Bondo University College Customer Satisfaction, Employee Satisfaction, Work Environment Surveys and Training on ISO 90001:2008

Bondo University College
(A Constituent College of Maseno University)
Request for Proposals
Customer Satisfaction, Employee Satisfaction, Work Environment Surveys and Training on ISO 90001:2008
Bondo University College is a premier institution of higher learning offering relevant and high quality market driven academic programmes for steering socio-economic development of communities in Kenya and beyond.
The University College wishes to engage qualified consultants who will carry out the following Surveys/Training, whose objective is to obtain information from stakeholders that will facilitate identification of priority areas requiring specific interventions in order to improve on service delivery at Bondo University College:
1. BUC/PQ/NT/B21/2010/2011: Employee Satisfaction
2. BUC/PQ/NT/B22/2010/2011: Work Environment
3. BUC/PQ/NT/B23/2010/2011: Customer Satisfaction
4. BUC/PQ/NT/B24/2010/2011: Training on ISO 90001:2008
Interested and eligible consultants may inspect and obtain Request for Proposal (RFP) Documents from the University College Procurement Department at Bondo University College Main Campus (Bondo) upon payment of a Non-Refundable Fee of Kshs. 3,000.00 (Three thousand only) per set of documents payable in Bondo University College account, Kenya Commercial Bank (KCB), Account No. 1113046066, Bondo branch or at any other KCB branch countrywide.
Sealed bids must be accompanied by duly completed RFP documents addressed to:
The Principal,
Bondo University College,
P.O. Box 210 – 40601, Bondo
Email: principal@bondo-uni.ac.ke
Website: www.bondo-uni.ac.ke
Or be placed in the Tender Box at the Procurement Department, Bondo University College Main Campus. The documents should be in plain sealed envelopes indicating the Tender Number, without identifying the sender so as to reach the University College not later than 10.00 am on Friday 13th May 2011.
The tender will be opened at 10.00 am thereafter at the University College Boardroom.

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