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Government Jobs in Kenya - Postal Corporation of Kenya

Job Description

The Postal Corporation of Kenya (PCK) is a key public communication and financial services provider charged with specific statutory functions that are geared towards rapid social and economic development of our country. To enable PCK discharge its functions, it has put in place a strategic business plan to ensure efficient delivery of services and improvement of corporate image. Effective identification and deployment of the human capital is key to the success of our corporate goals and objectives. In this regard the following positions in headquarters are hereby advertised.
PCK has continuously strived to support business to increase productivity by providing human resource as and when required. One of the ways in which this is achieved is through competitive filling of vacant positions as per the scheme of service. This ensures that the right staffs with the right skills, competencies and attitude are selected to fill those vacancies. It also gives opportunity to all staff to compete for the positions. In this regard therefore the following four (4) positions are hereby advertised internally.


HEADQUARTERS GENERAL MANAGER /PAYMENT SERVICES- GRADE MG 2

Duties and Responsibilities

·         Provide powerful leadership in the management of payment Services.
·         Co-ordinate development, implementation and provision of efficient and quality Payment service to the Corporation’s clients.
·         Ensure provision of inputs for monitoring the interpretation of productivity and quality standards in customer delivery processes for payment services in all postal outlets.
·         Co-ordinate the implementation of performance management systems including inquiry systems for payment and related services and achievement of set targets in their particular sub-section.
·         Oversee development of compliance-monitoring plans and support enhancement of related policy, procedures and systems Identify laws and regulations applicable to the money transfer business and develop.
·         Oversee the continuous review of the compliance program/plans.
·         Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams Organize sales conferences to introduce new products to customers.
·         Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, and solve problems creatively in the Department.
·         Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
·         Provide field support to business coordinators and monitor their performance to ensure maximum market growth of payment business.
·         Monitor the performance of Business Coordinator in the Region.
·         Develop a sound financial budget for the department.
·         Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams.
·         Serve as a member of the Executive Management of the Corporation, participating in making decisions on all matters relevant to the running of the corporation.
·         Ensure effective implementation of the relevant ISO processes and procedures
·         Perform any other duty as directed by the Postmaster General.

Requirements

·         Bachelor’s degree in a business related field
·         Master’s degree in a business related field will be an added advantage.
·         Advanced-Level Proficiency in Managerial Skills (Planning, Organizing, Controlling, Directing, Coordinating)
·         5 years hands on experience in a manager position.
·         Membership of relevant professional bodies e.g. MSK, KIM, and ICPAK.
·         Proficiency in computer applications;
·         Certificate of Good Conduct;
·         Shown merit and ability as reflected in work performance and results.


GENERAL MANAGER/MAILS SERVICES -GRADE MG2
Responsibilities
·         Provide powerful leadership in the efficient delivery of Mails business.
·         Responsible for development, setting of realistic targets, reviewing and monitoring the performance of all Mail sales activities in line with the corporations set objectives as reflected in the strategic plan.
·         Develop business plans and sales strategy to gain market penetration and attainment of strategic fit.
·         Providing high quality service to PCK customers in accordance with the agreed UPU standards.
·         Facilitate training, motivating and giving direction to the sales teams in the region to ensure set targets are met.
·         Effective maintenance of the Mail service infrastructure, including equipment.
·         Evaluate regional business performance reports that include analysis and review of previous period performance with detailed analysis per Region as per set targets.
·         Continually review infrastructure assets, taking into account technological development in the Postal industry worldwide.
·         Build and maintain cordial working relationship with clients.
·         Ensure that the Department generates revenue and control expenditure.
·         Provide field support to business coordinators and monitor their performance to ensure maximum market growth of Mails business.
·         Responsible for Branch Management and Hubs for mail business
·         Facilitate growth in service delivery taking into account Universal Service Obligations (USO) of the Universal Postal Union and related infrastructure.
·         Formulate and implement brand strategies that will ensure brand growth to forecasted market share.
·         Formulate and implement Mail policies and procedures to maximize output.
·         Ensure that the regions meet set targets on revenue.
·         Monitor adherence to rules, regulations and procedures in application of mails business.
·         Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams.
·         Provide timely, accurate, competitive pricing on all completed prospect application submitted or pricing and approval, while striving to maintain maximum profit margin.
·         Monitor the performance of Business Coordinator in the Region.

·         Develop a sound financial budget for the department.
·         Serve as a member of the executive management of the corporation, participating in making decisions on all matters relevant to the running of the corporation.
·         Ensure effective implementation of the relevant ISO processes and procedures
·         Perform any other duty as assigned by the Postmaster General.
Qualifications
·         Bachelor’s degree in any business related discipline
·         Master’s degree in any business related discipline will be an added advantage.
·         Must have done postal management course
·         Advanced-Level Proficiency in Managerial Skills (Planning, Organizing, Controlling, Directing, Coordinating)
·         15 years of relevant experience, 5 of them in manager position.
·         Membership of any recognized professional body
·         Proficiency in computer applications;
·         Certificate of Good Conduct;
·         Shown merit and ability as reflected in work performance and results.

GENERAL MANAGER/ OPERATIONS. – GRADE   MG2 (a)
Responsibilities
·         Provide powerful leadership in the effective delivery of PCK business
·         Developing and implementing customer service delivery in liaison with business unit in the strategy and business development functions
·         Providing high quality service to PCK customer in accordance with the agreed UPU standards Effective maintenance of the postal service infrastructure , including equipment facilities and transport fleet
·         Continually review infrastructure assets, taking into account technological development in the postal industry worldwide
·         Coaching front line staff and monitoring the integration of productivity and quality standards in customer service delivery processes
·         Ensure that the corporation generates revenue and control expenditure Coordinates maintenance of PCK fleet to optimum utilization
·         Coordinate purchase of new fleet Coordinate Air and Sea mail transport system
·         Facilitates growth in service delivery taking into account Universal Service Obligations (USO) of the Universal Postal Union and related infrastructure
·         Ensure that issues raised by customers are addresses promptly to the satisfaction of the customer
·         Monitor that regions met set targets on revenue
·         Plan, monitor and evaluate performance of staff against set targets and objectives and implementing developments actions plans aimed at building the capacity of individuals and multi-disciplinary teams.
·         Ensure effective implementation of the relevant ISO processes and procedures
·         Undertaking any other duties assigned to by the Postmaster General.
Requirements
·         Bachelor’s degree in any business related discipline
·         Master’s degree in any business related discipline will be an added advantage. (iii)   Must have done postal management course
·         Advanced-Level Proficiency in Managerial Skills
·         (Planning, Organizing, Controlling, Directing, Coordinating)
·         15 years of relevant experience, 5 of them in manager position.
·         Membership of any recognized professional body Proficiency in computer applications;
·         Certificate of Good Conduct;
·         Shown merit and ability as reflected in work performance and results


MANAGER / FACILITIES- GRADE MG4.
Responsibilities
·         Set objectives, coordinate planning, design, implementation and supervision of all building works to ensure quality work, completion on time and within the planned budget Maintain and implement proper maintenance schedules for all PCK facilities.
·         Participate in the preparation of necessary tender documents and evaluation of building projects.
·         Coordinate in development of budgets and projects.
·         Design, implementation and supervision of building works.
·         Advice on and prepare corrective designs for maintenance and conversion works. Prepare budgets for construction and maintenance works.
·         Develop and implement maintenance programs for the Corporation’s premises.
·         Advice on major improvements required to enhance the returns and image of PCK’s properties.
·         Ensure effective implementation of the relevant ISO processes and procedures
·         Undertake any other contingent duties assigned by the controlling officer.
Qualifications
·         Bachelor’s degree in Architecture or Land Economics or Building Economics or Construction, or Civil Engineering or Quantity Surveying.
·         Master’s Degree or Professional Post-graduate Diploma in any of the above fields;
·         Proficiency in computer applications on the above fields;
·         Membership of a professional body; ie APSEA, AAK,is,or any other relevant and recognized professional body is an added advantage.
·         Minimum of 5 years hands -on experience in a middle/senior management position.
·         Certificate of good conduct
·         Shown merit and ability as reflected in work performance and results.
How to Apply
Interested candidates who meet the minimum qualifications should submit their applications and up-to-date Curriculum Vitae and attach relevant copies of certificates and testimonials to the
Postmaster General P.O. Box 34567 Nairobi – 00100 Nairobi   to reach him not later than 20th July 2018.

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