Duma Works is recruiting a restaurant manager for one of our client; a leading and one of the fastest
growing international fast food restaurant franchise.
Position
Summary:
·
The Manager performs and directs
overall restaurant management.
·
Directs staff to ensure that food
safety, product preparation, and cleanliness standards are maintained.
·
Maintains standards of restaurant
safety and security.
·
Recruits staff and oversees training
program.
·
Responsible for inventory and money
control systems – may establish inventory schedules.
·
Responsible for local marketing
initiatives – may contact prospective customers to promote sales. Maintains
business records.
·
Exceptional customer service is a
major component of this position.
Responsibilities
·
All Tasks and Responsibilities
outlines for Shift Leader.
·
Completes and posts the staff work
schedules.
·
Recruits, rewards and terminates
staff as needed.
·
Communicates changes of food
preparations formulas, standards, etc. to staff.
·
Ensures that all local and national
health and food safety codes are maintained and company safety and security
policy are followed.
·
Maintains business records as
outlined in the restaurants Operations Manual. Analyzes business records to
increase sales.
·
Supports local and national marketing
initiatives.
·
Identifies and contacts prospective
customers to promote sales.
·
Plans special events and promotions.
·
Coaches and trains shift managers,
and assistant managers, on operational excellence.
·
Helps to develop new hire orientation
programs and rewards programs, monitors training processes to ensure quality
training of employees.
·
Develops and maintains staffing
levels for managers and assistant managers.
·
Implements management training.
·
Ensures that correct operational
procedures are followed and takes corrective action if necessary.
·
Works with staff to achieve sales
goals, using available reports to identify opportunities.
Prerequisites
Experience
& Skills:
·
3-5 years of successful, operational
management experience in a restaurant environment.
·
Excellent communication,
interpersonal, and conflict resolution skills.
·
Basic math and accounting skills and
strong analytical/decision making skills are needed; demonstrated achievement
in staff selection, coaching and development.
Physical:
·
Must be physically able to work any
station in the restaurant when needed and to operate a computerized Point of
Sale System/cash register.
·
Position requires bending, standing,
and walking the entire workday.
·
Must have the ability to lift 10
pounds frequently and up to 30 pounds occasionally.
Position
Title: Manager
Reports
To: Management/Franchisee.
Apply
Cover
Letter and detailed CV are to be sent by email to apply@dumaworks.com marking
the subject as “2342”, Your Full name & Phone number e.g. 2342 Barack
Obama, +2547xxxxxxxx.
If
you don’t follow these instructions, your application will not go through.
Deadline
for receiving applications: 24th November 2016
N.B.*
You will receive a confirmation email and an alert to take a basic screening
test over SMS or online. The email with the test may not arrive immediately.
Please be patient. The email/SMS test will typically be 5-8 questions to help
us understand your background. Regular SMS rates apply to the test. If you have
any issues with the process, please reach out to +254702093793.
If
you apply and don’t meet these minimum qualifications, we won’t be able to
forward your application to the employer.
