Job Title: ICT Officer
Hiring Organization: Institution
Job Engineers of Kenya
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Engineering
Job Type: Full
Time
Salary: KES
Date Posted: 04/23/2024
IEK is
seeking an ICT Officer to support the secretariat in providing first-class
application support and services to users, ensuring a properly secured and
managed system environment. The ICT Officer will assist in technical support,
system maintenance, and ensuring the smooth functioning of ICT systems.
Responsibilities:
- Assist
in the implementation of the Membership Information Management system and
provide continuous operational support to users.
- Support
day-to-day IT tasks, including staff support, IT systems setup and
installation, and systems management.
- Assist
in managing the Institution’s network infrastructure to ensure efficient
operation of machines, servers, and networks.
- Aid
in managing electronic communication systems, including Email, Internet,
and website, and assist in resolving internet connectivity issues.
- Support
the maintenance of the Institution’s website and assist in updating it
with relevant information.
- Assist
in maintaining an up-to-date inventory of IT equipment and recommend
equipment replacements as needed.
- Provide
support in offering technical advice on new technologies to enhance
service delivery.
- Assist
in ensuring high standards of integrity, availability, and confidentiality
of all Institution’s data, information, networks, systems, and other IT
resources.
- Support
data backup procedures and conduct regular tests as per the backup plan.
- Assist
in ensuring all machines and systems are up to date with the current
anti-virus software and installing software updates and security patches.
- Assist
in conducting regular system audits and preparing reports for management.
- Provide
support in scheduling webinars and Institution’s zoom meetings.
- Aid
in ensuring that the Institution’s hybrid and virtual events are live
streamed seamlessly.
Qualifications:
- Bachelor’s
degree in computer science, Computer Technology, Information Technology,
or related field.
- Certification
in Information Technology related professional courses will be an added
advantage.
- Minimum
two year of experience in IT support or related field in a busy work
environment.
- Familiarity
with modern web programming tools/platforms.
- Basic
knowledge of database management systems.
- Membership
in a professional body is an added advantage.
- Excellent
customer service skills.
- Knowledge
of networking fundamentals and general network setup.
- Familiarity
with Linux and Windows Servers.
- Ability
to support Windows, Linux, Unix, and Mac OS users’ workstations.
- Self-starter
with strong problem-solving skills and a proactive attitude.
