Customer Service
Location: Nairobi
Our Client
is an online market platform that is built for the developing world in general
and Kenya in particular.
Our client
is looking for a candidate for Customer service who will consistently provide
our customers with a great service and positive experience.
Our client
offers an exciting role and the opportunity to join a highly motivated team as
well as the chance for personal and professional development in a new and
rapidly expanding team.
Requirements
- Minimum 3 years’ experience in a Customer Service department or call centre
- Excellent people-management, motivation and team building skills
- Proficiency in CRM systems and IVRs
- Willingness to work long hours at times when the job requires it.
- Ability to work both hands on and at a high strategic level
- Good written and oral English language skills
- Right attitude and personality are key
- The ideal candidates should be able to speak English fluently
- Fluency in French, Germany or any other foreign language is an added advantage but not a requirement.
- Ideal candidate should be computer literate with good typing speed.
- The ideal candidate should have a Diploma as a minimum academic qualification.
Only
qualified candidates to apply through