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UAP Insurance Head of Medical Business Job in Kenya

UAP Insurance is one of the leading insurance companies in the East African region, and is the first foreign underwriter in Southern Sudan.

The Company ranks highly in business volume, market share, profits, net assets and other significant attributes. UAP is the first insurance company in the region, to be ISO certified.

We are looking for qualified individual to fill the following position based in Head Office, Nairobi.

Head of Medical Business

The Head of Medical will be responsible to the Managing Director for the overall strategic and operational direction of the medical insurance business to ensure the business aligns with and meets the Company strategic objectives.


  • In conjunction with the Managing Director and the Executive Team develop a robust strategy for the medical business that aligns with the overall company vision, mission, values and strategic direction.
  • Execute the Medical business strategy including business development, product innovation, customer experience and staff performance management and development.
  • Ensure an effective risk management of the Medical business to achieve the business objectives. This will also include continuous review and improvement of the medical business processes and systems.
  • Medical business claims management — ensure all claims are properly vetted and efficiently processed and paid.
  • Ensure excellent customer experience by ensuring smooth and efficient access to services from service providers.
  • Manage service providers to ensure UAP customers receive efficient and effective services from satisfied and motivated service providers. In particular ensure that service provider accounts are properly maintained and promptly reconciled to enable efficient processing and payment of service provider payments.
  • Mentor and guide medical business staff to ensure they deliver the UAP brand promise and culture while achieving self development.
  • Regularly report the performance of the Medical business to the Managing Director and the Management team in accordance with applicable structures and ensure the Medical business is fully aligned with the rest of the company by building effective teamwork within the department and with other departments.
  • Any other duties allocated by the Managing Director.
Requirements and Qualifications
  • A degree in business or related fields;
  • An insurance or risk management qualification like ACII, AIIK or IRM;
  • 10 years progressive experience in insurance, financial sector or a related field or possession of solid knowledge of health care services, risk and financial management;
  • Leadership experience in managing strategic business development;
  • An MBA or accounting qualification will be an added advantage.
Interested candidates should provide a detailed CV, induding present position, current remuneration, names, addresses, and phone contacts of three professional referees, copies of professional/educational certificates and send it to:

Group Human Resources Manager, UAP Insurance Co. Ltd,
P.O. Box 43013-00100, Nairobi.

Or, Email:

Closing date of applications: Friday, August 20,2010

Only shortlisted candidates will be contacted.

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