Job Title: Receptionist – Mombasa
Industry: Hospitality
& Real Estate
Location: Mombasa
Salary: Negotiable.
Job Purpose: You will be the face of the company and the first point of contact to all that visit the company. To excel in this role, it will take you to always wear a smile, have a great demeanor and create excellent rapport with the all visitors offering exceptional service and customer experience.
Our client is a fast-growing
group of companies with various enterprises in Hospitality and Real Estate. The
business is comprised of a series of resorts in Mombasa, Nairobi & Kisii,
Residential Estates in Mombasa, a Series of Liquor store outlets across various
locations in Mombasa.
Responsibilities
- You will be the first contact the client makes
with the organization; therefore, expected to greet them warmly as they
come in and also to escort them to the specific department of the
organization where they want to visit
- You will be tasked with providing accurate
information to all visitors and clients, responding to enquiries and
resolving complaints
- You will see to it that clients and all visitors
are given highly impressive service experience
- Coordinate and supervise all activities of
personnel working at the office
- Ensure that the various waiting & meeting
rooms as well as common areas are always kept clean and neat including the
office in general
- Liaise and coordinate on projects with the
company’s branches in various towns across the country
- Efficiently operate the switch boards and organize
for virtual meetings
- Plan and Coordinate events and functions including
special events that the company might host.
Qualifications
The successful candidate
must be able to demonstrate the following soft-skills and competencies:
- Diploma/Degree in relevant field (s)
- Two (2) years’ experience working as an office
admin/receptionist
- Must be a proactive and a self-motivator
- Possess very strong interpersonal relationship and
skills
- Possess excellent writing, verbal, and public
speaking skills
- Perfect time management skills to ensure services
to guests are not delayed
- Possess good interpersonal skills, vibrant
attitude and amicable personality
- Ability to adapt easily to the requirements and
guidelines of the organization
- Possess pleasant personality and enthusiastic
attitude
- Possess top-notch skill in customer service
- Ability to work flawlessly and effortless under
stress and pressure.
How to Apply
Qualified &
Interested candidates should send their application along with detailed CV
indicating their daytime contact details to vacancies@gaprecruitment.co.ke by Friday 5th November
2021.
The subject of the email
should be Receptionist – Mombasa.
