Front Office Receptionist Job in Kenya

 Job Title: Front Office Receptionist

Hiring Organization: City Health Hospital
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Healthcare
Job Type: Full Time
Salary: KES
Date Posted: 05/01/2024

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity.


  • Greet patients and visitors with warmth and professionalism
  • Answer incoming calls and direct them to the appropriate department or individual
  • Schedule appointments and maintain accurate appointment records
  • Verify patient information and insurance details
  • Assist with patient registration and check-in procedures
  • Provide information about hospital services, policies, and procedures
  • Maintain cleanliness and organization of the front desk area
  • Assist with administrative tasks such as filing, scanning, and data entry


  • Minimum of 2 years of experience as a Front Office Receptionist / Customer Service, preferably in a healthcare setting
  • Have a personable personality
  • Have a professional appearance and demeanor
  • Diploma or equivalent qualification in Front Office operations or related studies from a reputable institution
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and customer service orientation
  • Proficiency in computer applications such as Microsoft Office Suite
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Knowledge of medical terminology and procedures is an advantage
  • Ability to make sales

How To Apply

Interested and qualified candidates should forward their CV to: using the position as subject of email.