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Client Service Officer Job in Kenya

Vacancy: Client Service Officer

Summary:
 The person to hold this position should be young, smart, enthusiastic, a fast leaner and must have excellent communication skills. 

Duties and Responsibilities

  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Inform management about complex client issues and resolutions.
  • Identify and develop new business opportunities with client contacts.
  • Utilize effective problem solving and time management skills in client service operations.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Provide support in new product development and enhancement activities.

Required Skills
  • Bachelor of business information technology
  • Excellent communications skills
  • Willingness to learn, also a fast learner
  • Is a go getter
  • Attentiveness
  • Goal oriented focus
  • Enthusiastic
How to Apply


Kindly send your CV and other relevant documents to nancy.ngethe@rivercrosstech.com before 15th September 2015

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