Across Africa smallholder families
are struggling to make more productive use of their farmland. Most are
currently unable to produce enough, either to feed their families an adequate
nutritional diet, or to sell in the market and generate sufficient income to
meet other needs.
Population growth exerts continuous
pressure on arable land, resulting in family shamba sizes shrinking with each
generation, and/or triggering local migration from densely populated high-potential
agricultural zones into more marginal land in the semi-arid areas.
Of particular concern – one of the
topmost priorities –is the issue of soil health. African farmland soils are
badly depleted, due to continuous farming land not allowed to rejuvenate, which
is worsened by nutrient mining without replenishing soil nutrients.
The smallholder‘s challenge is either
to produce more food and more income from less and less land with rapidly
deteriorating soils, or to turn drylands into productive farms. So the right
technologies must include those which can restore and improve soil health and
fertility.
Currently the most widely known and
available technologies are inorganic fertilizers, which are not matched to the
particular needs of specific soils or agro-economic zones.
The lack of knowledge and access to
organic fertilizers hinders farmers ‘uptake of sustainable agricultural
practices.
In 2011 Wanda Agriculture was
established to address these challenges and deliver along the triple bottom
line – profit, people and planet.
Having completed its technology
research and licensing phase, proof of concept stage and first half of its
pilot phase, the company has split into two strategic units – Wanda Agriculture
to produce effective soil and plant health solutions and Wanda Mobile to
distribute the solutions and service the end user.
In efforts to build capacity and
prepare for the scale-up phase Wanda is recruiting for the following position:
Job Title: Customer Care / Telesales Interns
Reports To: Customer Care Supervisor
Function: Commercial Services
Responsible for: Customer support in understanding the products and identify
solutions to fit their needs, generating sales and renewals, whilst continuing
to achieve customer satisfaction levels.
Key Tasks
1. Telesales
2. Good Agriculture Practices Promotion (GAP)
3. Customer Complaints Management
4. Enquiries Management
5. Marketing Support
Knowledge, experience and
qualifications required
1. Degree in Agriculture or Horticulture
2. MUST be graduates from University of Nairobi, JKUAT and Egerton
3. Minimum of 1 years customer service experience in Telesales
driven customer service organization
4. Able to speak one of the local languages fluently: Kikuyu,
Kamba, Kimeru, Luhya, Kalenjin, and Kiswahili
Personal skills and attributes
required
·
Customer Oriented
·
Excellent Communication Skills
·
Problem Solving
How to Apply
Email you application to hr@wandaagriculture.org
