Check your search results here

Customer Service Representative Job in Kenya

Vacancy: Customer Service Representative

SKF is the world leading supplier of products and solutions in the rolling bearing business.

SKF is a truly global company with presence in more than 130 countries, serving an extensive range of industries and customers worldwide.

SKF Kenya Limited was incorporated in 1973 and supplies bearings, seals, power transmission, mechatronics, centralized lubrication systems and machinery reliability improvement services such as technical support, maintenance services, vibration analysis, dynamic balancing, infrared thermography, laser alignment and technical training.

Customer Service Representative

The position is part of the sales team and supports the Customer Service Manager, in reaching sales targets.

Qualification / Experience / Skills
  • Minimum of a Diploma in IT/Sales/Marketing/Business or equivalent from a recognized institution.
  • Excellent computer and internet skills, especially MS Office
  • Professional and demonstrated commitment to providing excellent customer service.
  • Demonstrated ability to effectively resolve customer issues/complaints.
  • Team player, Strong written and verbal communication skills.

Key responsibilities
  • Maintain, develop, customer relationships to achieve high standards of customer satisfaction
  • Manage the order handling process, leads, opportunities and enquiries follow-up
  • Debt collection and adhere to credit time targets
  • Identify new customers

Application Procedure
  • All applications must be addressed to the attention of the Managing Director
  • Applications must be sent to the specified email address:
  • Applicants should apply for one position only
  • All attachments to be in PDF format. Strictly do not attach supporting documents
  •  Ensure that your application cover letter is contained within the body of the email and not as an attachment.
  • The application cover letter should contain the following mandatory information in a list:
  • Age, Notice period, Current remuneration, highest education level, Company, Current position, Relevant experience (years).

All applications must be received by 24th January 2014.

Canvassing will lead to automatic disqualification.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here