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Engagement Manager Job in Nairobi Kenya

Our client, a learning institution in IT and Innovation is seeking to recruit Engagement Manager to join in their team.
Skills Required
  • Assess / evaluate client requirements against existing programs, scope of project, manage project plan and schedule.
  • Implement strong program management practices e.g change requests, issue management, risk management and decision tracking and contribute to standard client implementation methodologies and management best practices.
  • Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
  • Responsible for managing client expectations and championing their needs.
  • Ability to manage multiple clients and projects / tasks simultaneously.
  • Results-oriented approach with a “can do” attitude and a passion for the details and continuous improvement
  •  Strong internal communication skills including ability to work with all levels of the organization e.g development Department, sales and marketing department, operations department and within the Professional Services
  • At least 1-2 Years of experience in IT Industry.
  • Demonstrated focus and commitment to measured results.
  • Must have experience in developing and enhancing strong client relationship.
  • Proven record demonstrating good project(s) judgment.
  • Possess excellent technical aptitude and desire to constantly learn.
  • Must thrive on teamwork
  • Ability to multi-task and prioritize and meet aggressive deadlines
Only qualified candidates should send their application letter and CV to clearly indicating ‘Engagement Manager’ on the subject line before 4th October, 2016. 

Do not attach any certificates.

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