Job Title: Receptionist - Hotel
Salary: 30K
Location: Nairobi
Our client is fast becoming a
lead in luxury living. They currently operate luxury serviced apartments and
soon will be opening a luxury boutique hotel.
He / She should be an
ambassador for the brand and the hotel.
Responsibilities
- Greet,
register, and assign rooms to guests
- Assist in
bookings and reservations
- Operate the
switchboard
- Attend to all
routes of room bookings, such as online, phone, and in person.
- Maintain
orderliness and cleanliness at the front area
- Answer
telephonic and in-person queries related to the hotel services and
resolved any issues
- Process
guests’ check ins and outs
- Prepare and
complete room and restaurant bills
- Assist guests’
in storing valuables in secure deposit box
- Liaise with
other departments of hotel
- Handle
payments through cash, cheques and credit cards
Qualifications
- A diploma in
Business Management
- Must have at
least 2 years experience working in a hotel, preferably as a receptionist
- Excellent
Communication skills
- Good Customer
service skills
- Good
interpersonal skills.
- Must be
orderly.
- Ability to
multi-task.
- Good crisis
management skills
How to Apply
If you are up to the
challenge, possess the necessary qualification and experience; please send your
CV only quoting the job title on the email subject (Receptionist - Hotel) tovacancies@corporatestaffing.co.ke before Thursday 6th July 2017.
Kindly indicate current/last
salary on your CV.
N.B: We do not charge any fee
for receiving your CV or for interviewing.