Vacancy: Client Service Officer
Summary: The person to hold this position should be young, smart, enthusiastic, a fast leaner and must have excellent communication skills.
Duties and Responsibilities
- Provide
client support services in accurate and timely fashion.
- Maintain
high level of professionalism and competence in every client interaction.
- Build
positive and productive relationships with clients.
- Make
frequent client calls and visits to strengthen client relationships.
- Inform
management about complex client issues and resolutions.
- Identify
and develop new business opportunities with client contacts.
- Utilize
effective problem solving and time management skills in client service
operations.
- Develop
process improvements to enhance service efficiency and effectiveness.
- Provide
support in new product development and enhancement activities.
Required
Skills
- Bachelor
of business information technology
- Excellent
communications skills
- Willingness
to learn, also a fast learner
- Is
a go getter
- Attentiveness
- Goal
oriented focus
- Enthusiastic
How to Apply
Kindly send your CV and other relevant documents to nancy.ngethe@rivercrosstech.com before 15th September 2015