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Service Desk Advisor Job in Kenya

Our client in the hygiene industry requires Service Desk Advisor 

You will be required to handle telephonic enquirers, identify client needs and ultimately provide outstanding customer service in a timorous and accurate manner. 

Follow up on pending payments from clients and share feedback with accounts team.

Make reconciliations of outstanding debts

Prerequisite / Duties

  • Excellent telephone manner
  • Assist with debt collection on accounts
  • Excellent communication skills
  • Take payment information and other pertinent information such as addresses and phone numbers.

You need the following:
  • Diploma in Business management/related
  • Excellent skills in communication
  • Matric
  • Customer Service call centre experience
  • Computer literate with good typing skills
  • Excellent verbal and written communication skills

Send CV to careersinafrika@gmail.com or Call Nancy on 0728969618

Pay is KES 20,000

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