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Account Manager / Client Relations Job in Kenya

Our client - a retail marketing agency, with decades of experience in launching, managing and delivering clients' brands across retail channels is seeking to hire Account Manager / Client Relations

Main purpose of the job

  • Assist to drive the company’s growth in business volume and profitability by managing the day-to-day delivery of clients’ projects to ensure they are strategically correct, on brief, on time and on budget and implementing Account Management strategies.
  • Handle client accounts and develop solid business relationships with clients through regular and pro-active contact
  • Responsible for liaising between the client and other agency staff to coordinate the client’s initiatives/campaigns
  • Manage the administrative and project work ensuring that it is all completed on time and on budget
  • Leading project execution, monitoring and evaluation to ensure effective delivery of clients projects and total satisfaction
  • Organize and coordinate client meetings and following up for necessary action while keeping all informed through contact reports
  • Take briefs from clients
  • Brief all relevant parties within the agency clearly and succinctly on what needs to be done to deliver on clients requests or projects
  • Champion the development of appropriate strategies that are aligned to clients’ objectives and brand strategies
  • Presenting, alongside account teams , the agency’s campaign ideas/proposals
  • Following for proposal approvals and commitment from client (cost estimate sign offs, PO’s, contracts)
  • Handling budgets, managing campaign costs and invoicing clients in liaison with the Accounts department and following up for payments as per the terms agreed on with the client
  • Briefing and training of project staff in-line with agency’s strategy and client initiatives
  • Day-to-day monitoring and review of clients’ projects to ensure flawless execution and achievement of agreed KPI’s for client initiatives and updating all relevant parties.

Personal profile
  • A marketing graduate with minimum 2-3 years experience in relevant/related industry
  • Good understanding of the below the line operations and execution processes
  • Confident, ambitious and energetic with a persuasive manner and the ability to use initiative
  • Innovative and creative
  • Self motivated and well presented
  • Highly organized, able to work to deadlines and a stickler for details

Interested candidates should submit their applications to hr@atlglobalbusiness.com before 21st March 2014

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