Check your search results here

Technical Retail Specialist Job Vacancy in Kenya

Standard Job Title: Retail specialist Kenya & Eastern Africa

Basic job function:

The Specialist is responsible for achieving revenue and gross profit goals for within given territory.

This person is 100% dedicated to Hardware/FPP Business/Windows retail strategy

Activity Priorities:
  • Drive Hardware business engagement in retail

  • Drive Office Business engagement in retail
  • Manage and execute joint retail initiatives for the Company in key retailers in ESA
  • Align with SMSP/OEM on distribution strategy RAM
  • Deliver Breadth strategy for SDA hardware
Success Metrics:
  • BOS attach rates
  • Increase share of Company’s Hardware business within the Distributor
  • Drive YOY Revenue Growth at the Distributor
  • Increase the number of new resellers/outlets the distributor sells to
  • Attach rate on Office agreed target
Key performance metrics:
  • Internal satisfaction
  • External satisfaction
  • % yoy growth in revenue
  • % Attach rate (TBD)
  • $ per PC

Sales & Marketing (80% of CHS time): 
  • Develop Country Hardware/FPP Business Plan including revenue and profit goals for Company’s Hardware and drive to achievement
  • Drive daily sales and marketing execution in different channels (Retail, FG, SB)
  • Closely monitor logistics, monitor fill rates, provide timely and accurate forecasting
  • Provide measurable success reporting back to Company’s using the standard scorecard
  • Actively promote the use of bid desk, promotions, trade-in programs and other sales incentive programs
  • Own financial benefits program and develop a strategy and plan of action for rebates programs Provide pre-sales technical support for distributor’s sales executives and customers
  • Understand the competition, products, margins, operations and logistics details
  • Develop strategic, ongoing customer relationships with highly influential individuals at partners
  • Conduct bi-weekly business meetings with top partners
  • Search and develop breakthrough business practices to increase short and long term revenue and profit
  • Proactively recommend the most effective marketing levers (pricing, promotion, PR, etc),
  • Drive online and offline product launches and management
Event Coordination (10% of CHS time)
  • Execute floor days
  • Provide assistance with organizing and staffing Company’s specific sales, marketing and incentive programs
  • Attend country Hardware events to evangelize Company’s Hardware products
Training and Certification (10% of CHS time) 
  • Develop and maintain expertise on Company’s Hardware products, programs, competition and the industry
  • Attend specific trainings (at Company’s expense if applicable) to ensure complete knowledge on all Company’s retail products and programs
  • Assist execution of training programs, i.e. Lunch and Learns, Focus week trainings etc.
  • 3 + years experience in Sales & Marketing or Channel Development preferably in the IT or FMCG sector.
  • Direct sales experience preferred
  • Must be self motivated, and should have entrepreneurial skills
  • Strategic thinker, ability to think long-term about business opportunities and business models
  • Analytical and data driven decision making skills, good understanding of finance
  • Strong teamwork, interpersonal and communication skills
  • Proven negotiation and conflict management skills
  • Ability to build relationships and constructively leverage them for beneficial results;
  • Good analytical skills including financial analysis
  • Knowledge of Company’s organization, products strategies, customer segmentation, and business model preferred.
  • Knowledge of competitive products, solutions and strategies
  • Excellent communication and presentation skills
  • Ability to work with diverse cultures and organizations
  • Self-starter with a flexible can-do attitude
  • A BA/BS is required
Please send your CV and remuneration details to:

Only shortlisted candidates will be contacted.

You can now click on this link to visit our sister website for more vacancies.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here