Job Description
To
take demand from walk-in customers for any card and cash related matters (e.g.
teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and
understanding of that demand in order to act on it in a manner that
consistently delivers what matters to the customer within the parameters of the
bank’s financial offerings.
Qualifications
Minimum Qualifications
- Type of Qualification: Degree holder from a recognized University (min – 2nd class
upper or equivalent).
- Field of Study: Not
applicable
Experience Required
Client Coverage
- Personal and Private Banking
- 3-4 years
- Previous branch banking experience,
understanding the bank’s laid-down policies and procedures related to
telling / frontline support; foreign exchange; bulk cash and ATMs.
Familiar with the legal aspects regarding cheques and cash handling.
Knowledge of the functions of other departments within the branch.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
Technical Competencies:
- Application & Submission Verification
(Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review
(Consumer Banking)
- Customer Understanding ( Consumer
Banking)
- Processing
How To Apply