Growth Manager, Payments
Key accountabilities and
Time Split
Business
Development; Time split 40%
- Develop and implement payment
product strategies to hold and grow the bank’s market share, revenue, and
profitability in line with the Bank’s transformation strategy.
- Establish and manage the
achievement of key performance metrics for market activation and sales
programs/initiatives for all payment products.
- Identify, escalate, and ensure
resolution of issues impacting sales and acquisition of payment products
- Continuous engagement with
partners to ensure adequate product and process support to drive revenues.
- Continuous propagation of process
innovation to maximize competitive advantage.
- Build capacity within
cross-functional teams to ensure fulfillment of the sales and service
functions
- Champion migration of manual
transactions to digital channels
- Stay abreast of key industry
trends to make recommendations on new revenue opportunities
Product
Development; Time split 30%
- Identify growth opportunities by
leveraging data analytics, new product enhancements, and customer
feedback.
- Develop formalized business plans
including commercial terms, business cases, Business Requirement Documents
(BRDs), go-to-market strategy, and an execution plan for new products and
partnerships to scale for customers and/or capability and capacity.
- Work effectively with technology,
change, product development, marketing & communications, and data
functions to ensure alignment on the timeline, roles, and responsibilities
to execute the successful commercialization of digital products.
- Management of current product
offering to ensure smooth delivery thereof and collection of all related
revenues.
Stakeholder
Engagement; Time split 20%
- Secure and maintain business
commitment/involvement from stakeholders and obtain feedback at all stages
of the project
- Analyze feedback from
stakeholders and determine the way forward
- Establish and manage appropriate
project Risk, Opportunities, Change, and Issue management procedures
- Forecast and ensure delivery of
likely business benefits
People Management; Time split 10%
- Foster a positive, prideful work
environment with open communications and timely resolution of conflicts
- Review and assess the performance
of project team members against plans
- Discuss and finalize performance
development plans and ratings for your direct reports
Role/person specification
Preferred
Education
- A Bachelor’s degree preferably in
Commerce, Technology, or related fields
Preferred Experience
- At least 5 years experience in
business development, Sales, marketing, or strategy roles within a digital
business environment.
- At least 2 years of specific
experience in:
- Digital Product development.
- Delivery of mobile financial
products and services in a high-growth environment
- Building relationships, and
networks & Managing teams
- Project Management/Relationship
Management.
- Postgraduate qualification such
as CIM and MBA is an added advantage
- In-depth understanding of the
various mobile banking platforms
- In-depth understanding of
Financial Technology (Fintech).
- In-depth knowledge of
competitors and local market activity
Knowledge And Skills
- Certification in Digital Product
Development/ Project Management/ AGILE Methodologies and Practices
Technical CompetenciesEducation
- Higher Diplomas: Business,
Commerce and Management Studies (Required)
- Results-oriented with an
entrepreneurial approach.
- The Strategic mindset that
enables the creation of new ideas for business growth
- Able to meet deadlines and set
stretch goals for business growth
- Strong networking skills at a
high level
- Highly developed analytical and
perceptive skills
- Team working – building and
developing high performance
- Proven people, leadership, and
negotiation skills.
- Innovative, with prior experience
in business development.
- Strong communication skills both
in person and in writing with excellent presentation skills.
- Strong organizational skills
- Enthusiastic attitude and focus
on results.
- A high aptitude and comfort level
with technical environments and the ability to work in a highly demanding
environment and able to meet aggressive deadlines.
How to Apply
