received by Friday, 28th October
2022.
Qualified candidates with
disability are encouraged to apply.
Only short-listed
candidates will be contacted.
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