Organization Profile
SHOFCO is a grassroots organization that unlocks the
potential of urban slum dwellers to lead hopeful and fulfilling lives. SHOFCO
disrupts survival mode by providing critical services including health care,
clean water, education, and economic empowerment; and links these efforts to a
community-led advocacy platform. SHOFCO is a rapidly-growing organization that
currently impacts over 300,000 people across 9 urban slums in Kenya. Over the
next 5-10 years, SHOFCO aims to become a national platform for urban slum
transformation across Kenya, demonstrating a scalable and replicable model that
can be used around the world. For more information, please visit www.shofco.org
Sacco Customer Care Representative
We are seeking to recruit a competent, dynamic and result
oriented individual to fill the position of customer care representative.
Responsibilities
- Ensure
provision of quality service to customers.
- Participate
in the implementation of customer care policies and standards.
- Receive
customer requests, attend to daily customer complaints, escalation of
complaints, follow ups and ensure prompt feedback is given and action
taken.
- Marketing
of SACCO products and services to prospective members.
- Information
gathering from customers on products and services need / requirements.
- Recruitment
and registration of members end to end.
- Inform
members of their account balances and ensure members understand their
statements.
- Filing
of SACCO forms and members records. Custodian of the registry.
- Offer
financial advisory to members by educating them on credit and savings.
Qualifications
- A
certificate, Diploma, or Degree in any related field.
- Should
be computer literate.
- One
year experience in a similar position.
- Should
have good communication skills both in English and Swahili languages.
Behavioral Competencies/Attributes
- Establishing
rapport
- Valuing
individuals
- Inviting
feedback
- Understanding
people
Sacco Credit Officer
We are seeking to recruit a competent, dynamic and result
oriented individual to fill the position of a credit officer.
Responsibilities
- Appraisal
of members’ loan applications and ensuring the same are promptly approved
by end of day every Tuesday.
- Generation
of monthly Credit Committee reports, i.e. loans issued and defaulters.
- Follow
up on defaulters; i.e. notification and recovery.
- Preparation
of defaulters list to be forwarded to debt collectors and CRB.
- Making
sales visits with a view of marketing SHOFCO Sacco products.
- Handling
members complaints and following up on the same.
Qualifications
- Business-related
degree or its equivalent from a recognized university.
- CPA
2 or its equivalent or CPA 2 and has satisfactorily served as a credit
officer in the society or a comparable position with similar
responsibilities in a Sacco or in a similar organization.
- Diploma
in Co-operative Management will be an added advantage.
- Three
years experience.
- Have
a demonstrated high financial management capability and investment.
- Good
IT skills and proficient in Microsoft Office suite.
- Strong
analytical, financial reporting, and presentation skills with the ability
to present complex issues clearly and concisely.
Behavioural Competencies/Attributes
- Establishing
rapport
- Valuing
individuals
- Inviting
feedback
- Understanding
people
Accountant, SACCO
We are seeking to recruit a competent, dynamic and result
oriented individual to fill the position of an accountant.
Responsibilities
Payments
- Preparation
of cheque payments
- Initiating
MPESA payments transactions for Instant Loan
Receipting
- Standing
Orders, MPESA receipts, direct deposits and walk-in customers.
Postings
- Cheque
payments
Reconciliation
- Bank
account reconciliation
- Members
personal accounts reconciliation to correct mis-postings and erroneous deductions
Others
- Handling
customers’ account queries, i.e. walk-in, emails, telephone calls
- Daily
reconciliation of customers deposit account balances
- Updating
members’ information change in the system
Qualifications
- Holder
of CPA (II) or ACCA or Business-related degree or its equivalent
from a recognized university.
- Diploma
in Co-operative Management will be an added advantage.
- Minimum
three year’s’ experience.
- Have
a demonstrated high financial management capability and investment.
- Good
IT skills and proficient in Microsoft office suite.
- Strong
analytical, financial reporting, and presentation skills with the ability
to present complex issues clearly and concisely.
Behavioural Competencies/Attributes
- Establishing
rapport
- Valuing
individuals
- Inviting
feedback
- Understanding
people
P1 Teacher
To be responsible for creating a flexible elementary grade
program and a class environment favourable to learning and personal growth;
this is aimed at ultimately developing strong, ethical, community centred
female leaders of tomorrow.
Responsibilities
- Teach: English,
Science & CRE
- Develop
lesson plans and instructional materials.
- Provide
individualized and small group instruction in order to adapt the
curriculum to the needs of each student.
- Create
and use variety of instruction strategies,
- Translate
lesson plans into learning experiences.
- Establish
and maintain standards of student behavior needed to achieve a functional
learning atmosphere in the classroom.
- Evaluate
students’ academic and social growth.
- Prepare
progress reports and keep records.
- Communicate
with parents on students’ progress.
- Interpret
the school program.
- Coordinate
with other professional staff members in assessing and helping students
solve health, attitude, and learning problems.
- Create
an effective environment for learning.
- Select
and requisition books and instructional aids.
- Maintain
required inventory records.
- Supervise
students in out-of-classroom activities during the school day.
- Administer
group standardized tests in accordance with school and national testing
program.
- Participate
in curriculum development programs as required.
Qualifications
- P1
or Diploma in Education
- Must
be registered with Teachers Service Commission
- At
least 3 years working experience
- Preference
to upper school lady teachers
Functional Skills
- Articulating
information
- Adopting
practical approaches
- Providing
insights
- Taking
action
Behavioural Competencies/Attributes
- Establishing
rapport
- Valuing
individuals
- Inviting
feedback
- Understanding
people
Upper Grade Teacher
The teacher will be responsible for creating a flexible
elementary grade program and a class environment favourable to learning and
personal growth; this is aimed at ultimately developing strong, ethical,
community centred female leaders of tomorrow.
Responsibilities
- Teach:
Kiswahili, Mathematics and CRE.
- Teaches
the above two subject combinations to students in a classroom, utilizing
course of study adopted by KSG, and other appropriate learning activities.
- Develop
lesson plans and instructional material and provides individualized and
small group instruction in order to adapt the curriculum to the needs of
each student.
- Uses
a variety of instructional strategies, such as inquiry, group discussion,
discovery, etc.
- Translates
lesson plans into learning experiences so as to best utilize the available
time for instruction.
- Establishes
and maintains standards of student behavior needed to achieve a functional
learning atmosphere in the classroom.
- Evaluates
students’ academic and social growth, keeps appropriate records, and prepares
progress reports.
- Communicates
with parents through conferences and other means to discuss students’
progress and interpret the school program.
- Identifies
student needs and cooperates with other professional staff members in
assessing and helping students solve health, attitude, and learning
problems.
- Creates
an effective environment for learning through functional and attractive
displays, bulletin boards, and interest centers.
- Maintains
professional competence through in-service education activities provided
by professional growth activities.
- Selects
and requisitions books and instructional aids; maintains required
inventory records.
- Supervises
students in out-of-classroom activities during the school day.
- Administers
group standardized tests in accordance with school and national testing
program.
- Participates
in curriculum development programs as required.
- Participates
in faculty committees and the sponsorship of student activities.
Qualifications
- Must
have P1 training certificate from a recognized institution
- Experience
in preparing grade 8 for KCPE exams and must have posted impressive
results in the two subject combinations
- Computer
Literate
- Patient
and understanding
- Good
communication skills
- MUST
be registered with TSC
Manager, Sustainable Livelihoods
SHOFCO is seeking to recruit an enthusiastic, results driven
and highly motivated individual with strong interpersonal skills to fill the
position of Manager, Sustainable Livelihoods. Reporting to the Chief Programs
Officer (CPO), the Manager, Sustainable Livelihoods will be responsible for
overseeing the SHOFCO sustainable livelihoods program aimed at empowering the
community in leading sustainable lives, improving their living standards and
independently generating income. The manager will provide overall program
management and ensure that project objectives are on track, while providing
technical direction to staff and partners.
Responsibilities
- Provide
strategic direction and overall supervision and successful implementation
of the sustainable livelihoods programs.
- Keep
track of program activity plans and implementation schedules to ensure
quality of activities and timely achievement of outputs.
- Provide
program reports that are timely and meet SHOFCO and donor reporting
requirements.
- Represent
SHOFCO at stakeholder or coordination meetings, as needed, and maintain a
positive, continuous and visible presence for SHOFCO.
- Develop
and maintain strategic relationships with local partners and local
authorities.
- Facilitate
donor visits to project sites as appropriate.
- Work
constructively with support teams to ensure sound administrative practices
with regards to record keeping, compliance with donor regulations,
communications, etc.
- Assess
livelihoods needs of populations living in the informal settlements where
SHOFCO operates.
- Support
the M& E department in developing proper data collection methods for
program activities and conduct regular reviews and analysis of targets.
- Provide
technical input, writing and budgetary input for new program design including
writing of funding proposals.
Qualifications
- A
Bachelor’s degree and a Post Graduate diploma in a relevant field
- At
least 8 years of experience with three years as program manager
- Experience
in program management and working within a diverse community
How to Apply
Please submit an application by email ONLY to jobskibera@shininghopeforcommunities.org with
the job title as subject line on or before February 7th 2020.
Female candidates are particularly
encouraged to apply