Social Franchisee Coordinator Job in Kenya - NGO

Social Franchisee Coordinator (Kisii and Homabay)

Industry: Health Care
 

Location: Nairobi
 

Our Client, an international NGO whose core business is reproductive health and family planning to millions of the world’s poorest and vulnerable women is seeking to recruit a Social Franchisee Coordinator.

Duties and Responsibilities

Coordination of social franchise activities in respective regions.

• Establish linkages between the PPN with the relevant MOH and CHMT to achieve benefits of PPPs.
• Maintain key focus on product quality concerns and address the matter in consultation with the relevant departments ensuring that franchisees orders have been submitted and executed accordingly by the organization.
• Conduct routine needs assessments to inform the key inputs that will drive performance i.e. training, drugs and equipment needs.
• Identify opportunities for franchisee business development and growth
• Actively participate during routine donor-related field tours at various franchised clinics.
• Ensure that there is strict adherence by franchised clinics to the MOU guidelines and routinely evaluating facilities that are liable for the Franchising as per the regulations set.

Expand and scale up the SOCIAL FRANCHISE and social franchise brand

The activities include:

• Mapping and Identification of new PPNs, suitable to join the Social Franchise network and updating MOUs with existing franchisees
• Develop appropriate referral linkages between SFs, our clinics and outreach teams in the region with clear tracking systems
• Work with other SF networks in the region to ensure coordinated scale up and synergies

Monitoring and reporting on social franchise performance against set Key Performance Indicators (KPIs)

The key activities include:

• Support franchised health facilities to achieve QTA scores above 92% on a regular basis
• Collect and submit timely reports on various key indicators and routinely offer feedback to the franchisees
• Keep custody of various documents between our organisation and Franchisees including MOUs and audit reports
• Harness our  Quality Assurance resources to undertake, trainings, mentorship and audits at SFs
• Timely reporting on major and minor complications arising within the social franchise network
• Schedule and convene quarterly review meetings for sharing of best practices amongst the SF network and promote synergy with our other channels.
• Active participation in design and roll out of  various RM&E activities which include exit interviews, assessments and other research work in the Social Franchise network

Conduct monthly quality checks at each franchised clinics using various Quality tools
Implement multiple and integrated health interventions through the Social Franchise network

Key activities here include:

• Roll out on a timely manner various franchised health products throughout the Social Franchise network.
• Conduct and coordinate trainings to ensure integration of various franchised health products amongst SFs at franchised clinics.
• Identify opportunities for linkages and referrals amongst SF, our clinics and outreaches on the basket of franchised products
• Generate income from social marketing products sold to SF network on a regular basis

Increase uptake of SRH and additional franchised services by strengthening community structures to effectively promote and provide these services.

• Participate in recruitment of CHW coordinators/supervisors and YPEs (Youth peer educators).
• Develop innovative health promotion activities that will drive the demand for these heath products eg. Amua Leo’s and Cervical Cancer Screening events, Youths Targeted Promotional events.
• Support CHW supervisors to organize and conduct CHW trainings.

Qualifications

• B.Sc. or Diploma in Nursing, Public Health, Diploma in Clinical Medicine or equivalent from a recognized university.
• Must be a licensed, competent driver (ready to be tested immediately)

Skills / Experience

• Experience in offering family planning methods (a must)
• Clinical quality assurance experience.
• Experience in community promotion and business management
• Strong I.T  and reporting writing skills
• Proven experience in community promotion and project coordination.
• Business, leadership & management, clinical, communication, marketing, capacity building

To apply, send your CV and cover letter only to jobs@flexi-personnel.com before close of business 15th January, 2016. 

Clearly indicate the position applied for and salary expectation on the subject line.

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