Relationship Officer Job in Kenya

Purpose:

To generate revenues from intermediary and client accounts, including upselling and cross-selling. Develop and maintain long-term relationships with intermediaries by making sure they receive requested products and services in a timely fashion.

Responsibilities:

  • Sourcing of business (new & renewal) and servicing intermediary accounts;
  • Constantly updating intermediaries on new and existing products;
  • Recruit, train, motivate and retain new and existing intermediaries for business growth;
  • Liaising with the various departments to ensure timely service delivery to intermediaries;
  • Preparations of quotations and tenders for delivery to clients and intermediaries;
  • Collect market intelligence and prepare reports on products and services;
  • Ensure compliance to the credit control policy through debt collection
  • Promoting CIC brand;
  • Ensure all intermediaries trading with CIC are licensed in accordance with IRA guidelines

Requirements:


Education

  • Bachelor’s degree in Commerce or in a related field    E
  • Computer literate in MS Office and other office applications    E
  • Certification in either of the following will be an added advantage; ACII, AIIK or COP    D

Experience Required:

  • 3 years Relevant experience

How To Apply

Click here to apply