Kenya Orient Insurance Limited
Job Title: Relationship
Officers –Nairobi & Nyeri
Division / Department:Underwriting & Business Development
Immediate Supervisor: Regional Manager
Overall Responsibility: The position is responsible for the development of new
business through recruitment of new accounts and growth of the dormant accounts
assigned to them. The relationship officer is the key driver of delivering new
business and ensuring growth of new accounts through service and retention.
Key Tasks, Duties and
Responsibilities
Focus Area and Key Tasks
GWP
·
Acquiring and developing new key
accounts
·
Reactivating and growing dormant
accounts
KOIL Brand & Products Penetration
·
Leading in development of business
partners profit story
Customer Experience
·
Ensure clients are constantly updated
on claims process and progress.
·
Ensure top notch customer experience
is provided to assigned business partners
·
Ensuring training and increased
uptake of all automation initiatives by business partners
Cash
·
Ensuring compliance with the
Company’s credit policy
·
Support in collecting revenue from
key accounts
Loss Ratio
·
Proactively drive quality of business
and ensure achievement of set business mix target
Product Mix
·
Responsible for obtaining and
providing the correct marketing intelligence to inform product
development/customization and pricing
·
Any other duties that may be assigned
from time to time.
Requirements
·
A bachelor’s degree/Diploma in
business related course (Insurance Option, Marketing, Business Administration,
and Finance) or equivalent from a recognized university.
·
COP OR CII (ongoing) or local
equivalent (IIK) (ongoing).
·
2 (two) years’ experience within
insurance industry or related fields
Competencies & Skills
·
Relationship building for influence
·
Customer service orientation
·
Industry knowledge
·
Selling–Prospecting& pipe
management
·
Effective communication
·
Grit – Go getter
·
Understanding route to market
·
Key account management
·
Strong persuasion
How to Apply:
If you are interested in the position
and have the required qualifications, skills and experience, kindly CLICK HERE and
apply on or before Friday, July 26th 2019.
We are an equal opportunity employer
