Function
/ Department: Warehousing Management
Position
Title: Warehouse Manager
Reports
To: Logistics
Manager
Direct
Reports / Supervises: Warehouse Supervisors
Job
Purpose: Plan,
organise and control all warehouse operational activities to ensure client deliverables
are achieved.
Working Relationships
Working Relationships
Internal
- Operations
Manager
- IT
Manager
- Imports
Department
- WMS
Systems Administrator
- QHSE
officer
- Transport
department
- Security
manager
- General
manager
- Managing
Director
- Bonds
declaration manager
- Finance
manager
- Disbursement
manager
- Export
manager
External
- Warehouse
equipment and system owners
- Other
suppliers
- Clients
- Kenya
revenue authority
- Govt
Regulatory bodies
- Transporters
- Pest
Control
Extent
of Authority: Authority
to instruct warehouse staff
Key Responsibilities
Operations
Key Responsibilities
Operations
- Monitor
and approve receipt and release of clients’ stock
- Ensure
safe custody of goods in the warehouse.
- Manage
material movements according to SOP and best practice.
- Oversee
the coordination of all inbound and outbound material.
- Ensure
physical stock movements are correctly managed in the WMS.
- Follow
up on outbound orders for customers to ensure they are executed on time
and accurately.
- Ensure
that every step of the process is functioning effectively.
Planning
- Prepare
daily planning schedule to ensure sufficient storage space, personnel and
equipment are available to meet daily operational requirements.
Reporting
- Ensure
that weekly WMS reports on client volumes and warehouse capacities are
done for top management.
- Measure
warehousing activities with accurate KPIs and share KPIs with customers,
regional team and top management.
- Notify
management of any irregularities and issues.
Documentation
- Prepare
bond returns for Kenya revenue authority.
- Perform
daily spot checks on warehouse documentation and archiving to ensure
compliance.
Supervision
- Consistently
analyse productivity and efficiency of warehouse staff and equipment.
- Monitor
staff to ensure job activities are carried out properly based on agreed
job descriptions and set objectives.
Safety
- Follow
up on the development of company QHSE policy on the shop floor.
- Follow
up with QHSE, legal, security incidents/ findings with relevant department
heads.
- Manage
the personnel in line with health and safety regulation and group policy.
Other
- Handle
customer issues raised by customer service officer and ensure satisfaction
and retention.
- Liaise
with regional team on new RFP’s and RFQ’s.
- Develop
staff skills and provide sufficient training.
- Perform
daily spot checks to ensure SOP and QHSE compliance on the shop floor.
- Liaise
with regional team on new improvements areas.
- Evaluate
complaints received on shipments of equipment and stock, and take
appropriate action.
Key
Skills
- Good
communicator
- Customer
care
- Negotiation
- Analytical
- Managerial
- Computer
literacy
Experience
- 3
years’ experience in supply chain or a related field
Diplomas
– Education
- Tertiary
education in either logistics or supply chain management would be an
advantage
- Training
in MS Office suite and other industry related courses would be an
advantage
Personal
Attributes
- Strong
analytical skills
- Proactive
- Integrity
- Interpersonal
relations
- Team
leader
- Confidentiality
- Flexible
- Sense
of urgency
- Attention
to detail
- Team
driven
- Results
driven
- Good
communicator
- Initiative
Qualified candidates to send their CVs to cvs@cdl.co.ke on or before 31st August with the subject Warehouse Manager indicating current and expected salary
Only shortlisted candidates will be contacted