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Customer Service Executive Jobs in Kenya - SDV Transami

SDV-Transami is the leading logistics company in the region providing an array of products such as sea freight, air freight, road transport, warehousing, international packaging among others. We are seeking to recruit a dynamic individual to fill the above mentioned post. The candidate will report to the Sea Exports Manager.

Specific duties and Requirements
  1. Ensuring that all export shipments meet the nominated vessel and the client is updated on every step.
  2. Open files on receipt of the shipping instructions or transport booking from the client.
  3. Ensure all files reflect proper administration of operations, expenses, invoicing and document trail.

  4. Ensure all shipping documentation is received from the client.
  5. Follow up availability and release of required empty containers.
  6. Ensure customs documentation is properly lodged and follow up the passing and endorsement of the entry.
  7. Follow up with SDV Transami-Mombasa staff on arrival of shipment in port and ensure it is handed over and loaded onto the nominated vessel.
  8. Wrap up all files-ensure all customs documentation is dispatched to the client where appropriate, expenses properly recorded on file and keep statistics of the shipment handled.

Job Specification
  1. Diploma in Clearing and Forwarding or equal through relevant experience in the freight industry is a must-(at least 2 years experience)
  2. Computer skills (MS Word,/Excel, Internet/e-mail)
  3. Customer service skills
  4. Basic insight in administration and finance
Interested candidates should send their C.V to quoting the position in the subject line.
Please indicate current remuneration and desired salary.
Application deadline is 30.04.2011
Short listed candidates will be contacted via telephone.

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