Sales Manager
Location: Nairobi,KE
Kenya Airways, a member of the Sky
Team Alliance, is a leading African airline flying to 54 destinations
worldwide, 44 of which are in Africa and carries over four million passengers
annually.
Brief Description
Deliver Profitable revenue for Kenya
by Selling the KQ products, Services and network by penetrating the business
and leisure market segments through the direct and indirect sales channels
Responsibilities
·
Analyze market performance, identify
the gaps and roll out long and short term plans to meet the revenue objectives
for Nairobi, Mombasa and Kisumu.
·
Set up Account Development plans to
grow share and revenue by selling brand and network benefits.
·
Penetrate the business and leisure
market segments to retain and grow revenue.
·
Exploit identified market
opportunities to achieve share and revenue growth.
·
Maintain competitive structural and
tactical pricing that maximizes revenue, yield and market share.
·
Roll out trade incentive schemes and
corporate discount schemes to drive revenue growth, build loyalty and long term
brand affinity.
·
In conjunction with Area Manager,
Marketing Manager, pricing and Market support Manager, agree on advertising and
market activities plans geared towards supporting the revenue delivery
activities
·
Grow internet sales by promoting the
Lead and manage direct reports in a way that recognizes rewards and motivates
to be the best team.
·
Coach the team with a view to
continuous improvement using performance management and training to achieve set
targets.
·
Ensure provision of high customer
service levels in our sales shops and responsiveness to our trade partners to
achieve a minimum of 80% customer satisfaction leading to repeat business.
·
Reduce CRS costs to ensure reduction
in cost of sale.
·
Put in place control measures to
ensure the expenditure is within budget.
·
Ensure health and safety standards
are adhered to, in order to have a safe working environment.
·
Build and maintain market presence in
business and leisure travel segments. Focus on key relationships with the
trade, corporate customers and government.
·
Ensure effective account management
i.e. setting smart objectives, effective call planning and reporting.
·
Forward Monthly market performance
reports highlighting reasons for the delivered performance.
·
Disseminate information on
opportunities for new routes, increase of frequency to build new traffic flows.
·
Participate in the preparation of
revenue budgets to ensure company needs are matched with market reality.
·
Manage the teams Performance towards
meeting the set annual goals and targets.
·
Work cross functionally and
participate in meetings with Revenue Management, Business Performance and
·
Marketing towards meeting the overall
company goals and attaining improvements for the business and excellent
customer care.
·
Implement Debt control measures to
prevent loss to the company.
Requirements
·
University Degree in commerce or
related field
·
Diploma in Sales & Marketing
·
5 years airline experience of which 2
should have been in a management position
Competencies
·
High Level Influencing skills
·
Excellent People Management Skills
·
Strong analytical and communication
skills
·
Highly developed interpersonal and
negotiating skills
·
Leadership Skills
How to Apply
Insurance Officer
Location: Nairobi,KE
Kenya Airways, a member of the Sky
Team Alliance, is a leading African airline flying to 54 destinations
worldwide, 44 of which are in Africa and carries over four million passengers
annually. The airline was recently voted the Leading Airline in Africa by
passengers in the World Travel Awards. It has also been voted the Leading
Airline in Africa – Business Class four years in a row.
Brief Description
Implement and maintain the company’s
insurance program to ensure adequate protection of company assets and
compliance with policy and statutory requirements. Design and monitor claims
handling procedures for timely claims settlement.
Responsibilities
·
Ensure premium costs are billed
accurately, paid on time and correctly reflected in Company accounts.
·
Ensure insurance claims both at head
office and outstations are promptly lodged, documented and paid
·
Ensure appointed lawyers defending
the Company are adequately supported in claims litigation
·
Monitor and propose the appropriate
direction of litigation to minimize loss exposure to the company.
·
Pursue recoverable claims from third
parties
·
Review and ensure insurance
provisions in contracts from user divisions conform to company requirements in
order to eliminate or minimize risk exposure.
·
Make proposals for update of
insurance policies to reflect emerging risks
·
Develop and implement insurance
policies renewal programme and ensure documentation from insurers is issued
correctly and on time.
·
Ensure insurance programme service
level standards are complied with
Requirements
·
Bachelor of Commerce degree.
Insurance Option would be an added advantage
·
Advanced Associate Diploma in
Insurance or ACII
·
6 years experience in insurance
underwriting and insurance claims handling
·
Knowledge of aviation insurance,
aviation law and application of international conventions on carriage by Air
would be an added advantage
·
Appreciation of civil court
procedures
·
Computer skills and knowledge of
Claims systems
·
Negotiation skills
·
Customer insight
·
Strong communication skills
·
Time management
·
Presentation /tutoring skills
Additional Details
·
Team player
·
Customer insight
·
Strategic influencing
·
Results focus
·
Integrity and self drive
·
Self confidence
How to Apply
