Our
client, an International Luxury Hotel Chain in Nairobi, is looking to recruit a
Catering & Events Coordinator.
He/she
will be responsible for maximizing group and event sales revenues by soliciting
new accounts, replying to all incoming inquiries and sending out proposals and
information in a timely manner and ensuring guest satisfaction during events in
house.
Key Responsibilities;
- Coordinate
catering sales and works closely with the sales team.
- Coordinates
all catering, group sales, conference services and the banquet activities
of the hotel ensure customer satisfaction.
- Responsible
for determining client space rental, service needs and negotiating space
rentals/service contracts with potential clients.
- Ensures
all catering, meeting and event inquiries are entered into opera sales
& catering in a timely manner to ensure accurate forecasting and
effective communication of events to relevant departments.
- Oversee
all assigned groups, functions and events when they are in-house to ensure
maximum guest satisfaction.
- Assist
in forecasting, budget planning and event marketing, for the department in
conjunction with the director of sales and marketing.
- Conduct
site inspections and invite clients to the hotel to build a rapport.
- Solicits
and follows up on new and existing accounts to meet/exceed revenue goals
through telephone solicitation, outside sales calls, site inspections and
written communication.
- Prepares
correspondence to customers, internal booking reports and file
maintenance.
- Participates
in daily business review meeting, pre-convention meetings, training and
other catering sales related meetings as required.
- Works
with other departments within the hotel to provide quality service to
customers.
- Reports
on conference and event activities and results and monitor customer
preferences to determine focus of sales efforts.
- Furnishes
sales monthly reports on a timely basis.
- Resolves
booking conflict based on group importance, revenue potential, alternate
dates.
- Performs
other duties and special projects as assigned by the director of sales
& marketing.
Qualifications;
- Minimum
education of Bachelor degree in business administration, marketing or
relevant discipline.
- Minimum
of 3 to 5 years catering or sales experience in a similar capacity,
probably in a 5 star class environment.
- Full
understanding of the luxury hotel market.
- Have
a positive attitude toward challenges and the drive to excel.
- Possess
professional disposition with excellent communication skills in written
and spoken English.
Monthly
gross salary: Ksh.
45,000 - 50,000/= (Approx. 450 - 500 USD) depending on experience
Deadline: 30th August 2016
Applications:
To
apply, please follow the link:
Summit
Recruitment & Search,
Blixen
Court, Karen Road,
Karen
We endeavour to make contact with all of our applicants, but unfortunately high
volumes of applications make this unrealistic. If you do not hear from us
within two weeks, your application has not been successful on this occasion.
This does not mean you will not be considered for future roles, so please keep
an eye on our job board and apply for positions that match your skills and
experience.