Job Title: Sales Account Manager
Effective Date:Immediately
Report to: HOD Sales - Enterprise
Profile and Main Purpose of the Job: Our client is one of the leading East African’s internet, data and entertainment companies, first Triple Play brand, incorporating broadband internet, cable television and voice services.
Report to: HOD Sales - Enterprise
Profile and Main Purpose of the Job: Our client is one of the leading East African’s internet, data and entertainment companies, first Triple Play brand, incorporating broadband internet, cable television and voice services.
The successful candidate will
work within the Client’s Sales Department and will report to the Corporate
Sales Manager on Daily Activities.
The Sales Account Manager
will independently produce and manage quotations/proposals /tenders and will
submit them to the Customer under the supervision of the Corporate Sales
Manager.
The target will be to close
all sales calls.
Key Responsibilities:
(a) Identifying and developing suitable Corporate, Government and Regional Prospects to approach for selling client’s Products, Solutions and Services
(a) Identifying and developing suitable Corporate, Government and Regional Prospects to approach for selling client’s Products, Solutions and Services
(b) Carrying out sales tasks
associated with the Sales & Marketing department
(c) With the approval of the
Corporate Sales Manager; Negotiating rates for proposed product or solutions
(d) Creating and building
relationships and database with prospects with focus on Corporate,
Government
(e) Drafting Agreements and
following up with the customers for signing; Follow up payments of customers
after the invoice has been raised
(f) Liaising with other
departments on a quick and smooth implementation and commissioning of the
projects.
1. To
achieve prescribed level of sales and performance in key areas and maintain a
pipeline of opportunities.
2. To
work and collaborate with internal departments, pre and post sales, to ensure
that all aspect of the sales are achieved effectively and on time.
3. To
proactively establish relationships with partners, key business organizations,
government bodies and other bodies where required.
4. To
provide regular feedback from the marketplace on the effectiveness and
suitability of the products and services and new product requirements.
5. To
prepare and submit weekly reports as requested by sales management.
6. To
attend sales and training meetings arranged by the company and Sales Management
as appropriate.
7. To
provide a positive and professional image of the role and the company both to
customers and colleagues at all times.
8. Identifying
and developing suitable prospects to approach for selling company Products,
Solutions and Services
9. Negotiating
rates for proposed product or solutions.
10. Building
a reputable client database
11. Drafting
Agreements and following up with the customers for signing after receiving an
LPO
12. Following
up with the Project Team on a quick and smooth implementation after receiving
an LPO.
13. Follow
up payments of customers after the invoice has been raised – 1st Payment only.
1. Overall Responsibilities:
1.1. Corporate, Government
and other Vertical market -
Pursue large special projects and all tenders that are viable and profitable.
1.2. Collections - Work with government and
projects accounts to ensure payments that are due are made in a timely fashion
1.3. Information Exchange – Submit detailed and accurate weekly and
monthly reports
1.4. Client Relations
1.4.1. To ensure the
customers’ expectations are met, that they get their money’s worth, collection,
ensure all customers have valid contracts, customer visit and feedback,
customer retention.
1.4.2. To manage and administer customer accounts including schedule of activities, costs, invoicing and follow-up.
1.4.3. Responsible for fore fronting the Client Relations team, which shall be overseeing the building lasting business partnerships with our corporate clients
1.4.4. Responsible for all aspects of a Client Management Process to ensure a high level of satisfaction
1.4.5. Implement a solution to a client by ensuring that all key project aspects are delivered within a timely and professional manner
1.4.6. Ensure all clients has valid contracts
1.4.2. To manage and administer customer accounts including schedule of activities, costs, invoicing and follow-up.
1.4.3. Responsible for fore fronting the Client Relations team, which shall be overseeing the building lasting business partnerships with our corporate clients
1.4.4. Responsible for all aspects of a Client Management Process to ensure a high level of satisfaction
1.4.5. Implement a solution to a client by ensuring that all key project aspects are delivered within a timely and professional manner
1.4.6. Ensure all clients has valid contracts
2. Specific Responsibilities:
2.1. Sales Activities
2.1.1. Assist the Corporate
Sales Manager if required particular on: Sales for the range of
products; Direct sales to regional end users where appropriate; Quotations;
Marketing support; Exhibitions
2.2. Collections
2.2. Collections
2.2.1. Work with the Client
Accounts Manager to assist in efforts to collect amounts from various
government entities and affiliates
2.2.2. Provide accurate feedback on progress made in weekly and monthly reports
2.2.2. Provide accurate feedback on progress made in weekly and monthly reports
2.3. Information exchange
2.3.1. Submit detailed and
accurate weekly and monthly reports
Requirements:
Requirements:
- A degree or HND
in any commercial related field or Information Technology or any other
suitable discipline.
- Minimum of 3
years corporate selling experience in Telecommunications – ISP, PDNO, GSM
operators, Resellers etcetera.
- Should have
good knowledge of customer relations and vastly networked.
- Good knowledge
of (but not limited to) - Wimax, Fiber and VSAT technologies, would be an
added advantage
- Ability to multi
task and deliver on other tasks as may be assigned by the superiors from
time to time, with minimum supervision.
- Of good
temperament, right attitude, innovative and responsive in carrying out
their duties.
Required Competencies:
- Excellent
communications skills and strong negotiation skills
- Fluent in
English (written and spoken) and Kiswahili (spoken)
- Ability to
grasp the fundamentals of Sales and manage the cycle
- Ability to
quickly grasp concepts, work under pressure, deliver to meet deadlines
- Must be self‐driven, motivated, enthusiastic, positive and
pleasant individual who is result oriented
- Ability to
interface and communicate professionally and politely at all levels within
a corporate environment
- Must have
emotional maturity to enable them to work with customers who may sometimes
be upset
- Must pay
attention to detail to ensure all aspects of customer satisfaction are
covered
- Must be a team
player and can demonstrate the ability to work with the various
departments within the company to achieve the shared Vision
- Ability to
accurately report sales figures, trends and customer requirements
- Ability to
assume responsibility for accuracy and timeliness of work product
- Ability to
manage staff as well as facilitate change
- Willingness to
work irregular hours, weekends, and holidays as in when needed
Personal Characteristics:
- This individual
must have a strongly developed sense of responsibility and work
commitment. He/she must be highly motivated and eager to learn.
- He/she should
be able to follow instructions and plans of action.
- Professional
and personal ethics are essential.
- Most
importantly, this individual should have a positive attitude towards work
and view it as a means of intellectual achievement as well as that of
living.
- Respect,
Openness, Flexible
How to Apply
Qualified and interested candidates send their application and CV to sheerlogictalentsourcing@gmail.com subject heading SALES ACCOUNT MANAGER not later than 9th December 2016
Our Client is an Equal Opportunity Employer and will offer competitive compensation to the right candidate.
Only shortlisted candidates
will be contacted
