Restaurant Manager Job in Nairobi

Duma Works is recruiting a restaurant manager for one of our client; a leading and one of the fastest growing international fast food restaurant franchise.
Position Summary:
·         The Manager performs and directs overall restaurant management.
·         Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained.

·         Maintains standards of restaurant safety and security.
·         Recruits staff and oversees training program.
·         Responsible for inventory and money control systems – may establish inventory schedules.
·         Responsible for local marketing initiatives – may contact prospective customers to promote sales. Maintains business records.
·         Exceptional customer service is a major component of this position.
·         All Tasks and Responsibilities outlines for Shift Leader.
·         Completes and posts the staff work schedules.
·         Recruits, rewards and terminates staff as needed.
·         Communicates changes of food preparations formulas, standards, etc. to staff.
·         Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.

·         Maintains business records as outlined in the restaurants Operations Manual. Analyzes business records to increase sales.
·         Supports local and national marketing initiatives.
·         Identifies and contacts prospective customers to promote sales.
·         Plans special events and promotions.
·         Coaches and trains shift managers, and assistant managers, on operational excellence.
·         Helps to develop new hire orientation programs and rewards programs, monitors training processes to ensure quality training of employees.
·         Develops and maintains staffing levels for managers and assistant managers.
·         Implements management training.
·         Ensures that correct operational procedures are followed and takes corrective action if necessary.
·         Works with staff to achieve sales goals, using available reports to identify opportunities.
Experience & Skills:
·         3-5 years of successful, operational management experience in a restaurant environment.
·         Excellent communication, interpersonal, and conflict resolution skills.
·         Basic math and accounting skills and strong analytical/decision making skills are needed; demonstrated achievement in staff selection, coaching and development.
·         Must be physically able to work any station in the restaurant when needed and to operate a computerized Point of Sale System/cash register.
·         Position requires bending, standing, and walking the entire workday.
·         Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Position Title: Manager
Reports To: Management/Franchisee.
Cover Letter and detailed CV are to be sent by email to marking the subject as “2342”, Your Full name &  Phone number e.g. 2342 Barack Obama, +2547xxxxxxxx.
If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: 24th November 2016
N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.