Kava Africa
We are in the Financial Management
space providing innovative financial products & solutions.
We are looking to fill in the
position of Customer Service Agent.
Scope: Customer
Education & Support; Reporting
Responsibilities:
·
Provide customer education on the
company’s products & services.
·
Ensure maintenance of the brand
experience.
·
Undertake customer care, help &
support activities.
·
Prepare customer reports and maintain
accurate records of the same.
·
Undertake online platforms
monitoring.
·
Provide effective & efficient
service to customers across all media.
Qualifications:
·
Diploma in Customer Service or a
Business-related field.
·
At least two (2) years’ experience in
a similar role.
·
Excellent interpersonal skills.
·
Effective communication skills both
oral and written.
·
Good problem-solving skills with the
ability to multitask.
How to apply:
If you possess the above
qualifications and skills, please send us your CV citing your expected salary
to recruit@kava.africa by 24th August 2019.
Use Customer Service Agent as your
email subject.
Please note only successful
candidates will be contacted.
