Vacancy Announcement
IT Specialist Position
General Position
Summary:
Mercy Corps is an
international organization that aims to improve lives by focusing on disaster
response, sustainable economic empowerment, health services as well as
emergency and natural disaster relief.
Key Duties
- Monitoring
Mercy Corps Kenya IT Infrastructure to ensure minimal downtime and to
ensure computers, printers, Access Points and other devices to work
efficiently
- Administration
of the Mercy Corps Server to ensure that the installed operating systems
and services function as required.
- Administration
and monitoring of the Mercy Corps Kenya Local Area Network.
- Follow
up with ISPs in case of downtimes to ensure reliable internet
connectivity.
- User
Support for staff in Mercy Corps Kenya office and other offices.
- Implementation
of ICT management Systems and strategies according to MC policies.
- Implement
MC filing tree in support and programs, train staff in application.
- Provide
IT technical support to staff and organizing for in-house trainings to
keep them informed on changing IT needs.
- Maintain
and support networks administration in MC offices as well as in the Field
offices.
- Assist
in the installation of commercial and in-house developed software and
related upgrades.
- Assist
in upgrading patch and anti-virus programs on a timely basis.
- Installation
and Monitoring of domain server traffic, usage and performance on a
frequent and regular basis.
- Support
to users in backing up and restoring their files, as well as in virus
detection, removal and prevention.
- Recommend
software and hardware requirement for the project for budgeting purposes.
- Respond
to user needs and questions regarding network access.
- Assist
in backup and restoration procedures for local drives and maintenance of
backup logs.
- Inventory
keeping for all IT related equipment for the project.
- Research
and retrieval of data from internal and external sources; preparation of
statistical charts, tables and reports as required.
Qualifications and Experience required:
Education:
- Degree
or diploma in computer sciences, information systems or related area from
a recognized institution.
- Experience:
At least 7 years of progressive experience in the area of information
management/technology, computer operations or related area.
- Advanced
knowledge of MS Office products, notably MS Access and MS Excel. Knowledge
of GIS packages (e.g. ArcGIS) is desirable.
- Extensive
work familiarity with GIS systems is an highly desirable
- Exposure
to a wide range of information management systems related to humanitarian
operations is desirable.
- Language:
Fluency in written and spoken English is essential; fluency in Kiswahili
is highly desirable.
- Ability
to work independently in a result oriented multi-tasking and
multi-cultural environment and manage conflicting priorities.
- Excellent
communication (spoken and written) skills, including the ability to
explain and present technical information.
- Good
interpersonal skills and ability to establish and maintain effective
partnerships and working relations with sensitivity and respect for
diversity.
Minimum Qualifications
- Bachelor
of Science Degree in Computer Science or a technology related field.
- At
least a Cisco Certified Network Associate qualification (or equivalent)
with three (3) years hand-on experience in Network Administration or
Systems Integration in a busy server/database administration environment.
- They
should have proven knowledge on Linux and Windows Server Operating Systems
- They
should have excellent communication skills
- Accountability
Reports Directly To: Operations Manager
- Works
Directly With:, Operations and program staff
Success Factors:
- Conscientious
with an excellent sense of judgment
- Awareness
of and sensitivity to multi-cultural international development work.
- Proven
ability to follow procedures and meet deadlines.
- Commitment
to transparency, accountability and compliance with donor, organizational
and national policies and regulations as pertains all procurement
- Team
player
Living /Environmental Conditions:
The position is based
in Nairobi, Kenya. Nairobi is an accompanied post for spouse and children.
Nairobi is a major metropolitan center with world class healthcare and
excellent education options.
Mercy Corps provides
expatriate staff with a housing allowance that covers rent, utilities, and
security for comfortable accommodations in safe areas of the city.
Telephone and internet
access is available and there are dozens of excellent restaurants along with
easy transport links to the rest of Africa and Europe.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting.
Staff are expected to
conduct themselves in a professional manner and respect local laws, customs and
MC's policies, procedures, and values at all times and in all in-country
venues.
Interested candidates who meet the above required qualifications and experience Should submit on or before 4th June,2012 a cover letter, detailed Curriculum Vitae (CV) listing three professional references (including a recent supervisor) to hrkenya@ke.mercycorps.org
Applicants must clearly indicate on the email subject; “Application for the position of IT Specialist”.
Interested candidates who meet the above required qualifications and experience Should submit on or before 4th June,2012 a cover letter, detailed Curriculum Vitae (CV) listing three professional references (including a recent supervisor) to hrkenya@ke.mercycorps.org
Applicants must clearly indicate on the email subject; “Application for the position of IT Specialist”.
Applications without
this subject heading will be disqualified. Please do not attach any
certificates.
(ONLY Qualified
short-listed candidates will be contacted)