Our Client
an ICT company that sells integrated ICT Business Solutions is seeking to hire
a Business
Systems Administrator.
Key role As
Business System Administrator you will manage the technical and functional
operation, maintenance and support of business systems and provide support to
users, deliver high quality incident and change resolution services.
1. In a
team environment, investigate, analyze and prioritize assigned incidents and
service requests for business systems. Action requests, resolve problems,
manage internal and external service providers and record all actions.
2. Carry
out routine auditing, monitoring, testing, maintenance and ongoing fault
rectification of the system’s environments, services, functions, data, security
and integrations to other ICT systems.
3.
Consultatively analyze and scope routine and minor change requests to improve
efficiency and effectiveness, manage the development of solutions and implement
all changes by accepted change management and control practices to ensure
quality outcomes.
4. Develop
and maintain system administration documentation, test procedures and outcomes
and knowledge base articles to a level that enables system and client service
continuity.
5. Provide
advice, support and assistance to internal and external clients in the
development and delivery of business process improvement, significant and major
change projects and system related training.
6. Carry
out duties in accordance with Power and Water's safety, environmental and
quality policy, safety principles, corporate values and strategies.
Skills: Two years of relevant experience
with Microsoft Windows server operating systems, Active Directory, Group
Policies and TCP/IP networking, network security.
Interested
candidates should submit their applications to hr@atlglobalbusiness.com before 30th
March 2014.