Project Manager
Main role
Main role
Project
Change Manager will play a key role in ensuring projects meet objectives on
time and on budget by increasing client adoption and usage. This person will
focus on the people side of change, including changes to business processes,
systems and technology, job roles and organization structures. The primary
responsibility will be creating and implementing change management strategies
and plans that maximize employee adoption and usage and minimize resistance.
The change manager will work to drive faster adoption, higher ultimate
utilization of and proficiency with the changes that impact employees. These improvements
will increase benefit realization, value creation, ROI and the achievement of
results and outcomes.
Responsibilities
In
liaison with relevant stakeholders:
·
Complete Project change management
assessments
·
Identify and manage anticipated
resistance
·
Consult and coach project teams
·
Create actionable deliverables for
the five change management levers: communications plan, sponsor roadmap,
coaching plan, training plan, resistance management plan
·
Support organizational design and
definition of roles and responsibilities
·
Integrate change management
activities into project plan
·
Evaluate and ensure user readiness
·
Manage stakeholders
·
Track and report issues
·
Support change management at the
organizational level
·
Manage the change portfolio
·
implementing a project change
strategy, change assessment plan, and detailed change readiness work plan
·
Identifying, assessing, and
validating impacted stakeholder groups and their need for communications and
engagements in order to create the narrative of what they need to understand,
what actions they need to take, and how we want them to feel
·
Assessing project, function,
leadership alignment needs and alignment to outcomes throughout the project
·
Partnering and collaborating strongly
with the Project Manager and project team to ensure project plans and change
readiness activities are aligned and in the best interests of project success
outcomes
·
Acknowledging and embracing the
diversity of the project teams, proactively developing productive relationships
with all associates on the project teams
Qualifications
·
Previous experience working as in a
change management team
·
Graduate with at least 5 years work
experience
·
Familiarity with project management
approaches, tools and phases of the project lifecycle
·
Solid understanding of how people go
through a change and the change process
·
Experience and knowledge of change
management principles, methodologies and tools
·
Exceptional communication skills,
both written and verbal
·
Excellent active listening skills
·
Ability to clearly articulate messages
to a variety of audiences
·
Ability to establish and maintain
strong relationships
·
Ability to influence others and move
toward a common vision or goal
·
Flexible and adaptable; able to work
in ambiguous situations
·
Organized with a natural inclination
for planning strategy and tactics
·
Problem solving and root cause
identification skills
·
Able to work effectively at all
levels in an organization
·
Must be a team player and able to
work collaboratively with and through others
·
Experience with large-scale organizational
change efforts
·
Change management certification or
designation desired
The incumbent
·
Be passionate about experimenting
with and championing the adoption of new ways of working to shift how
organizations operate
·
Be energized by anticipating and working
through interdependencies, roadblocks, and opportunities across programs &
projects
·
Be tolerant of ambiguity while
working in with complex clients / Demanding clients
Business Analyst
Main role
To
be involved in the design or modification of business systems or IT
systems. The analyst interacts with
the business stakeholders and subject matter experts to understand
their problems and needs. The analyst gathers business requirements,
documents, and analyzes the provided information.
The
analyst will then document the current situation, advises on ways to improve
the process and work with developers to use the new process in
developing new technology, where need be.
The
incumbent should provide an objective basis to assist in:
·
Deciding which systems to adopt for
the efficient running of customer projects.
·
What processes should be scrapped.
·
What processes should be improved and
how to improve them.
·
What new processes should be adopted
to increase customer projects efficiency
Statement of Work
In order to deliver the required outputs, the incumbent will need to execute the following tasks:
In order to deliver the required outputs, the incumbent will need to execute the following tasks:
·
Determine objectives by studying
business functions; gathering information; evaluating output requirements and
formats i.e. Create requirements definition documentation, including use cases,
and functional specifications to capture business needs and for validation with
the customer and shared with project stakeholders.
·
Construct workflow charts and
diagrams; studying system capabilities; writing specifications
·
Improve systems by studying current
practices; designing modifications i.e. Perform gap analysis to identify
opportunities for process improvement or management control of work flow.
·
Create a ‘To be’ document and Support
development teams by creating new process flows for all customer projects
·
Recommend controls by identifying
problems; writing improved procedures
·
Work with development resources
(in-house and consultants) to ensure the system design meets the requirements.
·
Support development teams by creating
Test cases for customer projects
·
Communication during process change,
between the business, tech & Quality Assurance team on projects
·
Conduct Training as required for new
processes
·
Educating business users responsible
for managing and operating business processes
·
Maintain user confidence and protect
operations by keeping information confidential
·
Contribute to team effort by
accomplishing related results as needed
·
Detailed reports
Qualifications
·
A Bachelor’s Degree in
Business/Business Information Technology or related field or an MBA.
·
A minimum of 5 years’ experience in
business analysis or a related field.
·
Exceptional analytical and conceptual
thinking skills.
·
The ability to influence stakeholders
and work closely with them to determine acceptable solutions.
·
Advanced technical skills.
·
Excellent documentation skills.
·
Fundamental analytical and conceptual
thinking skills.
·
Experience creating detailed reports
and giving presentations.
·
Competency in Microsoft applications
including Word, Excel, and Outlook.
·
A track record of following through
on commitments.
·
Excellent planning, organizational,
and time management skills.
·
A history of leading and supporting
successful projects.
How to apply
Interested
candidates are requested to forward their updated CVs stating their expected
remuneration to hr@bskglobaltech.com by
19th January 2019 clearly stating on the subject
“Business Analyst”