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Customer Service Agent Job in Kenya

Kava Africa

We are in the Financial Management space providing innovative financial products & solutions.
We are looking to fill in the position of Customer Service Agent.
Scope: Customer Education & Support; Reporting
·         Provide customer education on the company’s products & services.

·         Ensure maintenance of the brand experience.
·         Undertake customer care, help & support activities.
·         Prepare customer reports and maintain accurate records of the same.
·         Undertake online platforms monitoring.
·         Provide effective & efficient service to customers across all media.
·         Diploma in Customer Service or a Business-related field.
·         At least two (2) years’ experience in a similar role.
·         Excellent interpersonal skills.
·         Effective communication skills both oral and written.
·         Good problem-solving skills with the ability to multitask.
How to apply:
If you possess the above qualifications and skills, please send us your CV citing your expected salary to by 24th August 2019.
Use Customer Service Agent as your email subject.
Please note only successful candidates will be contacted.

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