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Credit Officer Job in Kenya

Job Title: Credit Officer

Company Profile

A world’s leading security solutions group, which specializes in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.

Reports to: Credit Control Manager

Main Purpose of the Job

  • The duties of a Credit Officer include collection calls and/or correspondence in a fast paced goal oriented Credit Control department.
  • Providing customer service regarding collection issues, resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • The Credit Officer also vets new customers to determine Credit Worthiness.
Main Responsibilities
  • Weekly and monthly reporting to direct Credit Control Manager
  • Monthly Delinquency notices
  • Processing monthly credit memos and the appropriate reporting
  • High volume phone calls to assigned delinquent customers
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide excellent & considerate customer service to customers and sales
  • Internal and External customer interface
  • Participate in team planning meetings
  • Meet defined department goals and activity metrics
Qualifications, skills and experience required:
  • A university degree in a business subject
  • CPA/ACCA qualification
  • 3-5 years High Volume corporate Collections experience;
  • Knowledge of Billing and Collections procedures;
  • Accounts Receivable knowledge/experience a plus;
  • Strong attention to detail, goal oriented;
  • Experience with an ERP a plus;
  • Commitment to excellent customer service;
  • Excellent written and verbal communication abilities;
  • Ability to prioritize and manage multiple responsibilities.
To apply for this position send your CV to quoting the position in the subject line.

Kindly also mention your current/ last salary and benefits.

Only shortlisted candidates will be contacted

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