Job Advert
HFC Limited, the banking and property finance subsidiary of HF Group has an exciting opportunity in our Operations Department.
HFC Limited, the banking and property finance subsidiary of HF Group has an exciting opportunity in our Operations Department.
We are seeking for a talented,
dynamic, self-driven and results oriented individual who is committed to
performance, excellence and participating in our growth strategy.
Head of Central Operations
The position will also be responsible
for maintaining relationships with vendors and professional bodies / agencies
that impact the operations of the business.
The successful applicant will be
responsible for the following Key Result Areas:
·
Develop annual plans for Operations
functions in line with the overarching business strategic objectives.
·
Oversee day to day functioning of
Operations Departments and functions, which include Central Processing, Trade
Finance and Channels Operations.
·
Develop and recommend strategic plans
in respect to the above functional areas and monitor their implementations.
·
Review existing Policies &
Procedures in operations and recommend best practices in the bank, while
ensuring adherence to laid down standards and controls/regulations.
·
Oversee back office operations of the
Bank relating to Foreign Remittance, Trade Finance and Treasury.
·
Evolve strategies to develop Trade
Finance, Foreign Remittances and Treasury business volumes in co-ordination
with the various Heads of related Business Units.
·
Drive Alternate Banking Channels
initiatives within the bank, grow customer base and grow Non Funded Income.
·
Review and establish an effective
Risk Control Structure for all documentary trade transactions, including
regular monitoring and submission of relevant reports.
·
Establish and maintain mutually beneficial
and adequate correspondent banking relationships, in line with the Bank’s
overall business needs.
·
Develop strategies to centralise all
back office operations in Head Office with a view to free front office of such
work.
·
Take overall responsibility for the
Bank’s automation programs within Operations with the view to optimising
technology and Human Resources.
·
Review and recommend policies for
document management, automation of work procedures and delivery channels for
Bank’s products and services with a view to provide quality and efficient
customer service.
·
Develop measures that will drive
performance and enable smooth delivery of service and ensure exceptional
customer experience and standards.
·
Develop strategies, processes and
practices that will ensure timely generation of accurate management information
(MIS) for internal and regulatory requirements.
·
Effectively manage Human Resources
within the departments so as to create a high performing, developing and
cohesive team.
·
Ensure that staff training and
development is carried out on continuous basis with a view to ensuring that the
Bank has an adequate pool of staff with appropriate skills in key areas of the
Bank Operations in liaison with HR department and other departments
·
Regularly update management on
relevant global and or industry initiatives on Risk Management under
operations, including implications and way forward for the Bank.
·
Establish a periodic
submission/presentation of Operations functions reports to management including
follow – up/implementation of actions agreed thereof.
·
Establish and maintain an effective
risk & control self-assessment program ensuring any weaknesses noted are
addressed on a timely basis.
·
Establish and maintain effective
anti-money laundering procedures and controls, including reporting of any
suspicious items thereof in line with regulatory guidelines in place.
·
Review all SWIFT transactions for any
unusual items, paying attention to potential risk of Fraud and money
laundering.
·
Establish and maintain strict
discipline over clearing function to ensure only valid Bank clearing
transactions are presented to the clearing house and on a timely basis.
·
Keep abreast of new developments in
the banking sector’s clearing system and ensure the Bank’s successfully
implements any resultant areas.
·
Maintain oversight of overall cost
and overheads with the aim of ensuring that expenses are kept at the
irreducible minimum.
·
Oversee undertaking of annual
budgetary exercises within the functions.
The ideal candidates should possess:
·
A business related degree from a
reputable institution.
·
A minimum of 8 years banking
experience in operations in a large commercial bank, out of which at least 3
years should have been in Senior Management level.
·
Must be familiar / acquainted with
Quality & Change Management techniques.
·
Exposure to Operations Excellence
Model – TQM,LSS
·
Exposure to banking systems,
operations and service delivery is mandatory.
The ideal candidate must have the
following:-
·
High level of competency in Project
formulation and implementation.
·
Thorough knowledge of budgeting and
understanding of financial markets.
·
Good understanding of core banking
business and systems.
·
Ability to translate the Bank’s
corporate strategy into operational plans and performance management
programmes.
·
Ability to define, communicate and
implement essential operational changes to improve performance in line with the
Bank’s business goals.
·
Thorough knowledge of CBK prudential
guidelines.
·
Analytical and strategic thinking
with ability to work under pressure and tight deadlines
·
Proficient in use of MS Office tools.
·
Good interpersonal and communication
skills.
·
Demonstrated good planning and
organisation skills.
·
Team player and must have integrity.
Job
Advert: Team Leader, Infrastructure – ICT
Division
The Team Leader, Infrastructure will
be responsible for maintaining, administering and enhancing ICT infrastructure
to ensure maximum uptime for efficient business operations.
The successful
applicant will be responsible for the following Key Result Areas:
·
Resolving end user network and
systems issues in a timely manner.
·
Maintain optimal storage and safe
retrieval of Company data to ensure integrity and confidentiality of
information.
·
Maintain system and network
availability to ensure the recommended uptime for the bank’s infrastructure is
achieved.
·
Oversee technical implementation of
the laid down security policies and document operational procedures for
compliance.
·
Monitor Data Center to ensure
standards are maintained/enforced for optimal performance of the systems.
·
Bridge knowledge gaps by advising, up
skilling the system users to champion the optimal use of the infrastructure.
·
Liaise with business users to conduct
comprehensive User Acceptance Tests (UATs) with all new deployments for
compliance and ensure the business needs are met.
·
Appraise the support team in liaison
with Head of IT Operations to enhance competences and ensure performance
targets are met.
The ideal
candidates should possess:
·
Degree in Information Technology from
a reputable institution.
·
IT related certifications such as
ITIL, CCNA/P, server and storage management
·
A minimum of 4 years’ experience in
supporting a busy ICT environment with thorough knowledge of networking
technologies.
·
Thorough experience in formal
Software Lifecycle methodology and infrastructure design & administration.
·
Experience in network administration
and project management skills.
The ideal
candidate must possess the following:-
·
Ability to work independently under
strict deadlines.
·
Results oriented, analytical thinker,
problem solving skills.
·
Good interpersonal and communication
skills.
·
Good understanding of existing and
emerging technologies.
·
Demonstrated good planning and
organisation skills.
·
Team player and have integrity.
Kindly send your application to
human.resources@hfgroup.co.ke
Please note that applications should
be received by 23rd February 2018
