Job Title: Front Office Receptionist
Hiring Organization: City
Health Hospital
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Healthcare
Job Type: Full
Time
Salary: KES
Date Posted: 05/01/2024
Responsibilities:
- Greet
patients and visitors with warmth and professionalism
- Answer
incoming calls and direct them to the appropriate department or individual
- Schedule
appointments and maintain accurate appointment records
- Verify
patient information and insurance details
- Assist
with patient registration and check-in procedures
- Provide
information about hospital services, policies, and procedures
- Maintain
cleanliness and organization of the front desk area
- Assist
with administrative tasks such as filing, scanning, and data entry
Qualifications:
- Minimum
of 2 years of experience as a Front Office Receptionist / Customer
Service, preferably in a healthcare setting
- Have
a personable personality
- Have
a professional appearance and demeanor
- Diploma
or equivalent qualification in Front Office operations or related studies
from a reputable institution
- Excellent
verbal and written communication skills
- Strong
interpersonal skills and customer service orientation
- Proficiency
in computer applications such as Microsoft Office Suite
- Ability
to multitask and prioritize tasks in a fast-paced environment
- Knowledge
of medical terminology and procedures is an advantage
- Ability
to make sales
How To
Apply
Interested
and qualified candidates should forward their CV to: hr@cityhealth.co.ke using
the position as subject of email.
