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Techno Brain Jobs in Kenya


Recruiting Enterprise Agreements Licensing Specialist
 
Job Description
 
The Enterprise Agreements Licensing Sales Specialist (LSS) is at the center of Microsoft’s Licensing Annuity business. The required key competences are Sales and Relationship Management related to a thorough understanding of Microsoft volume licensing offerings and Microsoft Software Solutions. 

The LSS adds value by negotiating licensing agreements that maximize long-term revenue and enhance the customer experience.  It is a sales role that requires an ongoing working relationship with customers and close cooperation with AM (Account Managers)
 
The LSS role is primarily focused on the EA (Enterprise Agreement) lifecycle, including New and Renewal negotiations. 

This includes helping customers to understand how to purchase, renew and maximize the licenses for their Microsoft technology solutions.  

Success in the role includes growing the licensing annuity business, closing deals within guidance, and increasing customer satisfaction.  

The success is measured by meeting or exceeding Sales objectives such as: EA: revenue, penetration, renewals, revenue recapture, up sell / cross sell (Business Productivity Online Standard - BPOS, Enterprise Application Platform) and Services (Managed Services )attach. Negotiations of Open and Open Value , Campus and Schools agreements as well.

How does the LSS role add value?
 
The LSS role adds value by:
  1. Providing volume licensing expertise within the Country. This includes mastering Program and Product Licensing scenarios focused principally on EA, EAS (EA Subscription) offerings.
  2. Performing a Sales role, including
  • Contributing to the overall account plan by developing appropriate licensing strategies to further grow revenue and annuity penetration,
  • Developing and selling licensing solutions by driving customer licensing proposals and
  • Negotiating with customers to maximize contract value and Customer Satisfaction, whilst simplifying the licensing experience for the customer and driving for “right licensing”.
In detail, the LSS will
  1. Create and manage comprehensive account specific licensing annuity plans for his/her country.
  2. Drive Account penetration for EA, through full platform EAs, attach / re-attach and cross-sell / up-sell opportunities, incl. BPOS, MDOP (Microsoft Desktop Optimization Pack), EAP (Enrolment for Application Platform), ECI (Enrolment for Core Infrastructure), whilst supporting license compliancy initiatives
  3. Provide licensing consultation (e.g. negotiating tactics, up-selling scenarios) to account and / or opportunity strategies in collaboration with AMs (Inside Account Managers),
  4. Define, drive and execute on negotiation strategies and tactics, in collaboration with the AMs.
  5. Develop accurate, relevant and complete financial analyses for customers, including MS TCO Analysis for Microsoft software purchase and Cost Savings through acquisition and deployment of Microsoft technology
  6. Proactively offer strategic licensing consulting to both the Account managers and the SMB Licensing specialists.
  7. Proactively offer Software Solutions to the Customers and to the AM’s in the Country-
  8. Be able to work on set sales targets and define strategy to achieve these targets and to follow the set strategy punctually.
  9. Manage the proposal development process and maintain the time-lines for the proposal teams.
How is the LSS role unique from other roles?  
 
The LSS role is unique in:
  1. Its focus on both the short-term and the long-term revenue goals within each customer account.
  2. Its ability to create financial solutions for customers and provide simple solutions to complex licensing scenarios so that customers understand how Microsoft can help them in the acquisition process and to help customer understand the Software solution for his technical needs .
  3. Its focus on driving consistency and predictability in the ways in which the company achieves revenue in the account whilst creating a good environment to position the other company solutions not necessarily Microsoft solutions
Candidate Profile:
 
Minimum 2-3 years’ experience in the related field 
 
Minimum Bachelor’s Degree in Bcom, BA,Bsc
 
MCP Certifications in either of the below;
  • Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations
  • Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations
  • Planning, Implementing and Maintaining a Software Asset Management (SAM) Program
Subject matter skills in the below;
  • 200 to 300 Level Sales Negotiation professional, closing business with large, medium and small customers
  • 300-400 Level knowledge of Microsoft licensing and the end-to-end licensing acquisition process
  • 200 to 300 Level knowledge of basic Microsoft platform technologies and enterprise solutions
  • 200 to 300 Level knowledge of major competitors’ licensing programs, value propositions and discounting strategies
  • 200 to 300 Level knowledge of LAR partners, specifically as it relates to their business models and approaches with customers 

Search Engine Optimization Expert (SOE)

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider. 

Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations. 

Due to the recent expansions Techno Brain seeks to recruit an excellent Search Engine Optimization expert for our Kenya office.

Responsibility
  • Responsible to improve organic search result of the website
  • Plan and implement Internet marketing activities for corporate and product websites
  • Develop effective SEO strategies to improve website traffic
  • Ability to work in a target based environment – Delivery Targets & New Business Targets
  • Understanding the requirements of the market and positioning an appropriate solution
  • Developing optimized content for website and online forums
  • Responsible to cover all ROI marketing channels such as Search Engine Marketing, Metasearch, Affiliates Marketing
  • Explore potential market, execute market research and hence focus on target market in e-marketing segment
  • Deep understanding for various traffic analysis tools like Google Analytics for Monitoring & reporting the website performance
  • Ability to do competitive analysis, analyze website traffic using various tools and generate targeted leads
Requirement
  • Graduate from a reputed Institution
  • Should have handled SEO, SMO methodologies along with PPC.
  • Demonstrated results for increasing site rankings in organic listings
  • Various modes to generate qualified leads
  • Well versed with different Search engine tools for Keyword research, competitor research, LSI and Content Analysis
  • Knowledge on various techniques of On Page Optimization (like URL and page content optimization) and Off Page optimization
  • Knowledge on Forum Discussions, Business Listings, Classified Ads, Directory, Blogs, Commenting, RSS
  • Knowledge of Google Ad words, Yahoo, Facebook advertising to check landing page performance
  • Methods to improve organic performance
  • Outstanding communication skills, both verbal & written and both technical & non- technical
  • Ability to work with diverse group of individuals in a professional and service oriented manner
  • 2-5 Years’ experience
  • Experience in optimizing B2B, IT products and software company websites

Senior Sales / Account Executive
 
Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 company, is Africa’s leading custom software application provider. 

Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations. 

Due to the recent expansions Techno Brain seeks to recruit an excellent Senior sales/accounts executive for the Training department. 
 
Responsibilities:
  • Meet Minimum sales and collections standards, as set forth by the GM
  • Visiting minimum number of clients per day as set forth by the GM
  • Bringing new and repeat Business from their designated accounts (clients)
  • Manage client relationships, client retention, looking for new clients
  • Give presentations, Seminars and briefings to clients as and when required.
  • Doing customer satisfaction survey and giving the inputs to the training manager.
  • Analyzing the market trends based on customer feedback and update GM about the same.
  • Submitting MIS and reports as per the guidelines of SM/GM.
  • Be very familiar with the latest technologies and products.
  • Use software tools on the desktop to track client contact information, communication with potential clients, and other sales-related functions.
Qualifications
  • A degree in a business related or IT field.
  • Certification is Sales and Marketing is added advantage
  • At least 3 years experience in IT sales.
  • Extensive knowledge in IT products both solutions and training
  • Ability to meet tight deadlines.
Sales Manager – Solution Sales
 
Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 company, is Africa’s leading custom software application provider. 

Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.

Due to the recent expansions Techno Brain seeks to recruit an excellent Sales Manager for the Solutions department. 
 
Roles & Responsibilities
  • The role will require the candidate to manage business development for IT Solution & Service sales in the demographics assigned.
  • To guide and help local sales work force in building their skills for various sales activities like making quality presentations, handling customer objections, negotiation skills, etc.
  • Developing strategy, tactics, sales plans and profit targets.
  • Delivering sales by developing relationships with retail partners,managing all strategic alliances/partnerships, identifying and reporting on business opportunities in target markets.
  • Achieving targets for revenue, profitability and sales growth.
  • To build capacity of work force in the areas of: Business Development, Sales & Marketing, Account Management, Project Management.
Skills & Experience
  • Overall 6+ experience in the industry with a minimum 4 years+ of experience in a Sales Manager role in IT Sales.
  • Post Graduate from a reputed Institution, preferable with a science background.
  • Proven IT Solutions & Services sales management experience, together with a good record of achieving targets.
  • Experience of managing multiple customers across geographies.
  • Experience in SAP/ORACLE sales is preferred.
  • Multi vendor / SI Program management experience.
  • Good Networking across the Industry.
  • Proven people leadership.
  • Outstanding communication skills, both oral and written, and both technical and non- technical, and the ability to work with a diverse group of individuals in a professional and service-oriented manner.
General Manager – Solution Sales Tanzania and Ethiopia
 
Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider. 

Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.

Due to the recent expansions Techno Brain seeks to recruit an excellent General Manager is solution sales.

Roles & Responsibilities
  • The role will require the candidate to manage overall business development for IT Solution & Service sales in the country of responsibility.
  • Responsible for managing entire sales and marketing operations in Tanzania
  • To guide and help local sales work force in building their skills for various sales activities like making quality presentations, handling customer objections, negotiation skills, etc.
  • Developing strategy, tactics, sales plans and profit targets.
  • Delivering sales by developing relationships with retail partners,managing all strategic alliances/partnerships, identifying and reporting on business opportunities in target markets.
  • Achieving targets for revenue, profitability and sales growth.
  • To build capacity of work force in the areas of: Business Development, Sales & Marketing, Account Management, Project Management.
Skills & Experience
  • Overall 8 years’ experience in the industry with a minimum  4years+ of experience in a Managerial/Leadership role in IT Sales.
  • Qualification: Post Graduate from a reputed Institution, preferable with a science background.
  • Proven IT Solutions & Services sales management experience, together with a good record of achieving targets.
  • Experience of managing multiple customers across geographies
  • Multi vendor / SI Program management experience
  • Good Networking across the Industry
  • Proven people leadership
  • Outstanding communication skills, both oral and written, and both technical and non- technical, and the ability to work with a diverse group of individuals in a professional and service-oriented manner.
  • Flexibility to travel.

KDC Director  

Roles & Responsibilities
 
The role will require the candidate to provide leadership to the Program Managers / Project Managers in running the development, RnD and operations and drive the architecture, build, testing, with an aim to meet and excel the customer needs, as well as, internal needs, such as working closely with the Sr. leadership team and achieve operational parameters.
 
Has to work closely & collaborate with Global Delivery Head, CEO, Head sales /Practice Heads/ GM Sales in a collaborative manner to grow the business cutting across various Industry verticals and Strategic Business Units & Customer Units and ensure the RnD function runs successfully as a self-contained Horizontal.
 
Build the foundation for all development and conceptualize different service offerings & solutions to customer, as well as in ensuring the technical development of services for customer contracted work. Would need to take ownership of all key performance parameters to drive the operating margin of the accounts that fall under the Horizontal.
 
Conceive, assess and develop the technology vision for the Horizontal
 
Design and implement frameworks for performance optimization, scalability, security, reusability for delivery excellence and customer delight
 
Introduce best practices in software development, agile methodologies and coding standards; institute change when necessary and appropriate
 
Responsible for establishing operating procedures, work assignments, planning, and all project management activities across the horizontal.
 
The role would also need to closely work with CEO, Head sales /Practice Heads/ GM Sales/ Account Managers in business development, competency building and complete responsibility & ownership for RnD excellence in the respective technology practice area.
 
Skills & Experience
  • Overall 15+ experience in the industry with a minimum 10 years+ of experience in a development centre.
  • Qualification: Post Graduate from a reputed Institution with Computer Science specialization and preferably a PMP certification.
  • Preferable Experience at customer site as onsite delivery manager or experience as Technology Practice Head / Delivery Head for Horizontal or Industry verticals
  • Experience of managing multiple customers across geographies
  • Fixed Price project management, with SLA based delivery
  • Multi vendor / SI Program management experience
  • Offshore DM experience (should have handled a large enterprise accounts or multiple small and medium sized accounts)
  • Well-versed with quality management processes
  • Any leadership initiatives assumed Corporate level or at any SBU/vertical/functional level, with a proven success
  • Good Networking across the Industry
  • Proven people leadership
  • Outstanding communication skills, both oral and written, and both technical and non- technical, and the ability to work with a diverse group of individuals in a professional and service-oriented manner
  • Extensive knowledge in developing applications in Microsoft ERP platforms.

Business Development Manager ORACLE / SAP
 
Roles & Responsibilities
 
Manage, support, and supervise the business development department responsible for acquisition of new projects and project bids.
 
Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. Following up new business opportunities and setting up meetings.
 
Proactively develops and improve products and services by researching industry and related events, publications, and announcements.
 
Set sales targets and define strategy to achieve these targets and to follow the set strategy punctually.
 
Manage the proposal development process and maintain the time-lines for the proposal teams.
 
Coordinate with sponsors concerning size, standards, conditions and timing of research.
 
Support marketing activities, including trade/ scientific shows, mailings, etc.Initiate marketing strategies and coordinate actions to influence the market.
 
Planning and preparing presentations.
 
Establishing and maintaining working relationships.Communicating new product developments to prospective clients.
 
Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

Skills & Experience
  • Overall 6+ experience in the industry with a minimum 3 years+ of experience in a Business Development Manager role.
  • Qualifications: Preferably a post graduate with an Oracle/SAP  back ground.
  • Proven IT Solutions & Services sales management experience, together with a good record of achieving targets.
  • Experience of managing multiple customers across geographies
  • Outstanding communication skills, both oral and written, and both technical and non- technical, and the ability to work with a diverse group of individuals in a professional and service-oriented manner
Email: hr.ke@technobrainltd.com

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