Twaweza, a dynamic East
Africa wide organization, is looking for a competent, effective and energetic Digital
Communications Officer
Job Title: Digital Communications Officer
Job Title: Digital Communications Officer
Unit: Communications
Cluster: Public and Policy
Engagement
Mandate: Regional
Salary Grade: 5
Supervises: Usually none, except as
assigned by the Supervisor
Location: Dar es Salaam, Tanzania
Overall Responsibility: You will be primarily
responsible for the effective management of the Twaweza website for East Africa
and of all Twaweza social media channels.
You will be responsible for
ensuring all units submit details of all their activities and that these are
published and publicized on Twaweza’s website and social media channels in a
timely manner.
You will be responsible for
editing and uploading content in English and Swahili and ensuring that it meets
Twaweza standards, and is consistent with Twaweza values and vision.
You will also have a view of
the entire website and ensures it reflects the breadth and diversity of
Twaweza’s work, proposing and overseeing new developments, sections and
features as well as removing those that are no longer relevant.
Specific Responsibilities
1. Update
the Twaweza website at least three times each week with creative content
including images and videos
2. Update
all Twaweza social media channels, including a blog when available, at least
five times each week
3. Ensure
that all Twaweza outputs, including publications, audio, video and press
releases, are available on the Twaweza website a maximum of two days after
public release
4. Ensure
that every unit contributes regularly to website and social media updates
5. Take
the lead in conceptualizing and creating online data portals for Twaweza and
other data including working with external suppliers, generating internal buy
in and leading production of the portals in conjunction with the relevant
thematic unit
6. Work
with developers and designers to conduct major updates to the website, as
required
7. Ensure
the website conforms to user‐centred design principles and is driven by audience
needs and interests
8. Ensure
synergy between the Twaweza website and our social media channels
9. Contribute
regularly to popular yet substantive social media debates
10. Respond
to comments from users on social media channels as relevant
11. Regularly
review who Twaweza follows on social media
12. Report
on monthly on website and social media analytics and provide suggestions on how
to improve these
13. Develop
and maintain an online database of registered website users and ensure that we
engage with these followers regularly
14. Manage
Twaweza PPE databases including ensuring these are regularly updated
15. Create
templates for and manage the dissemination of regular Twaweza email bulletins
including to media and other stakeholders
16. Foster
and communicate high quality standards and guidelines for Twaweza's web and
social media content and promote these standards to all staff
17. Ensure
that all Twaweza website and social media content adheres to the required work
flows including sign off or buy in from the relevant thematic unit and sign off
by Senior Communications Advisor and the Executive Director
18. Communicate
clearly and in a timely fashion with external audiences, face‐to‐face,
through email and telephone; conferences where appropriate, and
other forms;
19. Liaise
and work with external suppliers and partners including, but not limited to
designers, printers and production companies; and
20. Support
management in communication and representation needs as needed.
General Responsibilities
1. Successfully
implement above responsibilities and assigned activities in work plans and
budgets, consistent with Twaweza Policies.
2. Contribute
effectively to planning, monitoring, reporting and information dissemination of
Twaweza’s work.
3. Collaborate
with Twaweza staff across units and countries in a spirit of mutual respect and
cooperation to get things done.
4. Communicate
your work through active use of internal platform (SalesForce), electronic calendar
(Gcal) and being accessible on electronic chat (Skype) as per Twaweza
requirements.
5. Participate
actively in organization‐wide learning and other joint activities.
6. Comply
with and foster adherence to the established Twaweza values, policies, regulations,
guidelines and procedures.
7. Undertake
any other lawful tasks as may be assigned by your Supervisor and/or Executive
Director.
Core Qualifications
1. A
university degree in a relevant field;
2. Minimum
three years' relevant working experience, specifically in online
communications;
3. Keen
understanding of traditional media, social media and uses of new technologies
for communication in the East African context;
4. Excellent
writing and communication skills in Kiswahili and English; an eye for detail;
5. Ability
to work with source code and proficiency in HTML5 is desirable;
6. Strong
analytical and organizational skills;
7. Computer
proficiency including web‐based applications;
8. Flair
for working with visual materials; a powerful creative eye; design skills are
desirable;
9. Experience
in development and communications work;
10. Ability
to be on top of issues and deliver quality on time.
Changes and Amendments: This job description
may be amended by Twaweza after consultation with the employee and the
supervisor.
Application process:
To apply for this position,
please submit your CV (max 4 pages) tojobs@twaweza.org, including a cover letter
explaining your interests/motivations to work for Twaweza, and 2 samples of
your written work and names of 3 referees, in MS Word or PDF file.
In the subject of your email
write your name, the position you are applying for and country
Deadline for the submission
is 15th January 2017.
