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5 Star Hotel Job Opportunities

Our client, a 5 star hotel in Kuwait is seeking to fill several positions as below;

1. Housekeeping

Duties & Responsibilities

  • Cleans and dusts the rooms, furniture etc.
  • Replenishes guestroom and bath supplies.
  • Vacuums and racks the carpet.
  • Checks and secures the rooms.
  • Replenish amenities according to the operational standards.
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
  • Responsible for replenishment of guest complimentary beverages.
  • Responsible for the cleanliness and maintenance of his work area.
  • Responsible for the Hotel property in the work area.
  • Attends to guest calls, guest requests /guest complaints in the area assigned to him.
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction score.
Minimum Requirements
  • Education: Must hold a Certificate or Diploma in Hospitality , Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.
  • Previous hotel-related experience of at least 1 year desired
  • Should have a valid passport
2. Pool Attendants

Duties & Responsibilities
  • Observes and patrols pool and enforces safety regulations.
  • Assists swimmers from water when in danger.
  • Performs resuscitation and first aid when appropriate.
  • Cleans general pool areas and refills supplies to ensure a "Spotless" esthetically pleasing environment and adequate supplies for our guests.
  • Assists guests as needed, including bringing supplies (towels, etc.).
  • Demonstrates a pleasant and enthusiastic demeanor at all times.
  • Some positions provide counter work as assigned.
  • Performs other related duties as assigned or requested.
  • Must be knowledgeable of daily "stand-ups" and actively participate in daily goals.
Minimum Requirements
  • At least 1 years’ experience in a similar role
  • Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
  • Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.
  • Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
  • Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.
  • Skill in understanding and applying oral, written, illustrated or demonstrated instructions.
  • Must have excellent verbal communication skills.
  • Interpersonal Skills- Considers and responds appropriately to the needs, feelings and capabilities of others; adjusts approaches to suit different people and situations; may deal with people who are difficult, hostile, or distressed.
  • Must have enthusiasm and possess excellent customer service skills.
  • Ability to follow directions and requests from guests.
  • Must have a friendly and outgoing personality.
3. Laundry / Linen Attendants

Duties & Responsibilities
  • Refers guest problems or complaints to supervisor.
  • Sorts all soiled linen, weighs and loads into appropriate carts or machines.
  • Pre-treats laundry for stains.
  • Loads and unloads washers and dryers, operates machines and records poundage amounts, and amounts washed and dried.
  • Folds towels either by hand or towel folder, irons table linens, irons and folds sheets, hand folds pillow cases, blankets, bed pads, draw sheets, herbal wraps etc.
  • Sorts and separates damaged or stained linen, i.e., to be repaired or used as rags.
  • Observes safety rules and maintains a safe environment.
  • Cleans lint traps from dryers daily; checks and cleans drains as necessary.
  • Contributes to a team effort and accomplishes related results as required.
  • Performs other related duties as required or directed.
Minimum Requirements
  • Knowledge of or trainable on occupational hazards and applicable safety practices.
  • Knowledge of trainable on laundry cleaning equipment and laundry chemicals
  • Ability to communicate effectively in the English language both verbally and in writing.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers and customers at all levels.
  • Ability to safely use cleaning products and safely operate cleaning equipment.
  • Ability to understand and follow oral and written instruction.
  • Ability to learn the methods of cleaning and caring for buildings and equipment.
  • Ability to work as a team member in a structured working environment.
  • Ability to work with timeliness and thoroughness.
  • Ability to work and finish multiple tasks.
  • Ability to demonstrate excellence in everything, and continually seek improvement in results.
  • Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.
Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. 

The employee frequently is required to walk. 

The employee occasionally is required to stoop, kneel, crouch, or crawl. 

The employee must occasionally lift and/or move up to 50 pounds.

4. Stewards

Duties & Responsibilities
  • Offering superior guest service
  • Ensuring company and department standards are followed
  • Ensuring all equipment is working
  • Ensuring any malfunctioning equipment is promptly repaired or replaced
  • Maintaining a clean environment
  • Supervising and reviewing banquet facility setup
  • Assist guests who are checking in or out of the hotel
  • Oversee preparations for events and perform other duties as needed.
Minimum Requirements
  • 1 year experience in a similar role
  • Certificate in hospitality
  • Valid passport
How to Apply

Interested and qualified applicants should send their applications and CV’s with a full photo attached to not later than 20th March 2015.

 Note that applications without full photos will be disregarded. 

Please indicate the position applied for on the Subject line.

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